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Full Time
Voice / Blended Department
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The work environment is better than other bpo
Work pressure is way too much
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Advisory Department
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Company and work life is really good ,but it's too pressurizing
Pressurizing
Kind a worst
Work days: Alternate Saturday off (Flexible Timings)
Work related travel: This is a desk job.
What people are saying about Firstsource Solutions
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Full Time
Non Voice Department
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Work environment was too good
Change of canteen might work
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Sales Department
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Worst management ever , no appraisals based on your hardwork it's all politics
Everything is bad
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Tv technical Department
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Working in First source is like one the best things I did in my career…they have the best management, team leaders and hr….they never delayed our salary and infact in the whole lockdown we dint even work for a single day but was still getting paid in the tough time and not just salary even the incentives were given to all the advisors without even working.
NA
Amazing
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Sales Support & Operations Department
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Everything
No growth
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Non Voice Department
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I didn't link any thing in this company
There is no work life balance, 8hr on system. So many health issues. Management domination. No growth. For Fresher its good but not for experience. Night shift allowance not there. There is no comfortable to ladies.
Full Time
Sales Support & Operations Department
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Yes my first MNC organisation is first to solution at Private Limited and my precious memory able work balance company is most my favourite thank you so much for 3 years I am working the organisation I am very proud to say thank you so much
Nothing to say but employee salary always rather than ok but get more salary is very effectively working the employees that's a my way of Thinking thank you
Full Time
Operations Department
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Nothing is good about the company
Work environment and culture is mostly of domestic than MNC with not a good management environment. Washrooms are not hygenic and so with food. Management does not react to issues on time to fix any problems. It is not an employee centric environment.
Full Time
Non Voice Department
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They provide opportunities to fresher it's good thing in that company
There isn't lots of thing to learn and improve ourself and also they less opportunities for a employee growth.
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Customer Success Department
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The canteen food
If you are performing well from the whole team then no appraisal and if others are doing something wrong on chat for example using abusive language threatening to other party company doesn't give a shit but if the top performer only used rude tone in 1 or 2 chats they they terminate directly don't help them so that they don't get terminated
Full Time
Non Voice Department
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Only Few TL'S are supportive and helpful in every situation.
Whole management is completely worst. Sales pressure is too high and management can sac any employee any time. Since they have paid the penalty to client management is recovering that cost by reducing incentives.
Full Time
IT Support Department
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Nothing much very bad experience.
Worst👎 washroom un tidy, lifts services is very risky, no safety for employees vehicles, Terrible shift timings, no increment, horrible work pressure😖, the most important process HR reckless and fit for nothing specially ( Ayushi Singhania)
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Non Voice Department
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Worst HR People
I recently had a very horrific experience with Firstsource. I had given my interview through Naukri.com. I even got the offer letter after being selected for NBS process. After that, HR Prajakta Sawant kept delaying my joining date in the name of pending verification from my previous company, which was all big LIES. The HR Prajakta told me that batch is closed for NBS and I cant join due to pending verification and asked to join a different process called Comcast, for which she said me to give ANOTHER INTERVIEW. They were telling lies after lies. Fact was that HR Prajakta and Firstsource hadn't sent for any verification to my previous company. I got to know about the delay when I called on my own. They didn't even care to inform me about the delay. They kept me waiting for weeks even when I have their offer letter. UNPROFESSIONALISM was at peak when I went to their office to ask them, the HR Prajakta Sawant with her senior HR, told me lies that I created a scene in their office. They were not even ready to listen to what I was asking and continuously shifting the blame on me and my previous company. Despite my efforts to resolve this issue, they kept diverting the topic and refused to listen to the truth. Be cautious when dealing with Firstsource, because they are very UNPROFESSIONAL and manipulating information to suit their purposes...Read More
Full Time
Retail & B2C Sales Department
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Great company I miss it, I had to resign due to servical spondylitis. I'm fine now would like to come back.
I worked for 9 years I wish never fell sick. The management at that time did not allow me to rest but overall First source is an awesome company. I would love to join again.
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Sales Support & Operations Department
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THE ONLY THING I LIKED ABOUT THIS COMPANY THEY GIVE IMPORTANCE AND RESPECT ALL THE RELIGIONS AND CULTURES
NO WORK SECURITY WHEN YOU START EARNING NO GROWTH IF UR GENUINE AND PRIORITIES UR SELF RESPECT POLITICS AND BIASED ENVIRONMENT MANAGERS NEED TO GET EDUCATED AND BUILD THEIR SOFT SKILLS “ PLAY SMART WITH COMPETITORS NOT WITH THE EMPLOYEES WHO WORK TO ACHIEVE YOUR COMPANIES OBJECTIVES
Work timings: Flexible Timings
Work related travel: This job involves Travel Within City.
Full Time
Operations Support Department
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I had high hopes about FSL regarding work culture and as a global organisation but it has been very disappointing about the work culture, no flexibility about the work from home, no growth, no encouragement about new ideas and learning.
Everything
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Customer Success Department
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My recruiter was very supportive in each and every step during interview with just nice and professional behaviour thank you so much for everything you have done for me Ayan Shaikh from Ijmima Malad Branch
Nothing he was perfect
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Non Voice Department
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Nothing
Worst place to work… I was being harassed by the boys at FS and the HR did nothing … the HR didn’t raise any action against them… I would never suggest a girl to work here
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Product Management - Technology Department
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No likes
Job security and salary benefits are zero, in 2024 firstsource only a company paying 12000 rupees per month for new associates in Chennai. And very strict timeings.
Work days: Alternate Saturday off (Strict Timings)
Work related travel: This is a desk job.
Full Time
Banking Operations Department
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Its a good company have experience. No much pressure in tge process i worked. But facilities are not upto the standards.
The lead is over egoistic and the manager is just his pawn. However good the company is if the supervisor is not good, it will become the worst place to work.
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Corporate Training Department
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It has lot of scope to develop.
Nothing is organised and office politics is at peaks. No proper HR team or capability development. Just for name sake they have departments.
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Voice / Blended Department
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Good to earn
The pressure they put on the agent is unbelievable when you are leaving it will be more. And on paper it will be dayshift after trying it will be night shift
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Finance Department
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My personal experience over here was really good. Team leaders and employees were supportive. Freshers can take advantage of incentives as someone willing to work can earn more
Transportation was a big headache here. The cab or shuttle used to not get allotted on time
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Voice / Blended Department
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Yes company is good and I just say that only every where work is common but what we are doing and whet I givey best I just think bcos we can adorbe everything and everywhere so dont do hard work enjoy with smart work
Nothing to say
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Data Science & Machine Learning Department
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worked with First source for 1 years. Look, the company is never good or bad, but the employees working there makes it good and better. The people with whom I worked with were the best mates I ever had. Team bonding and work environment is the best thing that an organization should have, and the same I got from FSL.... Apart from itthe management system is also good. You get a better chance to grow in there. There is always a growth opportunities for the employees. And that is the best thing....Read More
Nothing
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
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