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Filter reviews by Dell Customer Support Associate Reviews
1 review found
Customer Support Associate in Bangalore / Bengaluru
Outsourcing Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work culture
- Salary - Good
- Skill development - Good
- Job security - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
Dislikes
Timings
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
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Senior Associate in Hyderabad / Secunderabad
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Best place to work
- Salary - Good
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Good
- Work-life balance - Excellent
Dislikes
The company all benefits are for the employees who. Are on payroll not only the employees are allowed to participate in every event not the one who hired for contract basis
- Job security - Poor
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Analyst in Hyderabad / Secunderabad
Full Time
Procurement & Purchase Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Overall Rating
Analyst in Hyderabad / Secunderabad
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
One of the best MNC
- Salary - Good
- Skill development - Excellent
- Job security - Good
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Non
Technical Support Engineer in Hyderabad / Secunderabad
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The kind of work culture and team support
- Salary - Good
- Skill development - Good
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing in specific
Analyst in New Delhi
Full Time
Finance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work life balance, Salary benefits
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Not Applicable
Senior Associate in Hyderabad / Secunderabad
Full Time
Finance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Company policy and environment
- Salary - Excellent
- Skill development - Good
- Job security - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Good
Dislikes
None
Technical Support Engineer in Gurgaon / Gurugram
Full Time
IT Infrastructure Services Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
MNC
Dislikes
Workife balance Skill development or learning is just a formality Appraisal/promotion
- Salary - Poor
- Skill development - Bad
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Poor
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Technical Support Engineer in Bangalore / Bengaluru
Full Time
Business Intelligence & Analytics Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Office building structure , employe safety specially for women employes and work culture
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing as dislike but WFR is even hit here at Dell and little disappointed on this part
Technical Support Engineer in Bangalore / Bengaluru
Full Time
Hardware Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Job security and brand value
- Skill development - Good
- Job security - Excellent
- Work satisfaction - Excellent
Dislikes
NA
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Analyst in Hyderabad / Secunderabad
Full Time
Business Process Quality Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good hob security
- Job security - Good
- Company culture - Good
Dislikes
No promotion
- Salary - Poor
Other Dell Reviews
Senior Advisor in Bangalore / Bengaluru
Full Time
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Dell as a Company is Good !!
- Salary - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Its local India management- Team members should be careful with their local management team who after all have Indian mentality, who will slowly push you down by not assigning much of the work, projects etc. & then after a year or so they will project you as non-performer which becomes easy for them to throw you out under WFR! On the other hand, those team members who are their pets & they being loyal to masters will somehow be retained, promoted even though they are incapable of positions they hold. Above is my experience with Indian management team over 12 years with Dell !! I have kept it as generic as possible....Read More
- Job security - Poor
Software Engineer2 in Bangalore / Bengaluru
Full Time
Quality Assurance and Testing Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I like that I have a job, Benifits are okay
Dislikes
Doesn't matter how much you work no promotion/Appraisals. I know people waiting for promotion more than 6 years. They change the working model as they please. Change you career path if they want position to be filled. If you stay long in the company looking for a new job will be a nightmare because you'll lose confidence in your own knowledge. STAY AWAY
- Salary - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Principal Software Engineer in Bangalore / Bengaluru
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Top leader like Michel dell and Jeff clark real leaders, But we are working some directors they are all not yet all good, no visionary just they want some position they created team with supporting one api or something like this.
- Company culture - Good
Dislikes
Micromanagemnt. Depends on your team and leader.
- Skill development - Poor
- Promotions - Poor
- Work satisfaction - Poor
Principal Software Engineer in Pune
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Company culture is good. Policies are good such as employee benefits, leaves.
- Company culture - Good
- Work-life balance - Good
Dislikes
Job security: Dell recently layed off more than 12000 employees and may cut down more head count so it's job security is a major issue. Salary: Salary is little below market standards. Appraisal/promotion : Once you reach to principal engineer position, promotion seems like an alien concept because 1 in around 30-40 principal engineer gets promoted to Sr principal level that too after ATLEAST after 10-12 years working as a principal engineer. Skill development/Learning : NO Scope whatsoever for new learning. Most of people who left there jobs recently were due to lack of opportunities to learn new skills and were bored/tired of working on the same things for years. So if you have a hunger to learn new things, Dell is certainly NOT a place for you. Work satisfaction: As mentioned above there is no scope for new skill development and learning, people get sick of working on the same things and in turn are not satisfied with their work....Read More
- Salary - Poor
- Skill development - Bad
- Job security - Bad
- Promotions - Poor
- Work satisfaction - Poor
Technical Lead in Bangalore / Bengaluru
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good work life balance. Work culture is good. Your voice matter.
- Skill development - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Excellent
Dislikes
Manager Specific Promotion. Salary is not competitive from Market. If you are thinking to settle down big NO. No Job Security.
- Job security - Bad
- Promotions - Poor
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Senior Technical Executive in Gurgaon / Gurugram
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Everything Culture Open door policy Salary offered Learning
- Salary - Excellent
- Skill development - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Promotion Politics Internal movement Salary increment Night shifts
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Software Quality Engineer in Bangalore / Bengaluru
Full Time
Quality Assurance and Testing Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Hybrid work Team collaboration
Dislikes
No promotion No growth Ho hike Parental Insurance pay is very high Poor work life balance Bad management especially indian management Forcing to work over weekend
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Poor
- Work-life balance - Bad
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Product Manager in Bangalore / Bengaluru
Full Time
Engineering Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good for those who foot licks upper management
Dislikes
India culture is really sad at Dell tech. Too much of racism , regionalism . They preac over ethics and compliance and force us to do the training every year but the fact is regionalism happens here so openly and HR are like of waste who are agents of upper management. Upper management itself is the main reason of this regionalisms
- Salary - Poor
- Skill development - Poor
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Bad
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Senior Advisor in Hyderabad / Secunderabad
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I worked with one of my dream company… I like flexibility and culture.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Employ raotation policy would be helpful to employees to understand overall domain and grow
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City, Travel Within Country.
Senior Principal Engineer in Bangalore / Bengaluru
Full Time
IT Infrastructure Services Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
There is no moment called no work.
Dislikes
Don’t know who will boss you at what time - Entry level Manager to director. No respect to technical people. It’s up to individuals to work day and night and deliver unrealistic stuff's On top, Laying off even dedicated people
- Promotions - Bad
- Company culture - Poor
- Work-life balance - Poor
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
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