Exl India is rated
2.7 out of 5 stars on
AmbitionBox, based on 16 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Exl India is rated
2.7 out of 5 stars on
AmbitionBox, based on 16 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in Exl India Customer Service Executive Reviews
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16 reviews found
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Popular
Customer Service Executive in
Pune
Insurance Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 21 Mar 2021
Likes
Good work environment and culture teammates are supportive and the management is transparent there is a cafeteria and gaming arcade for chilling company policies are good appraisals are fair and they give good salary hike and bonus every year.
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Nothing
Work Details
Work timings: Flexible Timings
Customer Service Executive in
Pune
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
3.0
Skill development
5.0
Job security
2.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 10 Oct 2024
Likes
You get your salary on time, some managers are good and will assist you and understand and support you, rest are just there for the sake of being there.
Job security - Excellent
Dislikes
You can work and grow here if you are a managers pet.
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
It was like you are entering in KGF everyday, working for 8 hours and after that, they expect you to attend Postshift out of login hours.
No leaves, no work life balance, very less appraisal, will micro-monitor your work so that you resign yourself. Promotions depends on your tongue.
Promotions - Poor
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Pune
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
3.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 17 Nov 2023
Likes
I like nothing about this company.
Dislikes
Worst management, lot of favouritism, over time is not paid and there are deductions in salary without explanation.
Salary - Bad
Skill development - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Pune
Intern
·
Non Voice Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
1.0
Skill development
5.0
Job security
2.0
Promotions
2.0
Work satisfaction
1.0
Company culture
3.0
Work-life balance
posted on 04 Jul 2024
Likes
Manager is best, always takes care of his team members
Job security - Excellent
Dislikes
Shift timings are not good
Skill development - Bad
Promotions - Poor
Work satisfaction - Poor
Company culture - Bad
Customer Service Executive in
Noida
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 22 Dec 2022
Likes
Good work and culture
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Food and cab facility
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Magarpatta
Full Time
·
Next customer service Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 27 Mar 2023
Likes
Nothing is good at EXL from my personal experience.
Dislikes
Work culture, no activities just work.
Salary - Poor
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
You are reading trusted reviews. Keep reading to find out more about
Exl India.
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Pune
insurance Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
4.0
Skill development
4.0
Job security
3.0
Promotions
3.0
Work satisfaction
5.0
Company culture
3.0
Work-life balance
posted on 08 Aug 2019
Likes
Companies Environment
Skill development - Good
Job security - Good
Company culture - Excellent
Work Details
Work days: Monday to Friday
(Flexible Timings)
Customer Service Executive in
Pune
Operation Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
5.0
Skill development
4.0
Job security
3.0
Promotions
4.0
Work satisfaction
4.0
Company culture
5.0
Work-life balance
posted on 11 Dec 2018
Likes
Exl is a good company for freshers and you can learnt so many things. Work environment is good. Exl give all the facilities to his employees but doesn't pay that much salary.
Skill development - Excellent
Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent
Dislikes
Regarding salary I dislike but every thing is good for a employe .
Work Details
Overall work experience is very good it's helpful for me
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Noida
British gas Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 26 May 2022
Likes
Working environment and Process parties lots of growth in our skills
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Once I left company there is no call for rehiring or there is contact no. For H.R to contact them there is hiring going on or not.
People also ask about Exl India's Customer Service Executives
How is Exl India to work for?
Exl India is rated 2.7 out of 5, based on 16 reviews by employees on AmbitionBox.
Exl India is known for Job security which is rated at the top and given a rating of 3.9. However, Company culture is rated the lowest at 1.5 and can be improved. To know first hand how it is like to work at Exl India read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Exl India?
According to AmbitionBox ratings, Exl India employees rate its salary and benefits as 2.7 out of 5. You can know more about Exl India Salaries at AmbitionBox
How is the work culture at Exl India?
Work culture is rated 1.5 at Exl India by 16 employees. While job security is rated 3.9 and work-life balance is rated 2.0 at Exl India. Read detailed reviews by employees of Exl India on AmbitionBox.
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Exl India Customer Service Executive Reviews by Locations