EXL Service Assistant Vice President Operations Reviews
Updated 22 Mar, 2022
Overall Rating
3.2/5
based on 3
reviews
Rating distribution
Category Ratings
4.2
Job security
4.2
Work-life balance
3.7
Company culture
3.6
Skill development
3.2
Work satisfaction
2.2
Salary
2.2
Promotions
What employees say about EXL Service?
Insights from employee reviews on AmbitionBox
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International travel
60% employees reported
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EXL Service is rated
3.2 out of 5 stars on
AmbitionBox, based on 3 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
...
Read more
EXL Service is rated
3.2 out of 5 stars on
AmbitionBox, based on 3 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
3 reviews found
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Popular
Assistant Vice President Operations in
Jaipur
Full Time
·
Customer Success Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
4.0
Skill development
5.0
Job security
3.0
Promotions
4.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 15 Aug 2022
Likes
It's a great company to work & grow. Has several learning opportunities. Employee centric.. HR is very strong.. you do well you grow. However at one point the growth stops and compensation not matched with market benchmark.
Skill development - Good
Job security - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Salary & growth. Been in same role for 5 years, exceeding expectations but no promotion.
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
International Travel, Travel Within Country.
Assistant Vice President Operations in
Noida SEZ
Operations Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Salary
3.0
Skill development
3.0
Job security
1.0
Promotions
2.0
Work satisfaction
2.0
Company culture
3.0
Work-life balance
posted on 22 Mar 2022
Likes
Nothing
Dislikes
Extremely bureaucratic and political workplace. You need to have a tenure and corrupt leader as your Godfather - for good career progression and compensation
Salary - Bad
Promotions - Bad
Work satisfaction - Poor
Company culture - Poor
Work Details
Hell
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
International Travel.
Encourages to lead projects and recognizes the achieverscompe
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent
Dislikes
None to note
Work Details
Challenging
Work days: Monday to Friday
(Flexible Timings)
Similar Designation Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Project Manager in
Bangalore / Bengaluru
Full Time
·
Business Intelligence & Analytics Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
4.0
Skill development
3.0
Job security
3.0
Promotions
3.0
Work satisfaction
3.0
Company culture
4.0
Work-life balance
posted on 14 Dec 2024
Likes
It's my perspective on my project not company
Project and my manager is good
Work is there, so get to to work with various clients and gain good exposure
Bonus is paid upto 80% for sure which I feel is better than my previous org
Skill development - Good
Work-life balance - Good
Dislikes
Health Insurance is the worst
No additional benefits I feel from the company
Lot of cost cuttings..
If you work remotely, forget any benefits like team meet, outings, diwali or annual gifts.
Promotions are ambiguous and very much opaque.
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Project Manager in
Gurgaon / Gurugram
Full Time
·
Software Development Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 14 Nov 2024
Likes
Nothing to like here
Dislikes
No growth and learning. No transparency and zero job security. People who has given many years to exl got fired a day after there project ended and they were not billable. Not employee friendly zero culture. Higher management is totally worthless
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Operations Manager in
New Delhi
Full Time
·
Finance Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Salary
1.0
Skill development
1.0
Job security
2.0
Promotions
1.0
Work satisfaction
1.0
Company culture
2.0
Work-life balance
posted on 28 Sep 2024
Likes
Well, its an appealing organisation but the work culture and the gentry of people is terrible. If you are from AP, AR or any other domain then you will feel confined here.
Dislikes
Culture, Gentry of people, too small of an organisation and the list goes on
Salary - Poor
Skill development - Bad
Job security - Bad
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Project Manager in
Gurgaon / Gurugram
Full Time
·
Business Intelligence & Analytics Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Salary
2.0
Skill development
3.0
Job security
3.0
Promotions
2.0
Work satisfaction
3.0
Company culture
5.0
Work-life balance
posted on 01 Jul 2024
Likes
Good work life balance in most of the projects. Salary hike is above average and good bonus if your review is good. Direct client interaction.
