Firstsource Solutions AR Caller Reviews

Likes

I had high hopes about FSL regarding work culture and as a global organisation but it has been very disappointing about the work culture, no flexibility about the work from home, no growth, no encouragement about new ideas and learning.

Dislikes

Everything

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing

Dislikes

Worst place to work… I was being harassed by the boys at FS and the HR did nothing … the HR didn’t raise any action against them… I would never suggest a girl to work here

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

It has lot of scope to develop.

Dislikes

Nothing is organised and office politics is at peaks. No proper HR team or capability development. Just for name sake they have departments.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Nothing I like in the Firstsource Management is not good and not good cafertia. Deducated Breaks 30 mintues for 2 times you should not exceed the breaks and system is not good but you should login timely.

Dislikes

Management is not Good. Before training they will tell you will get very good incentives and when you will perform really time work. the incenticves will be deducated

Likes

Made some good friends and that's all what I got from this company

Dislikes

Salary is way too low and as checked with my colleagues in other departments, internal politics and gossip are at its peak. Management is unsure with promotion and upskilling and gives vague answers if asked questions. Salary hike are next to nothing every year.

Likes

Excellent senior management, always willing to help and understand what you need

Dislikes

Difficult to get approved leaves, salary negotiation is tough, appraisal is average

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

At first it was good but it is actually terrible, lot of unqualified and uneducated employees on the management and HR level. Very toxic culture. Highly unprofessional

Dislikes

Pathetic management, They eat your money, your incentives, your credibility, Just a bunch of uneducated pricks. Ground level employees are nice but HR and management department is shit. Can't even speak proper English and they hire for US process. The most unethical HR and unprofessional is The HR samridhi singh. Almost a uneducated HR and incompetent

Work Details

Work days: Rotational Shift (Strict Timings)

Likes

Only the team members and few managers

Dislikes

Wrong commitments, few managers irresponsible, not supportive at all, no process or industry knowledge but still at higher posta and getting promoted especially females.

Likes

Just the recruitment Team is good helping the candidate to get hired.

Dislikes

After clearing 3 rounds of interview I was told I was not selected but without any reason. Ops manager just wrote rejected on a paper and the recruitment team is like did you discuss package or you might have over experience for this position. There is no clear communication on what's the main reason for not hiring. Even after clearing every round of interview.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

work life balance, WFH

Dislikes

No job security, Pathetic management, Night shift

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Nothing

Dislikes

The HR of the company is too rude. They just terminated the person looking on the chats of 11months before which was not clear at all. One of the employee went to HR and said it's a password shared to other without any proof the agent was terminate. No value to the people who work effectively.

Likes

Nothing they treat us like we are nothing to them They don't value us Even HR is not Supportive We been pressurise to do Overtime

Dislikes

Everything Only Hiring Team is good other then that Didn't get any support from them as an employee

Work Details

Work related travel: This job involves Travel Within City.

Likes

I appreciate working at Firstsource Solutions for its collaborative work environment and employee-centric approach. The company fosters professional growth by providing ample learning opportunities, skill development programs, and a supportive team culture. Its focus on innovation and delivering value to clients inspires me to contribute effectively. Additionally, the management’s open communication and efforts to recognize and reward hard work make it a great place to work....Read More

Dislikes

While I appreciate the supportive work culture at Firstsource Solutions, I feel there is room for improvement in streamlining internal processes to enhance efficiency. Additionally, more opportunities for cross-departmental collaboration or upskilling initiatives could help employees broaden their skill sets and contribute more effectively to the organization.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing much

Dislikes

No proper work culture admin team doesn't have their responsibilities and wash basin sink will overflow everytime which feels very gross no hygiene at all

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Nothing

Dislikes

Till now i didn't got my last month salary and the farewell team is worst even there is nothing to pay after 90 days they will ask the money around 10k to get the experience letter

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

I didn't link any thing in this company

Dislikes

There is no work life balance, 8hr on system. So many health issues. Management domination. No growth. For Fresher its good but not for experience. Night shift allowance not there. There is no comfortable to ladies.