This rating is based on a small number of reviews, so it may not fully
reflect the overall employee experience.
Updated 7 Nov, 2018
Overall Rating
5.0/5
How AmbitionBox ratings work?
Category Ratings
5.0
Company culture
5.0
Job security
5.0
Work-life balance
5.0
Skill development
5.0
Work satisfaction
4.0
Salary
4.0
Promotions
Firstsource Solutions is rated
5.0 out of 5 stars on
AmbitionBox, based on 1 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Firstsource Solutions is rated
5.0 out of 5 stars on
AmbitionBox, based on 1 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
1 review found
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Popular
Transport Executive
Administration Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Salary
5.0
Skill development
5.0
Job security
4.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 07 Nov 2018
Likes
Work Environment
Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Nothing
Work Details
Work days:Â Rotational Shift
(Strict Timings)
Work related travel:Â This job involves
Travel Within Country.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Team Lead in
Hyderabad / Secunderabad
Full Time
 ·Â
Operations Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
2.0
Skill development
2.0
Job security
3.0
Promotions
2.0
Work satisfaction
2.0
Company culture
3.0
Work-life balance
posted on 19 Nov 2024
Likes
Nothing is good about the company
Dislikes
Work environment and culture is mostly of domestic than MNC with not a good management environment. Washrooms are not hygenic and so with food. Management does not react to issues on time to fix any problems. It is not an employee centric environment.
Skill development - Poor
Job security - Poor
Work satisfaction - Poor
Company culture - Poor
Operations Executive in
Mumbai
Full Time
 ·Â
Banking Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
5.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
5.0
Work-life balance
posted on 16 Jun 2024
Likes
Work Life Balance.
Job security - Excellent
Work-life balance - Excellent
Dislikes
After serving them 2 years, sincerely they couldn't rehire me, they stated to much unplan leaves, people will take unplanned leaves only in medical emergency not for fun can medical emergency can be planned to apply leaves in priority. FSL management should understand this, employee had served 2 years common.
Salary - Bad
Skill development - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work Details
Work days:Â Monday to Friday
(Flexible Timings)
Work related travel:Â This is a desk job.
Team Lead in
Bangalore / Bengaluru
Full Time
 ·Â
Operations Support Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
3.0
Skill development
2.0
Job security
3.0
Promotions
3.0
Work satisfaction
3.0
Company culture
4.0
Work-life balance
posted on 13 Jan 2025
Likes
Very good
Work-life balance - Good
Dislikes
Job secure is not good layoff will be going on
Job security - Poor
Work Details
Work policy:
Monday to friday
Work days:Â Monday to Friday
(Flexible Timings)
Team Lead in
Chennai
Full Time
 ·Â
Non Voice Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
3.0
Skill development
3.0
Job security
3.0
Promotions
3.0
Work satisfaction
3.0
Company culture
3.0
Work-life balance
posted on 06 Jan 2025
Likes
Good experience
Good place to work for freshers
Dislikes
Low salary
No cab facility
Work Details
Work policy:
Some projects in wfh some in wfo
Work days:Â Monday to Saturday
(Strict Timings)
Work related travel:Â This is a desk job.
Team Lead in
Hyderabad / Secunderabad
Full Time
 ·Â
Sales Support & Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
3.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 04 Jan 2025
Likes
Nothing as much so much work pressure
Dislikes
Very bad management client oriented
Salary - Bad
Skill development - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Operations Manager in
Mumbai
Full Time
 ·Â
Banking Operations Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
4.0
Work satisfaction
4.0
Company culture
5.0
Work-life balance
posted on 29 Dec 2024
Likes
Support from operation management
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent
Dislikes
salary
Team Lead in
Mumbai
Full Time
 ·Â
Operations Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Salary
2.0
Skill development
2.0
Job security
2.0
Promotions
1.0
Work satisfaction
2.0
Company culture
2.0
Work-life balance
posted on 19 Nov 2024
Likes
Nothing
Dislikes
Managers are Bias and not supportive
Salary - Bad
Skill development - Poor
Job security - Poor
Promotions - Poor
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Poor
Team Lead in
Chennai
Full Time
 ·Â
Business Process Quality Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
3.0
Skill development
4.0
Job security
4.0
Promotions
4.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 18 Nov 2024
Likes
Am enjoying to work with first source
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good
Dislikes
Cafeteria food
Team Lead in
Gandhinagar
Full Time
 ·Â
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 18 Nov 2024
Likes
Hr supporting
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
management is not good
Team Lead in
Hyderabad / Secunderabad
Full Time
 ·Â
Non Voice Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
3.0
Skill development
3.0
Job security
3.0
Promotions
3.0
Work satisfaction
3.0
Company culture
3.0
Work-life balance
posted on 30 Oct 2024
Likes
People freindly
Dislikes
Unorganized work culture
Work Details
Work days:Â Monday to Friday
(Flexible Timings)
Work related travel:Â This job involves
Travel Within City.
Other Firstsource Solutions Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Quality Analyst in
Chennai
Full Time
 ·Â
Quality Assurance - Other Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Salary
2.0
Skill development
1.0
Job security
3.0
Promotions
2.0
Work satisfaction
1.0
Company culture
3.0
Work-life balance
posted on 24 Jan 2025
Likes
Salary is good
Salary - Good
Dislikes
People from operations especially trainers are not cooperating with QA and supporting all the users regardless of the incorrectly worked accounts. Also the company has terminated me in BGV and it was not my decision to quit the company. Also the company has terminated a lot of people like me even after insisting them not to do so.