Salary - Good
Work-life balance - Excellent
Dislikes
Learning is not great. Management is not very supportive. Office lacks lot of facilities.
Skill development - Poor
Work satisfaction - Poor
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Project Manager in
Gurgaon / Gurugram
Full Time
·
Data Science & Machine Learning Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
5.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 03 Mar 2025
Likes
Job security - Excellent
Dislikes
Salary - Bad
Skill development - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Overall Rating
Operations Executive in
Noida
Full Time
·
Life Insurance Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 03 Mar 2025
Likes
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Overall Rating
Project Manager in
Noida
Full Time
·
Technology / IT Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Salary
5.0
Skill development
5.0
Job security
4.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 15 Feb 2025
Likes
Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Project Manager in
Gurgaon / Gurugram
Full Time
·
Data Science & Machine Learning Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Salary
2.0
Skill development
5.0
Job security
2.0
Promotions
3.0
Work satisfaction
3.0
Company culture
5.0
Work-life balance
posted on 21 Jan 2025
Likes
Team is really good
Job security - Excellent
Work-life balance - Excellent
Dislikes
Promotions and hikes
Salary - Poor
Skill development - Poor
Promotions - Poor
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Associate Vice President in
New Delhi
Full Time
·
Accounting Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
2.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 17 Jan 2025
Likes
Nothing
Dislikes
Pls don't work with this company, they will destroy your career
Salary - Bad
Skill development - Bad
Job security - Poor
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Operations Manager in
Pune
Full Time
·
Back Office Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Salary
2.0
Skill development
4.0
Job security
1.0
Promotions
2.0
Work satisfaction
4.0
Company culture
3.0
Work-life balance
posted on 27 Dec 2024
Likes
Company Culture is good, however not always followed on Ground
Job security - Good
Company culture - Good
Dislikes
Very low payscale
Salary - Bad
Skill development - Poor
Promotions - Bad
Work satisfaction - Poor
Other EXL Service Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Associate in
Mumbai
Full Time
·
Operations Department
1.0
Overall Rating
1.0
Category Ratings
3.0
Salary
1.0
Skill development
3.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
5.0
Work-life balance
posted on 04 Mar 2025
Likes
There is nothing to like about this company.
Work-life balance - Excellent
Dislikes
Worst company I have ever work with.....no proper management within the process and within exl company as well. Parking is empathetic for employees working with EXL.
Skill development - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Claims Associate in
Pune
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Salary
1.0
Skill development
2.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 04 Mar 2025
Likes
Nothing
Dislikes
Management, work culture and everything else! There is no work-life balance. You can not grow in your career until and unless you’re your managers favourite.
Salary - Poor
Skill development - Bad
Job security - Poor
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Executive in
Noida (working remotely)
Full Time
·
Legal & Regulatory - Other Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Salary
2.0
Skill development
3.0
Job security
1.0
Promotions
3.0
Work satisfaction
2.0
Company culture
4.0
Work-life balance
posted on 02 Mar 2025
Likes
Exl has good work culture can work from home with flexible hours and have work life balance.
Work-life balance - Good
Dislikes
Terrible salary and no increment. Partiality at top. No recognition for your wrok
Salary - Bad
Skill development - Poor
Promotions - Bad
Company culture - Poor
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Executive in
Pune
Full Time
·
Back Office Department
4.0
Overall Rating
4.0
Category Ratings
1.0
Salary
3.0
Skill development
3.0
Job security
1.0
Promotions
3.0
Work satisfaction
3.0
Company culture
3.0
Work-life balance
posted on 02 Mar 2025
Likes
Infrastructure
Dislikes
We are doing Night shift and Still Salary is Very Poor , According to Workload , Salary should be 3× as per the Work, Hygiene is Very very bad
Salary - Bad
Promotions - Bad
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Back Office Executive in
Jaipur
Full Time
·
Back Office Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 28 Feb 2025
Likes
2 days week off and both side cab facility.
