AmbitionBox
Search
Reviews
- Reviews
- Salaries
- Interview Questions
- About Company
- Benefits
- Jobs
- Office Photos
- Community
Add office photos
Engaged Employer
i
This company page is being actively managed by
Amazon Team. If you also belong to the team, you
can get access from
here
Amazon
Compare
Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards
Filter reviews by Amazon Customer Support Associate Reviews
Overall Rating
based on 183
reviews
What employees say about Amazon?
Insights from employee reviews on AmbitionBox
Workplace insights
Permanent work from home
79% employees reported
Rotational Shift
72% employees reported
Flexible timing
53% employees reported
No travel
87% employees reported
View more detailed insights
Gender based rating
Rated by Women
62 reviews
Rated by Men
114 reviews
Jobseekers also viewed
Top Mentions
in Amazon Customer Support Associate Reviews
183 reviews found
Sort by:
Popular
What people are saying about Amazon
View All
an assistant manager
2w
How I landed my first few internships, no sugarcoating, honest truth➡️
Internship hunting was tough.
I applied everywhere. Naukri, Indeed, career pages… and most of the time? SILENCE.
Then, a senior told me about this whatsapp group where you get direct HR contacts from top companies like Microsoft, Google, Amazon, Zomato, Tata etc.
I was doubtful. (HRs ghost most of the time anyway 😬)
But I tried. Cold-mailed. Followed up. And guess what?
STILL NOTHING!
Because the fact is that most of the times such groups and communities are used for marketing and not for actually helping candidates.
So I got back to job portals and kept on applying for another few months, and FINALLY...
Still no response!
Then I finally called my uncle who was working in a big Mnc. Got real responses, real conversations, referrals and eventually, an internship!
So the honest fact about jobs & internships is, NETWOKING is very important!
Got a question about Amazon?
Ask anonymously on communities.
asked in
Customer Support Associate interview
Q1. What are the interests of employees in the workplace?
asked in
Customer Support Associate interview
Q2. If the Candidate is comfortable with the shifts
asked in
Customer Support Associate interview
Q5. Disadvantages of the social media?
You are reading trusted reviews. Keep reading to find out more about
Amazon.
Discover interview dos and don'ts from real experiences
Customer Support Associate Jobs at Amazon
People also ask about Amazon's Customer Support Associates
Is Amazon a good place to work for Customer Support Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.3 out of 5 from over 183 employee reviews, it's clear that most customer support associates have a positive experience working at Amazon.
Company culture holds the highest rating at 4.3, while career growth is rated the lowest amongst all factors at 3.5.
Read reviews about
company culture
and
career growth
on AmbitionBox.
Does Amazon pay their Customer Support Associates well?
According to AmbitionBox reviews, Amazon customer support associates rate their salary and benefits at 4.1 out of 5, based on 183 reviews. The rating reflects a high level of satisfaction among employees regarding compensation and benefits, indicating that Amazon is generally seen as a place that values and rewards its workforce fairly. You can know more about Amazon's customer support associates salaries
here
and to read reviews specifically about salary and benefits at Amazon for customer support associates,
click here
.
How is the work culture at Amazon for Customer Support Associates?
Work culture at Amazon for customer support associates is rated 4.3 out of 5 by 183 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Amazon. To read reviews specifically about work culture at Amazon for customer support associates,
click here
.
How is the job security at Amazon for Customer Support Associates?
Based on 183 reviews on AmbitionBox, Amazon's customer support associates rate job security at 3.8 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Amazon. To read reviews about job security at Amazon for customer support associates,
click here
.
Is work from home available to Customer Support Associates at Amazon?
According to AmbitionBox, 79% of Amazon's customer support associates work from home permanently, 4% work from the office, and 17% follow a hybrid model, based on 23 reviews in the last 6 months. This reflects a flexible approach to work arrangements. To read reviews specifically about work-life balance,
click here.
Tell us how to improve this page.
Amazon Customer Support Associate Reviews by Locations
- Home >
- Reviews >
- Amazon Reviews >
- Amazon Customer Support Associate Reviews
20%
more
than the average Customer Support Associate Salary in India
View more details
Office cab/shuttle
14 total
responses
Free meal
4 total
responses
Joining bonus
1 total
response
Health insurance
16 total
responses
Compare Amazon with
Flipkart
Compare
TCS
Compare
Compare
Netflix
Compare
Rate your company