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Diya Systems

Compare

based on 297 Reviews

Filter reviews by

Diya Systems Technical Support Reviews

based on 5 reviews

Updated 15 Feb, 2023

Overall Rating

1.6/5

How AmbitionBox ratings work?

Category Ratings

3.2

Job Security

2.3

Company culture

1.9

Skill development

1.6

Work-Life balance

1.6

Promotions/Appraisal

1.6

Work Satisfaction

1.0

Salary & Benefits

5 reviews found

Sort by: Popular

Technical Support

Billing admistrative Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

3.0

Company Culture

2.0

Work Satisfaction

2.0

Salary & Benefits

4.0

Job Security

3.0

Work-Life Balance

posted on 08 Aug 2017

Likes

This was my first job after completing my btech. So i loved the job and the company. Colleagues were very friendly and supportive. Team leaders were also good. I got many things to learn here.

Dislikes

The only thing which lags here is our growth. Although I got the chance to learn new thing but they will never considered me for the higher post. Promotions are only for the native of karnataka, no others will get. Also, salary is less for the experienced person. hikes are very less.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Technical Support (working remotely)

Full Time

·

Non Voice Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

2.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

3.0

Job Security

1.0

Work-Life Balance

posted on 15 Feb 2023

Likes

Nothing

Dislikes

They don't increase salary even if you have good experience and there is no skill development either

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

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Technical Support in Mangaluru

BPO Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

1.0

Salary & Benefits

4.0

Job Security

3.0

Work-Life Balance

posted on 04 Oct 2021

Likes

I just don’t want to share anything

Dislikes

No opportunity for boys. The priority goes for girls when it comes for promotion.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Technical Support in Mangaluru

. Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 09 Sep 2020

Likes

nothing

Dislikes

no proper facility.No proper training

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Technical Support

Software Development Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Promotions/Appraisal

2.0

Skill Development

2.0

Company Culture

2.0

Work Satisfaction

2.0

Salary & Benefits

2.0

Job Security

2.0

Work-Life Balance

posted on 13 May 2019

Likes

Nothing

Dislikes

Heavy work less salary

Work Details

Too much work ..cannot eat food at time..

Work timings: Strict Timings

Top trending discussions

View All

an associate technical leader

Toxic Work Environment

Hi Everyone. I recently joined a company to grow, but the work environment is toxic. The manager is rude, doesn’t guide, and gets angry when I ask questions. They rely on Excel for tasks instead of proper tools like Jira, and tasks lack clear details. Many seniors have quit, and the team is disorganized. HR couldn’t help, and the stress is affecting my mental health. Should I stay or resign? Will leaving early harm my career? If I stay, how can I manage this .without losing my peace?

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Analyst in Mangaluru (working remotely)

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Customer Success Department

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Overall Rating

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Category Ratings

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posted on 02 Feb 2024

Likes

- Work from home option. - Managers are good - Job security

Dislikes

- Salary - Leave Policy

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Team Lead in Udupi

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Work-Life Balance

posted on 15 Sep 2024

Likes

Nothing I liked

Dislikes

worst ever company I saw

Technical Support Engineer in Bangalore / Bengaluru

Full Time

·

Technology / IT Department

4.0

Overall Rating

4.0

Category Ratings

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posted on 31 Aug 2023

Likes

Friendly work environment

Dislikes

No work life balance, hectic shifts, score Targets, 3 chats to be handled simultaneously.

Work Details

Work days: Rotational Shift (Flexible Timings)

Technical Support Engineer in Mysuru / Mysore

Full Time

·

IT Support Department

3.0

Overall Rating

3.0

Category Ratings

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posted on 07 Aug 2023

Likes

Good team Great learning Friendly managers and trainers

Dislikes

Midnight logins Very very very rude cab drivers Very less pay and 1k hike every year

Work Details

Work days: Rotational Shift (Flexible Timings)

Technical Support Associate in Mangaluru

Full Time

·

Non Voice Department

3.0

Overall Rating

3.0

Category Ratings

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Promotions/Appraisal

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Skill Development

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Company Culture

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posted on 11 Feb 2023

Likes

Managers are good. Salary is less but incentives like night shift allowence is good.

Dislikes

Lot of work pressure. Lot of metrics targets you to achieve. Daily new policies. Continious work from shift start to end. Only 40 minutes of break.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Technical Support Engineer in Mangaluru

Full Time

·

Non Voice Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Promotions/Appraisal

2.0

Skill Development

3.0

Company Culture

2.0

Work Satisfaction

2.0

Salary & Benefits

3.0

Job Security

2.0

Work-Life Balance

posted on 22 Sep 2023

Likes

Good maintenance service in canteen.

