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Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards
Filter reviews by Amazon Customer Support Associate Reviews
Overall Rating
based on 186
reviews
What employees say about Amazon?
Insights from employee reviews on AmbitionBox
Workplace insights
Permanent work from home
76% employees reported
Rotational Shift
73% employees reported
Flexible timing
53% employees reported
No travel
87% employees reported
View more detailed insights
Gender based rating
Rated by Women
64 reviews
Rated by Men
115 reviews
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in Amazon Customer Support Associate Reviews
186 reviews found
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optimisticvegabond
works at
Carelon Global Solutions
Salary Negotiation
Hi All, I am pretty much confused I need your valuable suggestion. I have 2 offers in hand one from Amazon L4 another from pwc Team lead senior associate. Both of them offer the same compensation but variable pay is more on Amazon. Which offer I should choose and go ahead with please suggest. Current CTC 6.0 LPA and offer received details below-
1. Amazon L4 ( IC role) - CTC 11.5 LPA( fixed) + 5 LPA signing bonus+ 40 ESOP
2. PWC - Senior Associate (Team lead) - CTC 14.2 LPA +12% Variables
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asked in
Customer Support Associate interview
Q1. What are the interests of employees in the workplace?
asked in
Customer Support Associate interview
Q2. If the Candidate is comfortable with the shifts
asked in
Customer Support Associate interview
Q5. Disadvantages of the social media?
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People also ask about Amazon's Customer Support Associates
Is Amazon a good place to work for Customer Support Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.3 out of 5 from over 186 employee reviews, it's clear that most customer support associates have a positive experience working at Amazon.
Company culture holds the highest rating at 4.3, while career growth is rated the lowest amongst all factors at 3.5.
Read reviews about
company culture
and
career growth
on AmbitionBox.
Does Amazon pay their Customer Support Associates well?
According to AmbitionBox reviews, Amazon customer support associates rate their salary and benefits at 4.1 out of 5, based on 186 reviews. The rating reflects a high level of satisfaction among employees regarding compensation and benefits, indicating that Amazon is generally seen as a place that values and rewards its workforce fairly. You can know more about Amazon's customer support associates salaries
here
and to read reviews specifically about salary and benefits at Amazon for customer support associates,
click here
.
How is the work culture at Amazon for Customer Support Associates?
Work culture at Amazon for customer support associates is rated 4.3 out of 5 by 186 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Amazon. To read reviews specifically about work culture at Amazon for customer support associates,
click here
.
How is the job security at Amazon for Customer Support Associates?
Based on 186 reviews on AmbitionBox, Amazon's customer support associates rate job security at 3.7 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Amazon. To read reviews about job security at Amazon for customer support associates,
click here
.
Is work from home available to Customer Support Associates at Amazon?
According to AmbitionBox, 76% of Amazon's customer support associates work from home permanently, 4% work from the office, and 20% follow a hybrid model, based on 25 reviews in the last 6 months. This reflects a flexible approach to work arrangements. To read reviews specifically about work-life balance,
click here.
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22%
more
than the average Customer Support Associate Salary in India
View more details
Office cab/shuttle
14 total
responses
Free meal
4 total
responses
Joining bonus
1 total
response
Health insurance
16 total
responses
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