Encore Capital Group Accounts Manager Gurgaon / Gurugram Reviews

Likes

Amenities, culture and peace of mind.

Dislikes

Sometimes the shifts and monotonous work plus some management problems can lead to burnouts.

Work Details

Work timings: Strict Timings

Likes

Less work pressure,and familiar

Dislikes

Less hike, less salary

Work Details

Work days: Monday to Friday (Strict Timings)

Likes

There's nothing good about this organisation

Dislikes

My experience at this company has been nothing short of distressing. I was expected to handle an excessive workload of 300-400 calls per day on a rotational shift basis, leaving me with no respite. When I experienced migraines, my manager's response was shockingly insensitive, suggesting that I should consider it a "habit" and continue taking calls while medicating. When I requested a transfer to a backend process, citing my genuine health concerns, I was met with a punitive approach. They asked me to wait for a month without pay and then pressured me to either resign or return to the calling role. This situation left me in a financial predicament, but I refused to compromise my health for a meager salary of 28k bucks. It's disheartening when a company values its employees' well-being so little. My message to my manager is simple: Please stop prioritizing your personal agenda over the well-being of employees. When an employee provides genuine documentation related to their health issues, especially in a captive unit, it should be a clear signal to prioritize their health and well-being by shifting them to a more suitable role, such as the backend team. It's essential to consider the needs of employees and act in their best interests....Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Work environment was good and HR was very supportive.

Dislikes

In the training room there was partiality with other employee, which was not good, trainer was helping other people, however some people was not getting help.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Less working hours, good policies for employees support

Dislikes

Less salary, less incentive

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Infrastructure is awesome

Dislikes

Nothing else, everything is good.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

It was an amazing experience to work with Midland Credit Management.. If employee centric is something that you are looking for this is it.

Dislikes

Nothing to dislike the only con I believe is that no re hiring process

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Best workplace I ever had. Best experience but in NV backend process they offer very low salary. Rest part of seniors and colleagues are excellent.

Dislikes

Brand name is big but salary is very low.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Culture

Dislikes

Sometimes luck matters in collection

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Management is very supportive

Dislikes

Growth Salary Incentives

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Incentives, overall salary is very high if you are even performing above average then most company in NCR can't match

Dislikes

Work pressure is increasing every passing day that's reason most of the tenured employees are leaving the company or company want them to go.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Work life balance & Culture

Dislikes

N/A