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FIS

3.9

based on 5.6k Reviews

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FIS Customer Service Associate Reviews

Updated 24 Dec, 2024

Category Ratings

3.5

Salary

3.4

Work-Life Balance

3.4

Skill Development

3.4

Work Satisfaction

3.3

Company Culture

3.3

Job Security

2.7

Promotions

What employees say about FIS?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

66% employees reported

Flexible timing

59% employees reported

No travel

74% employees reported

View more detailed insights

Gender based rating

3.5

Rated by Women

29 reviews

3.7

Rated by Men

30 reviews

FIS is rated 3.9 out of 5 stars on AmbitionBox, based on 6 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the compa... Read more

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Top Mentions in FIS Customer Service Associate Reviews

Salary (10)

Senior Management (9)

6 reviews found

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Read FIS Customer Service Associate Reviews based on locations

Customer Service Associate in Mumbai

Voice / Blended Department

5.0

posted on 13 Dec 2019

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

What people are saying about FIS

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an agile scrum master2w

Scrum Master

Yoe - 4.6 years. I accepted an offer with 50% hike in my Fixed pay. Current - 10 LPA fixed Offered - 15 LPA fixed I am wondering whether it’s a good percentage considering the current Market situation. I have tried very hard to get this 50% with current market opportunities.

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HQ - Jacksonville,Florida, United States

FinTech

10k-50k Employees (India)

Software Product

People also ask about FIS's Customer Service Associates

Is FIS a good place to work for Customer Service Associates?

The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.6 out of 5 from over 6 employee reviews, it's clear that most customer service associates have an average experience working at FIS. Salary & Benefits holds the highest rating at 3.5, while career growth is rated the lowest amongst all factors at 2.7. Read reviews about salary & benefits and career growth on AmbitionBox.

Does FIS pay their Customer Service Associates well?

According to AmbitionBox reviews, FIS customer service associates rate their salary and benefits at 3.5 out of 5, based on 6 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about FIS's customer service associates salaries here and to read reviews specifically about salary and benefits at FIS for customer service associates, click here .

How is the work culture at FIS for Customer Service Associates?

Work culture at FIS for customer service associates is rated 3.3 out of 5 by 6 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.

How is the job security at FIS for Customer Service Associates?

Based on 6 reviews on AmbitionBox, FIS's customer service associates rate job security at 3.3 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at FIS.

FIS Customer Service Associate Reviews by Locations

FIS Customer Service Associate Gurgaon / Gurugram Reviews

FIS Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 6 FIS reviews submitted by FIS employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if FIS is the right company for you. 66% of employees reported the working days at FIS as Rotational Shift...