DigiVersal Consultants Customer Support Executive Reviews
based on 1 review
i
This rating is based on a small number of reviews, so it may not fully
reflect the overall employee experience.
Overall Rating
1.0/5
How AmbitionBox ratings work?
Category Ratings
1.0
Company culture
1.0
Job Security
1.0
Salary & Benefits
1.0
Work-Life balance
1.0
Skill development
1.0
Promotions/Appraisal
1.0
Work Satisfaction
DigiVersal Consultants is rated
1.0 out of 5 stars on
AmbitionBox, based on 1 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
DigiVersal Consultants is rated
1.0 out of 5 stars on
AmbitionBox, based on 1 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Team Lead in
Noida
Full Time
·
Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
1.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 22 Sep 2023
Likes
Nothing to like now. Earlier the company was good when both the directors were involved in the operations. Things changed when they started hiring senior management team who turned this into a call centre. Ultimately feud started between both and now each senior management member is playing their own games.
Dislikes
Advice to the remaining director -Just go backs to your basics. Start listening to frontliners instead of depending on your managers.
Your hope to build this a corporate class company can not be achieved unless you listen to people who actually deal with customers.
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Employer’s Response
Dear Team member,
Thanks for your feedback. It is well received and being worked upon. We are committed to recreate the Magic called Digiversal, and thrive again.
Sales Executive in
Noida
Full Time
·
Sales Support & Operations Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 05 Feb 2024
Likes
Nothing
Dislikes
Manager,
Timings,
no timely salary
no leaves
Employer’s Response
Dear Team member, Thanks for your feedback. It is well received and being worked upon. We are committed to recreate the Magic called Digiversal, and thrive again.
Team Lead in
Noida
Content Writing Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 03 Sep 2021
Likes
Opportunities to develop your skills, supportive managers, timely appraisals, team-building and fun activities & a steady career growth
Dislikes
None
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
Hi Digian,
Thank you for your feedback. We appreciate you taking time to help us better ourselves.
All the best
Other DigiVersal Consultants Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Cro Executive in
Noida
Full Time
·
Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 20 Jun 2024
Likes
Team members share the same pain so bonding is quite good
Dislikes
No job security, nothing to learn, no appraisals, due salaries pending for months, and no respect for the employees.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Research Associate in
Mumbai
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 16 Jun 2023
Likes
Disgust
Dislikes
I along with my whole team are highly disappointed with Digiversal due to their failure to fulfil our salaries, Despite completing all the work on time with the highest rating for customers, they have yet to compensate all Digiversal employees including senior management employees. They have shown no regard for the labour officer, whom they assured that they would resolve the issues and provide our salaries by 15th June 2023. However, they failed to fulfil their promises. Furthermore, the company's director lacks basic courtesy and does not know how to talk respectfully with women and even threatened us that if we will post anything they will take legal action against us....Read More
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Employer’s Response
Dear Ex-Employee of Digiversal,
We acknowledge your disappointment with the situation which was unprecedented and led to a fallout and delay in payment of dues of ex-employees. The is to assure you that the payouts are now prioritised and we are committed to honour our responsibilities towards our dedicated employees. Also, the Director due to which this situation arose and threatened the company and its stakeholders, is out of the system and no more working with us.
We are now rebuilding our team and company culture which is the true version of Digiversal. We appreciate your patience with us and value your contribution towards our development and progress.
SEO Executive in
Noida
Full Time
·
Digital Marketing Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 04 Oct 2024
Likes
Team enviromnent good
Dislikes
Salary issue
Hardworking ke sth politics
Renewed the caarer of employee
No increment
Work Details
Work days: Alternate Saturday off
(Strict Timings)
Work related travel:This is a desk job.
Software Developer in
Noida
Full Time
·
Software Development Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 27 Jun 2024
Likes
Nothing
Dislikes
Don't join this company because you Will not get salary on time. You will get salary once in two months and bad company culture.
Strict time 9:30 to 6:30 and it's desk job.
Don't join
My four months salary is pending and 200 +
Employed FNF pending.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Junior Executive in
Noida
Full Time
·
Digital Marketing Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 09 Dec 2024
Likes
Location
Dislikes
Only delay in salary.
