DreamWeavers Infocom Customer Care Executive Reviews
based on 1 review
i
This rating is based on a small number of reviews, so it may not fully
reflect the overall employee experience.
Updated 19 Apr, 2023
Overall Rating
4.0/5
How AmbitionBox ratings work?
Category Ratings
5.0
Company culture
5.0
Job Security
5.0
Work-Life balance
5.0
Skill development
5.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Promotions/Appraisal
DreamWeavers Infocom is rated
4.0 out of 5 stars on
AmbitionBox, based on 1 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
DreamWeavers Infocom is rated
4.0 out of 5 stars on
AmbitionBox, based on 1 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Customer Service Executive in
New Delhi
Full Time
·
Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 13 Oct 2023
Likes
No likes The worst company ever i have worked with they hired me then after 2 months they said that the process is getting rammed down so u on notice period find other opportunities...if u ppl already knew that the process will be shut down then why u hired us...were u ppl high while hiring... Or if that is the policy then please mention this in ur offer letter that if at any given point of time the client withdraws its contract then we will put u on notice period simple but no u ppl are so senseless that u don't even have the idea how ur decision will effect the other person it is not so easy to find other job & why u ppl wasted our 2 months.......Read More
Dislikes
.Then comes the tl of my team mr vivek dhawan he is the most irresponsible tl i have ever seen in my professional life..he doesn't have any quality of a tl but his attitude is like he owns the company he is so full of ego & attitude... He is only responsible for the process failure because he never bothers what is going on in his team he just drops a msg in the group in the morning & one in the evening to make sure he is the tl... not giving any update any feedback any reports just busy checking his employees personal WhatsApp chat... No professionalism highly immature behaviour ..I would request Mr. Vivek Agarwal to hire some responsible person as tl in ur organization it will really make a huge impact on betterment of ur organization......Read More
Work Details
Work policy:
3 days/week from office
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Relationship Manager in
New Delhi
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 13 Jun 2024
Likes
Pathetic, Unethical, Uneducated, Don’t Have Any Standards , Poor, Stressful, Awful, Worthless,Miserable Management in the Company
Dislikes
Pathetic, Uneducated, Unethical, Don’t Have Any Standards, Poor, Stressful,Awful, Worthless, Miserable Management in the company
Work Details
Work policy:
2 days/week from office
Work days: Rotational Shift
(Strict Timings)
Relationship Manager in
Kolkata (working remotely)
Full Time
·
Customer Success, Service & Operations - Other Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
4.0
Work-Life Balance
posted on 19 Dec 2024
Likes
Shift timing was really good
Dislikes
No job security
Customer Service Executive in
New Delhi
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 27 Dec 2023
Likes
Some people are good
Dislikes
Lots of people think they are the smartest.
Customer Service Representative (working remotely)
Full Time
·
Customer Success Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 10 Oct 2023
Likes
Enhance knowledge , discipline
Dislikes
Nothing yet
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Team Lead in
New Delhi
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 17 Apr 2022
Likes
Work culture is friendly... No difficult company policies.. full job security is here
Dislikes
Dislike i can't say but yaa i think Saturday should either be half day or alternatively working Saturday
Work Details
It's a flexible one . One can handle it with easy way
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Employee Benefits
Activities in office..
Customer Service Executive in
Moti nagar
Full Time
·
Indirect sale Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
5.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 21 Nov 2022
Likes
We get learn alot.
Dislikes
Company doesn't cope up with daily interest or interest of employees.
Same method is being used since long and no one willing to change it. Which indirectly gives a lot of pressure to employees working.
Customer Relationship Manager in
Moti nagar
Full Time
·
Customer Relationship Management Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 07 Apr 2022
Likes
Best thing is nobody pressurized you here, friendly environment.
Dislikes
The sick leaves should be there
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Relationship Manager in
New Delhi
Pharmacy Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 05 Jan 2021
Likes
Culture and environment
Dislikes
Nothing
Work Details
It's a good company
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within City.
Customer Relationship Manager in
New Delhi
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 06 Jan 2020
Likes
Team mates , team leaders , manager all are very cooperative and friendly . Working environment is good .
Dislikes
Salary is less . And heads are biased with some people
Work Details
I was working as a customer relations manager there. It's a pharma company , we have to give updates to the dr.'s regarding the medicines
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Other DreamWeavers Infocom Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Senior Training Manager in
New Delhi
Full Time
·
Operations Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 14 Jul 2024
Likes
Dreamweavers is like a dream come true with best amenities, a healthy working environment, friendly and comfortable working timings, everything well defined and above all a very understanding management.
Dislikes
nothing as of now I am happy working here
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Representative in
New Delhi
Full Time
·
Doctor Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 25 Sep 2024
Likes
Regularly activity
Dislikes
Promotions
Holidays
Salary
Work Details
Work policy:
2 days/week from office
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Relationship Executive in
New Delhi
Full Time
·
Health Informatics Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 07 Sep 2024
Likes
It's was a work from home nothing else was good
Dislikes
Salary was too less work pressure was a lot and they deducted salary for half and hour late login or 15 min late login never appreciate for hardwork and completion
Knowledge Associate in
New Delhi (working remotely)
Full Time
·
Health Informatics Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 13 Mar 2024
Likes
Good teamwork
Dislikes
Conversion pressure and
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Knowledge Executive (working remotely)
Full Time
·
Voice / Blended Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
4.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 25 May 2024
Likes
Company policies are not transparent enough and keep changing.Also feel they are quite biased. Life was very stressful working here and we hardly had time to eat, drink or use the washroom. No holidays, except for national holidays, no maternity leaves as well. They also pay very very miserly for incentives.
Dislikes
Everything.You forget to smile, once you start working there
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Knowledge Officer in
New Delhi
Full Time
·
Other Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 02 Aug 2023
Likes
Nothing
Dislikes
Chindi company, they are Fraud.......they made me work for whole month and didn't payed me ,I had my doubt on them since the day one I joined, hr sanjana and Tl Nikita are the cheapest women there.....never join the company they will ruin your experience and career
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Manager in
New Delhi
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
4.0
Work-Life Balance
posted on 26 May 2022
Likes
Worklife Balance
Dislikes
Growth Oppurtunities not there, Salary Increments rarely happens, No Employee Engagement , With time management is degrading
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Senior Relationship Manager in
New Delhi
KPO Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 13 Feb 2019
Likes
Company has rehire policy.No work pressure at all.Management is very understanding one can learn a lot from them.
Dislikes
No. of working days.I prefer weekend off.
Work Details
Since we were third parties to renowned pharmacetical companies it was interesting to talk to doctors from pan India. Besides, I learnt a lot from my seniors.
People also ask about DreamWeavers Infocom 's Customer Care Executives
How is DreamWeavers Infocom to work for?
DreamWeavers Infocom is rated 4.0 out of 5, based on 1 reviews by employees on AmbitionBox.
DreamWeavers Infocom is known for Company culture which is rated at the top and given a rating of 5.0. However, Salary & Benefits is rated the lowest at 3.0 and can be improved. To know first hand how it is like to work at DreamWeavers Infocom read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at DreamWeavers Infocom ?
According to AmbitionBox ratings, DreamWeavers Infocom employees rate its salary and benefits as 3.0 out of 5. You can know more about DreamWeavers Infocom Salaries at AmbitionBox
How is the work culture at DreamWeavers Infocom ?
Work culture is rated 5.0 at DreamWeavers Infocom by 1 employees. While job security is rated 5.0 and work-life balance is rated 5.0 at DreamWeavers Infocom . Read detailed reviews by employees of DreamWeavers Infocom on AmbitionBox.