Encore Capital Group Accounts ManagerGurgaon / Gurugram Reviews
based on 110 reviews
Updated 16 Dec, 2024
Overall Rating
4.2/5
How AmbitionBox ratings work?
Category Ratings
4.2
Company culture
4.0
Skill development
3.8
Work-Life balance
3.7
Work Satisfaction
3.7
Salary & Benefits
3.5
Job Security
3.3
Promotions/Appraisal
Encore Capital Group is rated
4.2 out of 5 stars on
AmbitionBox, based on 110 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Encore Capital Group is rated
4.2 out of 5 stars on
AmbitionBox, based on 110 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in Encore Capital Group Accounts Manager Gurgaon / Gurugram Reviews
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110 reviews found
Sort by:
Popular
Accounts Manager in
Gurgaon / Gurugram
Account Management Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 22 Feb 2022
Likes
Work environment
Dislikes
None
Work Details
Work days: Rotational Shift
(Flexible Timings)
Accounts Manager in
Gurgaon / Gurugram
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 09 Apr 2021
Likes
Fairness towards everything
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Accounts Manager in
Gurgaon / Gurugram
Operations Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 20 Nov 2021
Likes
Work culture is one of the thing that i liked about while working here.
Work Details
Work timings: Flexible Timings
Work related travel:This is a desk job.
Accounts Manager in
Gurgaon / Gurugram
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 05 Feb 2022
Likes
Company values
Dislikes
Nothing
Work Details
Great
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
International Travel.
Accounts Manager in
Gurgaon / Gurugram
Operations Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
2.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 28 Feb 2022
Likes
Work culture, perks and benefits
Dislikes
No job security. Frequently changing policies. Earlier company was employee centric but now they are busy making policies that would help in cost cutting. They capped the basic salary. Fired employees in covid 19 situation just to save some money.
Work Details
Good
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Accounts Manager in
Gurgaon / Gurugram
Operational Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 29 Dec 2020
Likes
Best place to work ' thank you sooo much Encore
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Accounts Manager in
Gurgaon / Gurugram
Legal Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 20 Feb 2021
Likes
Friendly culture
Work Details
Work days: Monday to Friday
(Flexible Timings)
You are reading trusted reviews. Keep reading to find out more about
Encore Capital Group.
Under skill top level management...not transparent to low level management at all
Work Details
Hectic
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Accounts Manager in
Gurgaon / Gurugram
Bob Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 20 Oct 2021
Likes
Good place to work
Dislikes
NA
Work Details
Work days: Monday to Friday
(Flexible Timings)
Accounts Manager in
Gurgaon / Gurugram
Account manager Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 06 Oct 2020
Likes
This is the best company I ever worked with.
The management and staff members are really supportive. I would like to work with this company once again, if I will get the chance . Everything is perfect
Dislikes
Nothing
Work Details
Its very good
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Accounts Manager in
Gurgaon / Gurugram
Operations Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 30 Jul 2021
Likes
Benefits
Dislikes
Nothing as sucg
Accounts Manager in
Gurgaon / Gurugram
Credit Card Collection Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 06 May 2021
Likes
I have never in my life worked in such a great company that puts efforts in not only building the managers to leaders but also invests heavily in developing agents to managers. The whole environment, along with the people that work there is extremely positive.
The company provides a lot of perks to its employees and makes sure that they are taken care of.
The culture of encore is unmatchable.
Dislikes
The only thing I disliked about the company was that I had to take calls, that too is due to my medical condition and had nothing to do with the company.
Work Details
The work life was extremely satisfying, I had a great manager, the team was extremely helpful and we all had a close bond with each other.
Each day I was excited to go to work and I know not a lot of people can say that about their jobs.
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Employee Benefits
They provide Diwali gifts to employees, each year they have a townhall in which performers are called to entertain the employees. They also have regular town halls in the office premises.
