Firstsource Solutions is rated
2.6 out of 5 stars on
AmbitionBox, based on 6 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Firstsource Solutions is rated
2.6 out of 5 stars on
AmbitionBox, based on 6 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
6 reviews found
Sort by:
Popular
Administration Executive in
Chennai
Full Time
·
Administration Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 02 May 2023
Likes
Good infrastructure
Dislikes
Worst supervisors ever, you will find illiterate people here .only business minded people...
Work Details
Work policy:
3 days/week from office
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Administration Executive in
Puducherry/Pondicherry, Puducherry
Administration Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 27 Oct 2022
Likes
Wored with satisfaction as per the company policy
Dislikes
I. Not getting any better Hike
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Operations Manager in
Mumbai
Full Time
·
Banking Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 29 Dec 2024
Likes
Support from operation management
Dislikes
salary
Operations Manager in
Bangalore / Bengaluru (working remotely)
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 25 Jul 2024
Likes
Friendly working ambience with good leadership team who always stand by the employees and thanks to HR team for always being so supportive.
Dislikes
I do not have anything to talk about dislikes.
Computer Operator in
Mumbai (working remotely)
Full Time
·
Other Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 09 Feb 2024
Likes
Work from home
Dislikes
No 👎
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
International Travel, Travel Within City.
Operations Manager in
Chennai
Full Time
·
Health Informatics Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 17 Oct 2023
Likes
Nothing to say, only salary come on time
Dislikes
Politics every where all domain
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Operations Manager in
Hyderabad / Secunderabad
Full Time
·
Operations Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 13 Oct 2023
Likes
Opportunity
Dislikes
Poor admin and HR services
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Operations Manager in
Hyderabad / Secunderabad
Full Time
·
Banking Operations Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 07 Oct 2023
Likes
Nothing
Dislikes
Almost everything but to name few is Transport, Cafeteria, Washroom hygiene, Management behaviour towards the employee (In specific to Hyderabad), Micromanagement
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Operations Manager in
Bangalore / Bengaluru
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 02 Jan 2023
Likes
Senior Leadership team is extremely supportive and the focus is to succed, learn and grow together.
Dislikes
Nothing as such
Work Details
Work policy:
Work from home during pandemic
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Back Office Executive in
Mumbai
Full Time
·
Mortgage Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 26 Aug 2022
Likes
Environment, salary on time, good atmosphere, good staff.
Dislikes
Salary and no bonus
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
International Travel, Travel Within Country, Travel Within City.
Data Entry Operator in
Gannavaram
Full Time
·
Csa Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 26 May 2022
Likes
Job security is excellent and good work culture all managing team is good behaviour no partially all are people to same respect,company policies is good totally good job locality
Dislikes
Nothing
Work Details
Overall good
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Operations Manager in
Bangalore / Bengaluru
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 20 Apr 2022
Likes
Good work environment and culture. Management is supportive, transparent and mentors team to learn new skills. Company policies are good, Appraisals are fair and they give good salary hike and bonus based on performance.
Work Details
Work days: Monday to Friday
(Flexible Timings)
Other Firstsource Solutions Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Senior Associate in
Hyderabad / Secunderabad
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 01 Jan 2025
Likes
Nothing
Dislikes
Till now i didn't got my last month salary and the farewell team is worst even there is nothing to pay after 90 days they will ask the money around 10k to get the experience letter
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Support Executive in
Bangalore / Bengaluru
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 01 Jan 2025
Likes
Nothing
Dislikes
The HR of the company is too rude. They just terminated the person looking on the chats of 11months before which was not clear at all. The chat was just welcome 12 written.
One of the employee went to HR and said it's a password shared to other without any proof the agent was terminate. No value off the people who work effectively.
Senior Associate in
Bangalore / Bengaluru
Full Time
·
Non Voice Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 23 Dec 2024
Likes
I didn't link any thing in this company
Dislikes
There is no work life balance, 8hr on system. So many health issues. Management domination. No growth. For Fresher its good but not for experience. Night shift allowance not there. There is no comfortable to ladies.
Senior Customer Service Associate in
Chennai
Full Time
·
Sales Support & Operations Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 19 Dec 2024
Likes
Yes my first MNC organisation is first to solution at Private Limited and my precious memory able work balance company is most my favourite thank you so much for 3 years I am working the organisation I am very proud to say thank you so much
Dislikes
Nothing to say but employee salary always rather than ok but get more salary is very effectively working the employees that's a my way of Thinking thank you
Senior Quality Analyst in
Hyderabad / Secunderabad
Full Time
·
Operations Support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 02 Dec 2024
Likes
I had high hopes about FSL regarding work culture and as a global organisation but it has been very disappointing about the work culture, no flexibility about the work from home, no growth, no encouragement about new ideas and learning.
Dislikes
Everything
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
CS Associate in
Mumbai
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 24 Nov 2024
Likes
My recruiter was very supportive in each and every step during interview with just nice and professional behaviour thank you so much for everything you have done for me Ayan Shaikh from Ijmima Malad Branch
Dislikes
Nothing he was perfect
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Senior CSA in
Mumbai
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 19 Nov 2024
Likes
Nothing
Dislikes
Worst place to work… I was being harassed by the boys at FS and the HR did nothing … the HR didn’t raise any action against them… I would never suggest a girl to work here
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Team Lead in
Hyderabad / Secunderabad
Full Time
·
Operations Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 19 Nov 2024
Likes
Nothing is good about the company
Dislikes
Work environment and culture is mostly of domestic than MNC with not a good management environment. Washrooms are not hygenic and so with food. Management does not react to issues on time to fix any problems. It is not an employee centric environment.
Quality Executive in
Chennai
Full Time
·
Product Management - Technology Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 06 Nov 2024
Likes
No likes
Dislikes
Job security and salary benefits are zero, in 2024 firstsource only a company paying 12000 rupees per month for new associates in Chennai. And very strict timeings.
Work Details
Work days: Alternate Saturday off
(Strict Timings)
Work related travel:This is a desk job.
Customer Support Associate in
Indore
Full Time
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 21 Oct 2024
Likes
They provide opportunities to fresher it's good thing in that company
Dislikes
There isn't lots of thing to learn and improve ourself and also they less opportunities for a employee growth.