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Om Innovation Call Services

3.7
based on 190 Reviews

Working at Om Innovation Call Services

Company Summary

Om Innovation Call Services excels in providing comprehensive contact center solutions, enhancing customer interactions through innovative telephony services.

Overall Rating

3.7/5
based on 190 reviews
highly rated categories
On-Par
with industry average
highly rated categories
Critically rated for

Salary, Promotions

Work Policy
Work from office
Work from office
77% employees reported
Monday to Saturday
Monday to Saturday
50% employees reported
Strict timing
Strict timing
51% employees reported
No travel
No travel
52% employees reported
View detailed work policy
Top Employees Benefits
Job/Soft skill training
Job/Soft skill training
7 employees reported
Office cab/shuttle
Office cab/shuttle
2 employees reported
Free meal
Free meal
1 employee reported
View detailed benefits

About Om Innovation Call Services

Founded in2005 (20 yrs old)
India Employee Count51-200
Global Employee Count51-200
India HeadquartersDelhi/NCR, Delhi, India
Office Locations
--
Websiteominnovation.com
Primary Industry
Other Industries
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claim this page for free
OICS, setup in June, 2005 headquartered in New Delhi, with branches in Mumbai, Kolkata, Chennai, Bangalore, Ahmadabad and Pune, has been a successful pioneer in providing end to end services to its Clients.It’s an ISO 9001–2000 certified first-class Domestic Call Center equipped with all the latest & best of the technologies used in the industry i.e. Dialer (Predictive/Preview), ACD Voice Loggers for 100% call recording, call barging & call monitoring.For over 8 years, Om Innovation Call Service Pvt. Ltd (OICS) has been uniquely positioned as a quality driven, full service outbound & inbound contact center. We have built our reputation for excellence, one satisfied client at a time. OICS specializes in the development and execution of quality.OICS has taken customer interaction services to new heights. The standards set here have become the benchmarks of the industry. We offer customized telephony solutions for both inbound and outbound operations. We can design customized telesales retail acquisitions programs for financial processes like life insurance, general insurance, credit cards and telecom products.We understand that customers are your business's most valuable asset. We allow you to nurture them, retain them or acquire them by leveraging our expertise, technology and at afraction of a cost of a fully blown internal set-up.
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Om Innovation Call Services Ratings

based on 190 reviews

Overall Rating

3.7/5
How AmbitionBox ratings work?
5
77
4
39
3
28
2
12
1
34

Category Ratings

3.7

Skill development

3.6

Company culture

3.6

Job security

3.5

Work-life balance

3.5

Work satisfaction

3.1

Promotions

3.0

Salary

Om Innovation Call Services is rated 3.7 out of 5 stars on AmbitionBox, based on 190 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Gender Based Ratings at Om Innovation Call Services
based on 169 reviews
3.7
Rated by 64 Women
Rated 3.7 for Job security and 3.7 for Skill development
3.7
Rated by 105 Men
Rated 3.6 for Company culture and 3.6 for Job security

Work Policy at Om Innovation Call Services

based on 26 reviews in last 6 months
Work from office
77%
Permanent work from home
16%
Hybrid
7%

Om Innovation Call Services Reviews

Top mentions in Om Innovation Call Services Reviews

+ 5 more

Compare Om Innovation Call Services with Similar Companies

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Overall Rating
3.7/5
based on 190 reviews
3.7/5
based on 52.6k reviews
3.5/5
based on 35.8k reviews
3.5/5
based on 34.8k reviews
Highly Rated for
No highly rated category
Job security
Job security
No highly rated category
Critically Rated for
Salary
Promotions
Promotions
Salary
Promotions
Salary
Work satisfaction
Promotions
Salary
Work satisfaction
Primary Work Policy
Work from office
77% employees reported
Hybrid
61% employees reported
Hybrid
75% employees reported
Hybrid
49% employees reported
Rating by Women Employees
3.7
Good
rated by 64 women
3.8
Good
rated by 15k women
3.6
Good
rated by 7.6k women
3.5
Good
rated by 9.9k women
Rating by Men Employees
3.7
Good
rated by 105 men
3.7
Good
rated by 35.1k men
3.5
Good
rated by 26.6k men
3.5
Good
rated by 23.1k men
Job security
3.6
Good
3.8
Good
3.8
Good
3.5
Good
View more

Om Innovation Call Services Salaries

Om Innovation Call Services salaries have received with an average score of 3.0 out of 5 by 190 employees.

Telecaller

(66 salaries)
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₹0.9 L/yr - ₹2.4 L/yr

Customer Care Executive

(44 salaries)
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₹0.8 L/yr - ₹3 L/yr

Team Lead

(36 salaries)
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₹1.2 L/yr - ₹4 L/yr

Quality Analyst

(25 salaries)
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₹1.1 L/yr - ₹2.7 L/yr

Team Lead Operations

(25 salaries)
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₹1.8 L/yr - ₹3 L/yr

Telecalling Executive

(20 salaries)
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₹1 L/yr - ₹2 L/yr

Sales Executive

(19 salaries)
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₹1.1 L/yr - ₹3 L/yr

MIS Executive

(15 salaries)
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₹1.5 L/yr - ₹5 L/yr

BPO Executive

(13 salaries)
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₹0.8 L/yr - ₹2.4 L/yr

Customer Support Executive

(12 salaries)
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₹1.2 L/yr - ₹2.2 L/yr

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Om Innovation Call Services FAQs

When was Om Innovation Call Services founded?
Om Innovation Call Services was founded in 2005. The company has been operating for 20 years primarily in the BPO sector.
Where is the Om Innovation Call Services headquarters located?
Om Innovation Call Services is headquartered in Delhi/NCR, Delhi.
How many employees does Om Innovation Call Services have in India?
Om Innovation Call Services currently has more than 50+ employees in India. Customer Success, Service & Operations department appears to have the highest employee count in Om Innovation Call Services based on the number of reviews submitted on AmbitionBox.
Does Om Innovation Call Services have good work-life balance?
Om Innovation Call Services has a Work-Life Balance Rating of 3.5 out of 5 based on 100+ employee reviews on AmbitionBox. 61% employees rated Om Innovation Call Services 4 or above, while 39% employees rated it 3 or below on work-life balance. This indicates that the majority of employees feel a generally balanced work-life experience, with some opportunities for improvement based on the feedback. We encourage you to read Om Innovation Call Services work-life balance reviews for more details
Is Om Innovation Call Services good for career growth?
Career growth at Om Innovation Call Services is rated as moderate, with a promotions and appraisal rating of 3.1. 39% employees rated Om Innovation Call Services 3 or below, while 61% employees rated it 4 or above on promotions/appraisal. This rating suggests that while some employees view growth opportunities favorably, there is scope for improvement based on employee feedback. We recommend reading Om Innovation Call Services reviews for more detailed insights.
What are the cons of working in Om Innovation Call Services?
Working at Om Innovation Call Services does have some drawbacks that potential employees should consider. The company is poorly rated for salary & benefits and promotions / appraisal, based on 100+ employee reviews on AmbitionBox.
Om Innovation Call Services Overview
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