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Filter reviews by Exl India Customer Service Executive Reviews
Overall Rating
based on 17
reviews
What employees say about Exl India?
Insights from employee reviews on AmbitionBox
Workplace insights
Monday to Friday
77% employees reported
Flexible timing
71% employees reported
No travel
67% employees reported
View more detailed insights
Gender based rating
Rated by Women
6 reviews
Rated by Men
10 reviews
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in Exl India Customer Service Executive Reviews
17 reviews found
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Exl India.
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2w
a procurement specialist
Am I on right path?
Right after my BCom, I took a service advisor role at Honda for ₹7K due to urgency. Later, I moved to a gas station for ₹10K, handling all kinds of work beyond office tasks.
My breakthrough came when I joined as an order management specialist in Bangalore for ₹22K. To advance, I self-learned Excel, Power BI, coding, and automation, earning a specialist role. I also completed my MBA in Logistics & Supply Chain online. After four years, my salary reached ₹35K.
With management’s support, I transitioned to a procurement specialist role at ₹45K + ₹11K (night shift), later growing to ₹58K + ₹11K by optimizing processes.
Now, I’m preparing for an HR round and planning to ask for a 55% hike. Am I on the right track? How can I accelerate my career growth?
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People also ask about Exl India's Customer Service Executives
Is Exl India a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.0 out of 5 from over 17 employee reviews, it's clear that most customer service executives have an average experience working at Exl India.
Job security holds the highest rating at 4.1, while company culture is rated the lowest amongst all factors at 1.8.
Does Exl India pay their Customer Service Executives well?
According to AmbitionBox reviews, Exl India customer service executives rate their salary and benefits at 3.1 out of 5, based on 17 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Exl India's customer service executives salaries
here
and to read reviews specifically about salary and benefits at Exl India for customer service executives,
click here
.
How is the work culture at Exl India for Customer Service Executives?
Work culture at Exl India for customer service executives is rated 1.8 out of 5 by 17 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction.
How is the job security at Exl India for Customer Service Executives?
Based on 17 reviews on AmbitionBox, Exl India's customer service executives rate job security at 4.1 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Exl India, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment.
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12%
more
than the average Customer Service Executive Salary in India
View more details
Office cab/shuttle
2 total
responses
Free meal
1 total
response
Office gym
2 total
responses
Job/Soft skill training
2 total
responses
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