Accounts Manager in
Gurgaon / Gurugram
IT Network Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 01 Apr 2021
Likes
Good
Dislikes
Terminate and target policy
Work Details
Good
Work days: Monday to Friday
(Flexible Timings)
Accounts Manager in
Gurgaon / Gurugram
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 25 Mar 2021
Likes
Everything, from culture to professionalism, awesome place to work
Dislikes
Nothing I guess
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Accounts Manager in
Gurgaon / Gurugram
Operations Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 01 Aug 2019
Likes
Culture is the biggest USP of this company, the work environment is pretty good and individual contribution always appreciated.
Dislikes
Post in the change of higher management money factor is messed up, it seems like they look for an excuse to make a deduction in compensation. Earlier this used to never happen but this has started from last 1 year, a drastic change in variable payout was there, the encore was famous for their variable payout but losing their very good employees because of that.
Work Details
Collections
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within City.
Accounts Manager in
Gurgaon / Gurugram
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 30 Mar 2021
Likes
The payout is quite decent. The company doesn't hesitate is paying its employees, given the employee earns it. Extra efforts results in extra payout overhead.
Dislikes
It spoils the work life balance as you can never get rid of numbers as long as you choose to work here. At times, extended shifts are done by employees to achieve their targets but gets no overtime for it and if you choose not to extend then it becomes a question on one's intent. Also, there is a lot of politics here so you better be aware if what you are signing up for. Girls are given extra care and importance for obvious reasons. The place is full of opportunists. Overall, this places is going to destroy your mental peace and will get you into things and habits that will just make your life worse....Read More
Work Details
It is only great in the initial stage since your are new but as you start getting tenured you start to see the real picture and trust me it's ugly.
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Accounts Manager in
Gurgaon / Gurugram
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 05 Jun 2019
Likes
Encore is my debut company in my career I am proud to says that Encore is one of the best company which I came across., alots of fun and no work pressure, and the process easy . the management are too good and always helpful .. and no community divide everyone has a same emotions and feeling which we have in our own family.. I still missed.
Dislikes
I don't have any words to describe about dislike
Work Details
Exciting and good environment
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Accounts Manager in
Gurgaon / Gurugram
Administration Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 17 Mar 2021
Likes
I loved the environment and looking to join back
Dislikes
They don't take their X employees bak in the company after even knowing the situation that why the employee left the company.
Work Details
It was great
Work days: Rotational Shift
(Flexible Timings)
Accounts Manager in
Gurgaon / Gurugram
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 03 Apr 2019
Likes
So far the best company to work with. Looking forward for some more years with encore.
Dislikes
The learning should be overall , I think there learning metrics are more collection centric.
People also ask about Encore Capital Group, Gurgaon / Gurugram Accounts Managers
Is Encore Capital Group, Gurgaon / Gurugram a good place to work for Accounts Managers?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.2 out of 5 from over 110 employee reviews, it's clear that most accounts managers have a positive experience working at Encore Capital Group, Gurgaon / Gurugram. Company culture holds the highest rating at 4.2, while career growth is rated the lowest amongst all factors at 3.3. Read reviews about company culture and career growth on AmbitionBox.
Does Encore Capital Group, Gurgaon / Gurugram pay their Accounts Managers well?
According to AmbitionBox reviews, Encore Capital Group, Gurgaon / Gurugram accounts managers rate their salary and benefits at 3.7 out of 5, based on 110 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Encore Capital Group, Gurgaon / Gurugram's accounts managers salaries here and to read reviews specifically about salary and benefits at Encore Capital Group, Gurgaon / Gurugram for accounts managers, click here.
How is the work culture at Encore Capital Group, Gurgaon / Gurugram for Accounts Managers?
Work culture at Encore Capital Group, Gurgaon / Gurugram for accounts managers is rated 4.2 out of 5 by 110 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Encore Capital Group, Gurgaon / Gurugram. To read reviews specifically about work culture at Encore Capital Group, Gurgaon / Gurugram for accounts managers, click here.
How is the job security at Encore Capital Group, Gurgaon / Gurugram for Accounts Managers?
Based on 110 reviews on AmbitionBox, Encore Capital Group, Gurgaon / Gurugram's accounts managers rate job security at 3.5 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Encore Capital Group, Gurgaon / Gurugram for accounts managers, click here.
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