Dislikes

I was working as a Engineer Trainee in Diya Systems. To be honest very hectic place to work here as a freshers. The interview process is very complicated, there will be 4-5 rounds for a technical support job. You will be stressed all the day and the rotational shift is even more worst. Afterall it's just a BPO what can you expect. Handle 4 chats (chat, billings, sales tech). 9 hours of work with only 40 minutes which we have to take at once. If the break exceeds by just 2-3 minutes, TM will start questioning you. I short very hectic work culture....Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Technical Support Engineer in Mysuru / Mysore

Full Time

·

Technical Support Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Promotions/Appraisal

4.0

Skill Development

5.0

Company Culture

3.0

Work Satisfaction

3.0

Salary & Benefits

3.0

Job Security

3.0

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posted on 06 Nov 2023

Likes

Job security, support

Dislikes

Work load

Technical Support Engineer in Mangaluru

Full Time

·

IT Support Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 24 May 2024

Likes

Nothing

Dislikes

I was hired for a senior position at Glowtouch, only to be deceived and relegated to a much k role. From HR to the recruiter, operational manager, and senior HR, everyone lied to me. It be evident that their sole intention was to exploit my technical knowledge for a monotonous cha support role. The skills and experience I brought tothe table were completely wasted. The company's culture is dehumanizing; they treat employees like machines with no regard for personal life. My team manager was the worst live encountered in my career, and despite ever. being aware of this, no action was taken. My advice to interns and new joiners: do not waste your career here. They lure you in with false promises and once you join, you're trapped in a mechanical, soul-crushing routine. This isn't just opinion; ask any agent working here. And don't be misled Diya and Glowtouch are the same entity. Avoid Glowtouch if you value your career and personal well-being. The funny part is that the hike was 700 rupees per year 🤣🤣...Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Technical Support Engineer in Mangaluru

Full Time

·

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 02 Aug 2023

Likes

Team and environment, office everything is good

Dislikes

Nothing

Work Details

Work days: Rotational Shift (Flexible Timings)

Graduate Trainee in Mysuru / Mysore

Full Time

·

Non Voice Department

3.0

Overall Rating

3.0

Category Ratings

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Promotions/Appraisal

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Company Culture

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posted on 12 Oct 2023

Likes

Cab facilities and technical trainer was the best part

Dislikes

Shift timing, work pressure on archiving targets , poor management and team lead.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Other Diya Systems Reviews

Senior Support Engineer in Mangaluru

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Overall Rating

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Category Ratings

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Company Culture

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Job Security

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posted on 19 Aug 2024

Likes

Best work ambience

Dislikes

No negative comment to mention.

Work Details

Work policy: For some WFH for some WFO

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

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Company Culture

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posted on 13 Nov 2024

Likes

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posted on 18 Feb 2024

Likes

Everything

Dislikes

Everything is good in a company

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Web Designer in Mangaluru

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posted on 17 Sep 2023

Likes

Place where company is located is nice

Dislikes

nice place when you now people

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Lecturer in Manglaur

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Skill Development

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Work Satisfaction

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Salary & Benefits

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Job Security

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Work-Life Balance

posted on 05 Aug 2023

Likes

Friendly environment and very nearer to my home to travel.

Dislikes

Non discipline

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Administrator 1 in Mangaluru

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Non Voice Department

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posted on 24 Apr 2023

Likes

Good Team.

Dislikes

Hike and salary

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Graduate Engineer Trainee (Get) in Mangaluru

Full Time

·

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Work-Life Balance

posted on 20 Dec 2022

Likes

Work environment, Trainers/Managers and Cab facility.

Dislikes

Night Shifts, Salary and Less Salary Hikes.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Senior Technical Support Engineer in Mangaluru

Full Time

·

Non Voice Department

3.0

Overall Rating

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Category Ratings

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Promotions/Appraisal

3.0

Skill Development

5.0

Company Culture

3.0

Work Satisfaction

2.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 21 Dec 2023

Likes

People are fun to work with...goo infrastructure

Dislikes

Non salary hikes ..no additional compensation

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posted on 06 Dec 2023

Likes

ntng

Dislikes

rotational shifts and random week offs

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posted on 05 Aug 2022

Likes

Supportive managers, drop facility, improving communication,

Dislikes

no salary hike, not much knowledge you can learn, not much growth, salary is based on attendence not working hours.

Work Details

Work policy: 2 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

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People also ask about Diya Systems's Technical Supports

How is Diya Systems to work for?

Diya Systems is rated 1.6 out of 5, based on 5 reviews by employees on AmbitionBox. Diya Systems is known for Job Security which is rated at the top and given a rating of 3.2. However, Salary & Benefits is rated the lowest at 1.0 and can be improved. To know first hand how it is like to work at Diya Systems read detailed reviews based on various job profiles, departments and locations in the reviews section.

How is the salary at Diya Systems?

According to AmbitionBox ratings, Diya Systems employees rate its salary and benefits as 1.0 out of 5. You can know more about Diya Systems Salaries at AmbitionBox

How is the work culture at Diya Systems?

Work culture is rated 2.3 at Diya Systems by 5 employees. While job security is rated 3.2 and work-life balance is rated 1.6 at Diya Systems. Read detailed reviews by employees of Diya Systems on AmbitionBox.

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Diya Systems Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 5 Diya Systems reviews submitted by Diya Systems employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Diya Systems is the right company for you. 100% of employees rep...Read more

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Diya Systems Reviews >
Diya Systems Technical Support Reviews

Working Days for Diya Systems Technical Support

based on 5 reviews

Rotational Shift

100%

Work Timings for Diya Systems Technical Support

based on 5 reviews

Flexible timing

Strict (6am - 2.30pm)

60%

40%

Shift Timings for Diya Systems Technical Support

based on 5 reviews

Day shift

100%

Business Travel for Diya Systems Technical Support

based on 5 reviews

No travel

75%

Within city

25%

Diya Systems Technical Support Salary

based on 14 salaries

₹1 L/yr - ₹2.5 L/yr

43% less than the average Technical Support Salary in India

View more details

Employee Benefits for Diya Systems Technical Support

Free meal

2 total responses

Office cab/shuttle

1 total response

Health insurance

1 total response

Retirement benefits

0 total responses

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