Dislikes
Toxic work environment, Company policy, management, shift timings and no skill development, no work life balance, very less salary, no job security, there is no skill development etc.
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work policy:
5 days/ week from office and 2 week off sunday and monday. from office
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Senior Manager in
Gurgaon / Gurugram
Full Time
·
Business Intelligence & Analytics Department
1.0
Overall Rating
1.0
Category Ratings
3.0
Salary
2.0
Skill development
2.0
Job security
2.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 28 Feb 2025
Likes
No pressure to be in office everyday.
Dislikes
1. Bad culture or no culture - unhealthy competition and politics is promoted by leadership by them not taking any action when the situation escalates
2. Resistance to good practices - some AVP level people don’t want to structure anything and prefer working in chaos rather than setting up a system
3. Some emerging accounts like Sports analytics, Media etc ., have really poor work like balance and a lot of micromanagement and toxicity.
4. For some leaders, the solution for every problem is to fire somebody or throw them under the truck
5. Hikes are really poor and promotion depends on how much you can suck up to your client and manager.
6. Substandard work is sold as high quality and high impact work whereas there are so many places EXL has opportunity to grow and follow industry best practices but this is ignored by leaders in some accounts
7. In the name of lean team, people are made to work like a slave and as a manager, if you try to structure some system to streamline things, other managers will bad mouth you behind your back and say things that tarnish your image...Read More
Skill development - Poor
Job security - Poor
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Executive in
New Delhi
Full Time
·
Back Office Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 23 Feb 2025
Likes
Nothing , they even don't give any downtime and say , you have to work however your health down or not
Dislikes
Management so bad, they just want work and since I joined exl it was good but soon I realize it's bad until changed manager. And that manager is so bad she said if you can't complete work you should resign this is the reason exl always hire and never get stopped because they don't have ability to make perfect older employees.
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Assistant Manager in
Noida
Full Time
·
Healthcare & Life Sciences - Other Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
4.0
Skill development
4.0
Job security
3.0
Promotions
4.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 14 Feb 2025
Likes
EXL is good for experience people there he/she can explore his expertise after taking the Certification.
Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good
Dislikes
When we need to mark the half day there is no half day showing on their application.
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within Country, Travel Within City, International Travel.
Executive in
Noida
Full Time
·
Operations, Maintenance & Support Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Salary
1.0
Skill development
5.0
Job security
1.0
Promotions
2.0
Work satisfaction
2.0
Company culture
2.0
Work-life balance
posted on 13 Feb 2025
Likes
Job security - Excellent
Dislikes
Management is not good they will give you very minimum basic payout and the manager's ego issue they don't how to handle the team, behaves very unprofessionally with the juniors.
Salary - Bad
Skill development - Bad
Promotions - Bad
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Lead and Assistant Manager in
Gurgaon / Gurugram
Full Time
·
Software Development Department
1.0
Overall Rating
1.0
Category Ratings
3.0
Salary
1.0
Skill development
3.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
2.0
Work-life balance
posted on 12 Feb 2025
Likes
Work Form Home.
Dislikes
Toxic Work Environment -Poor management, lack of support, or office politics.
Poor Leadership – Micromanagement, lack of vision, or unethical behavior from management.
People also ask about EXL Service's Assistant Vice President Operationss
How is EXL Service to work for?
EXL Service is rated 3.2 out of 5, based on 3 reviews by employees on AmbitionBox.
EXL Service is known for Job security which is rated at the top and given a rating of 4.2. However, Salary is rated the lowest at 2.2 and can be improved. To know first hand how it is like to work at EXL Service read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at EXL Service?
According to AmbitionBox ratings, EXL Service employees rate its salary and benefits as 2.2 out of 5. You can know more about EXL Service Salaries at AmbitionBox
How is the work culture at EXL Service?
Work culture is rated 3.7 at EXL Service by 3 employees. While job security is rated 4.2 and work-life balance is rated 4.2 at EXL Service. Read detailed reviews by employees of EXL Service on AmbitionBox.