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FIS

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3.9

based on 5.3k Reviews

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FIS Customer Success, Service & Operations Department Reviews

based on 709 reviews
Updated 15 Jan, 2025

Overall Rating

3.9/5
How AmbitionBox ratings work?

Category Ratings

3.8

Company culture

3.8

Work-Life balance

3.7

Salary & Benefits

3.7

Job Security

3.6

Work Satisfaction

3.5

Skill development

3.1

Promotions/Appraisal

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Top FIS Interview Questions

Q1. What are the first concepts of Object-Oriented Programming (OOP), the SOLID ... read more
Q2. Describe your current automation framework and tools being used

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Q3. How would you debug an application to solve a production defect that was ra ... read more
Q4. What do you understand by Three way handshake ?
Q5. What is carry in private equity ?
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People also ask about FIS's Customer Success, Service & Operations Department

Is FIS's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.9 out of 5 from over 709 employee reviews, it's clear that most employees have an average experience working at FIS's Customer Success, Service & Operations Department. Company culture holds the highest rating at 3.8, while career growth is rated the lowest amongst all factors at 3.1. Read reviews about company culture and career growth on AmbitionBox.
Does FIS's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, FIS's Customer Success, Service & Operations Department employees rate their salary and benefits at 3.7 out of 5, based on 709 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about FIS's Customer Success, Service & Operations Department salaries here and to read reviews specifically about salary and benefits at FIS's Customer Success, Service & Operations Department, click here.
How is the work culture at FIS's Customer Success, Service & Operations Department?
Work culture at FIS's Customer Success, Service & Operations Department is rated 3.8 out of 5 by 709 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at FIS's Customer Success, Service & Operations Department, click here.
How is the job security at FIS's Customer Success, Service & Operations Department?
Based on 709 reviews on AmbitionBox, FIS's Customer Success, Service & Operations Department employees rate job security at 3.7 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at FIS's Customer Success, Service & Operations Department, click here.
Is work from home available at FIS's Customer Success, Service & Operations Department?
According to AmbitionBox, 48% of FIS's Customer Success, Service & Operations Departmentemployees work from home permanently, 13% work from the office, and 39% follow a hybrid model, based on 48 reviews in the last 6 months. This reflects a flexible approach to work arrangements. To read reviews specifically about work-life balance at FIS's Customer Success, Service & Operations Department, click here.
How do I get a job at FIS's Customer Success, Service & Operations Department?
To get a job at FIS's Customer Success, Service & Operations Department, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top FIS interview questions and practice your responses to prepare thoroughly.

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Work Policy at FIS Customer Success, Service & Operations Department

i
Workplace policy may vary based on Department, Designation and Location.

based on 48 reviews in last 6 months

Permanent work from home

Permanent work from home

48%
Hybrid

Hybrid

39%

Other hybrid work policies

21%

2 days/week from office

14%

3 days/week from office

4%

Work from office

Work from office

13%
Join FIS Advancing the way the world pays, banks and investments

Gender Based Ratings at FIS Customer Success, Service & Operations Department

based on 690 reviews
3.8
Rated by 206 Women

Rated 3.7 for Company Culture and 3.6 for Work-Life Balance

women
4.0
Rated by 484 Men

Rated 3.8 for Work-Life Balance and 3.8 for Company Culture

men

Working Days at FIS Customer Success, Service & Operations Department

based on 709 reviews
Monday to Friday
49%
Rotational Shift
44%
Monday to Saturday
3%
Other
3%
Alternate Saturday off
1%

Work Timings at FIS Customer Success, Service & Operations Department

based on 709 reviews
Flexible timing
Strict (7.30am - 4.30pm)
Strict (1.30pm - 10.30pm)
59%
5%
3%
33% employees reported other strict timings

Shift Timings at FIS Customer Success, Service & Operations Department

based on 709 reviews
Day shift
Night shift
61%
39%

Business Travel at FIS Customer Success, Service & Operations Department

based on 709 reviews
No travel
80%
Within city
14%
Within country
4%
International travel
2%
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