This rating is based on a small number of reviews, so it may not fully
reflect the overall employee experience.
Updated 31 May, 2022
Overall Rating
2.1/5
How AmbitionBox ratings work?
Category Ratings
4.0
Company culture
4.0
Job Security
3.1
Skill development
2.1
Salary & Benefits
2.1
Promotions/Appraisal
2.1
Work-Life balance
1.2
Work Satisfaction
Firstsource Solutions is rated
2.1 out of 5 stars on
AmbitionBox, based on 3 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Firstsource Solutions is rated
2.1 out of 5 stars on
AmbitionBox, based on 3 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
3 reviews found
Sort by:
Popular
Worker in
Chennai
Full Time
·
HMSA Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 31 May 2022
Likes
Teammates support
Dislikes
There is a lot of partiality
Work Details
Nothing to say
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Worker in
Chennai
Dhelhi Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 03 Oct 2018
Likes
It is amazing job in my life I love this company way because I am not any compatible English this company I have working 1 year total 4 languages getting totally and good company company all HR and all employees is good relationship totally it is good company in firstsource
Dislikes
It is salary is not good
Work Details
Good company
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within City.
What people are saying about Firstsource Solutions
Very good culture, friendly management, customer satisfaction
Dislikes
No dislike work place.. I like very much
Work Details
Enjoy
Work timings: Flexible Timings
Work related travel:This is a desk job.
Similar Designation Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Service Engineer in
Mumbai
Full Time
·
Service Delivery Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 04 Apr 2023
Likes
Yes I would like to work
Dislikes
As such no job culture is good
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Trainee in
Bangalore / Bengaluru
Full Time
·
Operations, Maintenance & Support Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 17 Feb 2023
Likes
Na us uhm reck rs TCL
Dislikes
Nadoc asked ek DM at
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Supervisor in
Gandhinagar
Full Time
·
Back Office Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 19 Nov 2023
Likes
All good
Dislikes
Timing schedule and some issues no more
ITI Electrician in
Bangalore / Bengaluru
Part Time
·
Operations, Maintenance & Support Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 29 Sep 2023
Likes
The staff was very good
Dislikes
The environment was very croudy
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Junior Engineer in
Chennai
Project Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 06 Sep 2022
Likes
NA nothing to say
Dislikes
NA nothing to say
Trainee in
Chennai
Operations Support Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 28 Mar 2021
Likes
Nice
Dislikes
Nill
Work Details
Nice
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Trainee in
Bangalore / Bengaluru
Operations Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 12 Jun 2019
Likes
thats personal
Dislikes
thats personal
Work Details
that was personal
Other Firstsource Solutions Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Senior Associate in
Hyderabad / Secunderabad
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 01 Jan 2025
Likes
Nothing
Dislikes
Till now i didn't got my last month salary and the farewell team is worst even there is nothing to pay after 90 days they will ask the money around 10k to get the experience letter
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Support Executive in
Bangalore / Bengaluru
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 01 Jan 2025
Likes
Nothing
Dislikes
The HR of the company is too rude. They just terminated the person looking on the chats of 11months before which was not clear at all. The chat was just welcome 12 written.
One of the employee went to HR and said it's a password shared to other without any proof the agent was terminate. No value off the people who work effectively.
Senior Associate in
Bangalore / Bengaluru
Full Time
·
Non Voice Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 23 Dec 2024
Likes
I didn't link any thing in this company
Dislikes
There is no work life balance, 8hr on system. So many health issues. Management domination. No growth. For Fresher its good but not for experience. Night shift allowance not there. There is no comfortable to ladies.
Senior Customer Service Associate in
Chennai
Full Time
·
Sales Support & Operations Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 19 Dec 2024
Likes
Yes my first MNC organisation is first to solution at Private Limited and my precious memory able work balance company is most my favourite thank you so much for 3 years I am working the organisation I am very proud to say thank you so much
Dislikes
Nothing to say but employee salary always rather than ok but get more salary is very effectively working the employees that's a my way of Thinking thank you
Senior Quality Analyst in
Hyderabad / Secunderabad
Full Time
·
Operations Support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 02 Dec 2024
Likes
I had high hopes about FSL regarding work culture and as a global organisation but it has been very disappointing about the work culture, no flexibility about the work from home, no growth, no encouragement about new ideas and learning.
Dislikes
Everything
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
CS Associate in
Mumbai
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 24 Nov 2024
Likes
My recruiter was very supportive in each and every step during interview with just nice and professional behaviour thank you so much for everything you have done for me Ayan Shaikh from Ijmima Malad Branch
Dislikes
Nothing he was perfect
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Senior CSA in
Mumbai
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 19 Nov 2024
Likes
Nothing
Dislikes
Worst place to work… I was being harassed by the boys at FS and the HR did nothing … the HR didn’t raise any action against them… I would never suggest a girl to work here
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Team Lead in
Hyderabad / Secunderabad
Full Time
·
Operations Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 19 Nov 2024
Likes
Nothing is good about the company
Dislikes
Work environment and culture is mostly of domestic than MNC with not a good management environment. Washrooms are not hygenic and so with food. Management does not react to issues on time to fix any problems. It is not an employee centric environment.
Quality Executive in
Chennai
Full Time
·
Product Management - Technology Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 06 Nov 2024
Likes
No likes
Dislikes
Job security and salary benefits are zero, in 2024 firstsource only a company paying 12000 rupees per month for new associates in Chennai. And very strict timeings.
Work Details
Work days: Alternate Saturday off
(Strict Timings)
Work related travel:This is a desk job.
Customer Support Associate in
Indore
Full Time
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 21 Oct 2024
Likes
They provide opportunities to fresher it's good thing in that company
Dislikes
There isn't lots of thing to learn and improve ourself and also they less opportunities for a employee growth.
People also ask about Firstsource Solutions's Workers
How is Firstsource Solutions to work for?
Firstsource Solutions is rated 2.1 out of 5, based on 3 reviews by employees on AmbitionBox.
Firstsource Solutions is known for Company culture which is rated at the top and given a rating of 4.0. However, Work Satisfaction is rated the lowest at 1.2 and can be improved. To know first hand how it is like to work at Firstsource Solutions read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Firstsource Solutions?
According to AmbitionBox ratings, Firstsource Solutions employees rate its salary and benefits as 2.1 out of 5. You can know more about Firstsource Solutions Salaries at AmbitionBox
How is the work culture at Firstsource Solutions?
Work culture is rated 4.0 at Firstsource Solutions by 3 employees. While job security is rated 4.0 and work-life balance is rated 2.1 at Firstsource Solutions. Read detailed reviews by employees of Firstsource Solutions on AmbitionBox.