Work Details
Work days: Alternate Saturday off
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Assistant Manager- HR in
Noida
Full Time
·
HR Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 09 Aug 2023
Likes
Location only
Dislikes
They don't money to pay the salary of the employee. Too much disputes are there in labor court. Only mentally harrasment they do the employee. They force the employee to rate the 5star. If you rise a complaint they they will terminate you. If you wants to work at free you can join they you will lose your self-respect. In last 6month 12 Hr employee has left the organisation.
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Employer’s Response
Dear Ex-Employee,
We acknowledge your disappointment and are committed to resolve all the concerns of Ex-employees. We appreciate your patience and support.
Digital Marketing Executive in
New Delhi
Full Time
·
Digital Marketing Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 01 Oct 2024
Likes
Good environment
Opportunity to learn
Dislikes
Late salary
Content Marketing Executive in
Noida
Full Time
·
Content Management (Print / Online / Electronic) Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
2.0
Work-Life Balance
posted on 08 Jul 2024
Likes
When I first joined the company, it was a fantastic place to work. Both the employees and managers were excellent. However, the atmosphere changed drastically when the directors hired a new CEO and HR head. Their leadership disrupted the company's operations, creating a toxic work environment for everyone.
Dislikes
The FNF payout is still pending, even though it has been over a year since I left the company. Officially, the payout was supposed to be completed within 45 days of the last working day, but despite the considerable passage of time, I have yet to receive it. This delay is extremely disappointing.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Social Media Executive in
Noida
Full Time
·
Digital Marketing Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 09 Jul 2024
Likes
As a newcomer I initially gained valuable skills and found the work culture to be positive. However, subsequent changes in the company including the appointment of a new CEO and HR manager, significantly altered the environment. They imposed a dictatorial style of management that stifled creativity and led to a loss of autonomy among the employees. This shift created a toxic environment where following directives replaced utilising individual skills. Ironically, the new HR herself disregarded the company rules while conducting sessions to adhering to company policies . Overall, these changes transformed the company into a totally toxic work environment....Read More
Dislikes
The worst part is I haven’t yet received my FNF which was supposed to be released within 45 days of my resignation. And it has been more than a year i have left the company and my FNF is still pending. This is so frustrating . And not only me, the other employees who left before or after me have also not received their FNFs and as always they do fake promises that every time we try to share your FNFs something happens and blah-blah but yes it has been 1+ year I haven’t received it. And they are mentally harassing us now....Read More
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Research Associate in
Noida
Full Time
·
Management Consulting Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 04 Oct 2023
Likes
Nothing
Dislikes
Salary issues every month
Dictatorship by managers
Worst culture
Work burden
No support from managers
Problems in fnf settlement
Unstable enviornment
No job security
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Employer’s Response
Dear Ex-Employee of Digiversal, We acknowledge your disappointment with the situation which was unprecedented and led to a fallout and delay in payment of dues of ex-employees. The is to assure you that the payouts are now prioritised and we are committed to honour our responsibilities towards our dedicated employees. We are now rebuilding our team and company culture which is the true version of Digiversal. We appreciate your patience with us and value your contribution towards our development and progress.
People also ask about DigiVersal Consultants's Customer Support Executives
How is DigiVersal Consultants to work for?
DigiVersal Consultants is rated 1.0 out of 5, based on 1 reviews by employees on AmbitionBox.
DigiVersal Consultants is known for Company culture which is rated at the top and given a rating of 1.0. However, Company culture is rated the lowest at 1.0 and can be improved. To know first hand how it is like to work at DigiVersal Consultants read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at DigiVersal Consultants?
According to AmbitionBox ratings, DigiVersal Consultants employees rate its salary and benefits as 1.0 out of 5. You can know more about DigiVersal Consultants Salaries at AmbitionBox
How is the work culture at DigiVersal Consultants?
Work culture is rated 1.0 at DigiVersal Consultants by 1 employees. While job security is rated 1.0 and work-life balance is rated 1.0 at DigiVersal Consultants. Read detailed reviews by employees of DigiVersal Consultants on AmbitionBox.