Skill development - Poor
Job security - Bad
Work satisfaction - Poor
Company culture - Bad
Customer Service Executive in
Hyderabad / Secunderabad
Full Time
 ·Â
Back Office Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 24 Jan 2025
Likes
Just the recruitment Team is good helping the candidate to get hired.
Dislikes
After clearing 3 rounds of interview I was told I was not selected but without any reason. Ops manager just wrote rejected on a paper and the recruitment team is like did you discuss package or you might have over experience for this position. There is no clear communication on what's the main reason for not hiring. Even after clearing every round of interview.
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days:Â Rotational Shift
(Strict Timings)
Work related travel:Â This job involves
Travel Within City.
Assistant Manager in
Bangalore / Bengaluru (working remotely)
Full Time
 ·Â
Finance Department
2.0
Overall Rating
2.0
Category Ratings
4.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
3.0
Work-life balance
posted on 24 Jan 2025
Likes
work life balance, WFH
Salary - Good
Dislikes
No job security, Pathetic management, Night shift
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work Details
Work days:Â Monday to Friday
(Flexible Timings)
Work related travel:Â This is a desk job.
Customer Support Executive in
Bangalore / Bengaluru
Full Time
 ·Â
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 21 Jan 2025
Likes
Nothing
Dislikes
The HR of the company is too rude. They just terminated the person looking on the chats of 11months before which was not clear at all.
One of the employee went to HR and said it's a password shared to other without any proof the agent was terminate. No value to the people who work effectively.
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Customer Support Associate in
Mumbai
Full Time
 ·Â
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 16 Jan 2025
Likes
Nothing they treat us like we are nothing to them
They don't value us
Even HR is not Supportive
We been pressurise to do Overtime
Dislikes
Everything Only Hiring Team is good other then that
Didn't get any support from them as an employee
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work related travel:Â This job involves
Travel Within City.
Team Lead Operations in
Hyderabad / Secunderabad
Full Time
 ·Â
Customer Success Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Salary
1.0
Skill development
4.0
Job security
1.0
Promotions
2.0
Work satisfaction
1.0
Company culture
2.0
Work-life balance
posted on 15 Jan 2025
Likes
The company ensures comprehensive training for its agents, equipping them with the necessary skills and knowledge before they step into the process.
Job security - Good
Dislikes
The company has several areas for improvement, such as addressing concerns about limited employee voice and the perception that HR holds an upper hand in decisions. Issues like unclear salary deductions and the lack of adequate support systems for employees create dissatisfaction. Additionally, upgrading the infrastructure could significantly enhance the overall work environment and employee experience....Read More
Salary - Poor
Skill development - Bad
Promotions - Bad
Work satisfaction - Poor
Company culture - Bad
Work-life balance - Poor
Work Details
Work days:Â Rotational Shift
(Flexible Timings)
Work related travel:Â This is a desk job.
Manager HRD in
Indore
Full Time
 ·Â
HR Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 09 Jan 2025
Likes
I appreciate working at Firstsource Solutions for its collaborative work environment and employee-centric approach. The company fosters professional growth by providing ample learning opportunities, skill development programs, and a supportive team culture. Its focus on innovation and delivering value to clients inspires me to contribute effectively. Additionally, the management’s open communication and efforts to recognize and reward hard work make it a great place to work....Read More
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
While I appreciate the supportive work culture at Firstsource Solutions, I feel there is room for improvement in streamlining internal processes to enhance efficiency. Additionally, more opportunities for cross-departmental collaboration or upskilling initiatives could help employees broaden their skill sets and contribute more effectively to the organization.
Work Details
Work days:Â Monday to Saturday
(Strict Timings)
Work related travel:Â This is a desk job.
Analyst in
Hyderabad / Secunderabad
Full Time
 ·Â
Finance Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 07 Jan 2025
Likes
Nothing much
Dislikes
No proper work culture admin team doesn't have their responsibilities and wash basin sink will overflow everytime which feels very gross no hygiene at all
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days:Â Monday to Friday
(Flexible Timings)
Work related travel:Â This job involves
Travel Within City.
Senior Associate in
Hyderabad / Secunderabad
Full Time
 ·Â
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 01 Jan 2025
Likes
Nothing
Dislikes
Till now i didn't got my last month salary and the farewell team is worst even there is nothing to pay after 90 days they will ask the money around 10k to get the experience letter
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days:Â Monday to Friday
(Strict Timings)
Work related travel:Â This job involves
Travel Within City.
Senior Associate in
Bangalore / Bengaluru
Full Time
 ·Â
Non Voice Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
2.0
Work-life balance
posted on 23 Dec 2024
Likes
I didn't link any thing in this company
Dislikes
There is no work life balance, 8hr on system. So many health issues. Management domination. No growth. For Fresher its good but not for experience. Night shift allowance not there. There is no comfortable to ladies.
People also ask about Firstsource Solutions's Transport Executives
How is Firstsource Solutions to work for?
Firstsource Solutions is rated 5.0 out of 5, based on 1 reviews by employees on AmbitionBox.
Firstsource Solutions is known for Company culture which is rated at the top and given a rating of 5.0. However, Salary is rated the lowest at 4.0 and can be improved. To know first hand how it is like to work at Firstsource Solutions read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Firstsource Solutions?
According to AmbitionBox ratings, Firstsource Solutions employees rate its salary and benefits as 4.0 out of 5. You can know more about Firstsource Solutions Salaries at AmbitionBox
How is the work culture at Firstsource Solutions?
Work culture is rated 5.0 at Firstsource Solutions by 1 employees. While job security is rated 5.0 and work-life balance is rated 5.0 at Firstsource Solutions. Read detailed reviews by employees of Firstsource Solutions on AmbitionBox.