eClerx Customer Service Executive Reviews by 10+ Employees | Rated 2.5/5

11 reviews found

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Customer Service Executive in Pune

Full Time

Corporate Communication Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

2.0

Job Security

2.0

Work-Life Balance

posted on 10 Jan 2025

Likes

Nothing

Dislikes

No management, no leaves according to employees , salary is inconsistent even we are avaliable for all days.

Customer Service Executive in Pune

Full Time

Customer Success Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

3.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

3.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 20 Nov 2024

Likes

Worst company ever.

Dislikes

Work culture

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

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Customer Service Executive in Chandigarh

Full Time

Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

3.0

Skill Development

2.0

Company Culture

2.0

Work Satisfaction

3.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 08 Jun 2024

Likes

nothing

Dislikes

they pressurise noobs and they tell us to work long hours

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Service Executive in Chandigarh

Full Time

Non Voice Department

2.0

Overall Rating

2.0

Category Ratings

3.0

Promotions/Appraisal

3.0

Skill Development

3.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

2.0

Job Security

2.0

Work-Life Balance

posted on 12 Sep 2023

Likes

Not applicable as nothing much to say

Dislikes

Not applicable as nothing much to say

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Service Executive in Pune

Full Time

Back Office Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

3.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

3.0

Salary & Benefits

2.0

Job Security

3.0

Work-Life Balance

posted on 20 Jul 2023

Likes

Good for freshers.

Dislikes

Changed shift time frequently

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Service Executive in Chandigarh

Full Time

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

1.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 21 Feb 2023

Likes

Really value there employees

Dislikes

Discrimination

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Service Executive in Chandigarh

Full Time

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

4.0

Work Satisfaction

3.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 06 Mar 2023

Likes

Ambiance

Dislikes

Politics in office

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

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Customer Service Executive in Pune

Back Office Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 08 Apr 2022

Likes

Best company, job security, and HR is very polite and helpful.

Dislikes

Everything is good.

Work Details

It was Amazing working in this organization.

Work days: Rotational Shift (Strict Timings)

Discover interview dos and don'ts from real experiences

Customer Service Executive in Pune

Customer Retention Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Promotions/Appraisal

4.0

Skill Development

3.0

Company Culture

5.0

Work Satisfaction

3.0

Salary & Benefits

5.0

Job Security

4.0

Work-Life Balance

posted on 10 Apr 2022

Likes

Good insensitive

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Executive in Pune

Billing Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

5.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

3.0

Salary & Benefits

5.0

Job Security

1.0

Work-Life Balance

posted on 27 Mar 2022

Likes

Skills can be developed efficiently

Dislikes

Everything about management

Work Details

Work life is not stable no career growth

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Top trending discussions

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Career Growth

2w (edited)

a java developer

Seeking advice on current job

Current Job Situation: I’ve been working at TCS for over 2.5 years, with a total experience of 4.5 years. My salary is 9.6 LPA, and I work with technologies like Casper framework, HTML, CSS, JavaScript, JSP, Java, PL/SQL, and JBoss. While I have good job security and flexibility, I feel like I’m working with outdated technologies and have a lot of leisure time, which is affecting my motivation. Concerns: 1. Outdated Tech: I’m worried that working with older tech will limit future opportunities. Should I stay or move to a role with newer technologies? 2. Salary: Is my current package competitive for my experience? What salary should I aim for if I switch? Seeking Advice: What modern technologies should I learn to stay relevant?

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Customer Service Executive Jobs at eClerx

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Customer Service Executive

Mumbai Suburban, Thane +1

0-3 Yrs

Not Disclosed

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 11 eClerx reviews submitted by eClerx employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if eClerx is the right company for you. 78% of employees reported the working ...Read more

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eClerx Customer Service Executive Reviews

eClerx Customer Service Executive Reviews

11 reviews found

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