EPAM Systems Customer Care Executive Reviews

Likes

Lots of learning courses

Dislikes

Not much project most of the time we have to be on bench

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

work life balance is good

Dislikes

salary is low as per market

Likes

Nothing much.

Dislikes

Management rules the company , Management Politics, The company is not crediting salary on Time to all employees. I am feeling Epam is not that employee friendly company now.

Work Details

Terrible experience, Management is not good. No proper KT sessions for Newcomers in project. I am finding no work life balance.

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Friendly and understanding environment

Dislikes

Nothing

Work Details

It's great to work at Allianz

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

They pay you well and thats the only Pros about Epam Systems/Anywhere

Dislikes

Pathetic company to work. all the projects are for 3 months and 6 months. no Job security. Before Joining asked people manager. He said many projects available in banking. but post joining I came to know 0 banking projects. No proper management. No body cares about you. Think more before joining here.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

all is very good, talented people work here, ready to help.

Dislikes

lot of learning has to be done.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Prompt action in everything, good documentation of policies, good opportunity with learning and updating oneself.

Dislikes

Work pressure, it varies from project to project.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Work culture, peaople

Dislikes

There is nothing to share

Work Details

Work related travel: This is a desk job.

Dislikes

April 2024 they gave annual 2% hike, citing bad market and loss of clients, promising 2025 would be better. April 2025 - they have delayed annual revisions by a quarter, to July.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

I appreciate EPAM Systems' commitment to innovation, its collaborative work environment, and its focus on continuous learning and development. The opportunity to work on challenging projects with cutting-edge technology and a global team of talented professionals makes EPAM an inspiring place to grow my career.

Dislikes

While I greatly value the opportunities and challenges at EPAM Systems, occasionally, the fast-paced nature of the projects can feel demanding. However, I see this as an opportunity to improve my time management and adaptability, which has helped me grow professionally.

Likes

It is a consulting firm, which asks employees to work from client location. There is nothing from the EPAM end. If client is good product based company you might have learning curve

Dislikes

Promotion Process doesn't consider employee performance in the client project. Hikes are less compared to market standards, for this term atleast. Works like a consulting company rather than a Organization, EPAM manager will not know what projects we are working on because we need to work from client location, because of this our work is not valued.

Likes

Great company to work for which nurture its employee in a 360 degree for a better and secured tomorrow. Work culture is amazing with a global standard. One must experience working with EPAM systems.

Dislikes

Delay in Promotion for support people.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

-Fixed Salary -Good health insurance -Good client base -For tech enthusiasts it's a great place as there are lot of learning platforms and so many hackathons and code events

Dislikes

-Short term projects -Annual appraisals are not aligned with employee performance -Once we come out from project, again we have to prepare and give interviews to get another project and client interviews are not that easy to crack -For experienced people like 8+ there will be hell lot of expectations and we have to contribute to Epam as well Client with this we lose work life balance. So for experienced people its a challenging company where you have to be very compete and proactive to survive...Read More

Likes

There’s nothing special to like about this company.

Dislikes

1. Have to be in front of laptop for all the 9 business hours 2. Not allowed to attend meetings from outside of home or office 3. No work life balance 4. Promotion is forever a dream 5. Managers with full of attitude 6. Managers bully employees in front of everyone 7. No appreciation for good work

Work Details

Work policy: Depending on Client demand

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

They have good learning platform and industry tie-ups to get your certifications done. This is the only good thing about this organization.

Dislikes

No job security at senior levels. Zero work life balance if you are into some project. Whether you will stay in the organization will primarily depend on whether you are above 80% into billable roles with some customer or the other. There is not much choice on the kind of roles as you have to just get into something to survive. If you are in a senior position and not getting enough billability then you might be asked to leave....Read More

Likes

I won’t say anything, It’s purely depends on project They will listen what client says Once you deployed to client environment no relationship with epam

Dislikes

Culture Coordination Work life balance terrible I’m out of project due lot of politics played