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I recently interviewed with D.E. Shaw, and it turned out to be one of the most draining experiences I’ve had. The interviewer’s approach felt unnecessarily harsh and dismissive, which made the entire process uncomfortable. At multiple points, the interviewer asked me to drop off the call, even when I tried asking basic questions about the designation, job description, and other details. After the interview, I found myself sitting there for a few minutes, trying to process what just happened. It left me questioning the overall tone and professionalism of the interview. Definitely not the experience I was expecting from such a well-known firm.
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People also ask about EXL Service's Customer Care Executives
Is EXL Service a good place to work for Customer Care Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.0 out of 5 from over 33 employee reviews, it's clear that most customer care executives have a positive experience working at EXL Service. Job security holds the highest rating at 4.4, while salary is rated the lowest amongst all factors at 3.4. Read reviews about job security and salary on AmbitionBox.
Does EXL Service pay their Customer Care Executives well?
According to AmbitionBox reviews, EXL Service customer care executives rate their salary and benefits at 3.4 out of 5, based on 33 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about EXL Service's customer care executives salaries here and to read reviews specifically about salary and benefits at EXL Service for customer care executives, click here.
How is the work culture at EXL Service for Customer Care Executives?
Work culture at EXL Service for customer care executives is rated 3.8 out of 5 by 33 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at EXL Service for customer care executives, click here.
How is the job security at EXL Service for Customer Care Executives?
Based on 33 reviews on AmbitionBox, EXL Service's customer care executives rate job security at 4.4 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at EXL Service, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at EXL Service for customer care executives, click here.
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EXL Service Customer Care Executive Reviews by Locations
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- EXL Service Customer Care Executive New Delhi Reviews
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Gender Based Ratings for EXL Service Customer Care Executive
based on 146 reviews
Rated by 52
Women
Rated by 94
Men
Working Days for EXL Service Customer Care Executive
based on 154 reviews
Monday to Friday
80%
Rotational Shift
12%
Monday to Saturday
5%
Alternate Saturday off
2%
Other
1%
Work Timings for EXL Service Customer Care Executive
based on 154 reviews
Flexible timing
Strict (12.30am - 9.30pm)
Strict (12.30pm - 9.30pm)
63%
4%
3%
30% employees reported other strict timings
Shift Timings for EXL Service Customer Care Executive
based on 154 reviews
Day shift
Night shift
57%
43%
Business Travel for EXL Service Customer Care Executive
based on 154 reviews
No travel
78%
Within city
15%
International travel
4%
Within country
3%
At
par with the average Customer Care Executive Salary in India
View more details
Office cab/shuttle
16 total
responses
Free meal
3 total
responses
Health insurance
9 total
responses
Office gym
7 total
responses
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