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Monday to Friday
87% employees reported
Flexible timing
56% employees reported
No travel
54% employees reported
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Rated by Women
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a senior assistant
4d
Position: Customer Service Representative
Company: E-Solutions IT Services Pvt Ltd
Location: Mumbai, India
Experience: 2 to 3 years
Job Summary:
We are seeking a dedicated and customer-oriented professional to join our team as a Customer Service Executive. The successful candidate will play a crucial role in managing client interactions, resolving concerns, and maintaining high standards of customer satisfaction.
Key Responsibilities:
• Act as the main point of contact for customers, addressing inquiries and resolving issues efficiently.
• Collaborate with internal teams, including operations and sales, to ensure smooth service delivery.
• Keep accurate records of customer interactions and transactions in the CRM system.
• Manage shipment-related queries, provide updates, and address complaints promptly.
Please visit below google form and apply directly or submit resume :
http://nauk.in/Goe9Dhx0
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People also ask about e-Solutions's Engineering - Software & QA Department
Is e-Solutions's Engineering - Software & QA Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.1 out of 5 from over 24 employee reviews, it's clear that most employees have an average experience working at e-Solutions's Engineering - Software & QA Department.
Work-life balance holds the highest rating at 3.3, while job security is rated the lowest amongst all factors at 2.6.
Read reviews about
work-life balance
and
job security
on AmbitionBox.
Does e-Solutions's Engineering - Software & QA Department pay their employees well?
According to AmbitionBox reviews, e-Solutions's Engineering - Software & QA Department employees rate their salary and benefits at 3.0 out of 5, based on 24 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about e-Solutions's Engineering - Software & QA Department salaries
here
and to read reviews specifically about salary and benefits at e-Solutions's Engineering - Software & QA Department,
click here
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How is the work culture at e-Solutions's Engineering - Software & QA Department?
Work culture at e-Solutions's Engineering - Software & QA Department is rated 3.0 out of 5 by 24 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at e-Solutions's Engineering - Software & QA Department,
click here
.
How is the job security at e-Solutions's Engineering - Software & QA Department?
Based on 24 reviews on AmbitionBox, e-Solutions's Engineering - Software & QA Department employees rate job security at 2.6 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at e-Solutions's Engineering - Software & QA Department. To read reviews about job security at e-Solutions's Engineering - Software & QA Department,
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