Amazon Customer Support AssociateHyderabad / Secunderabad Reviews
based on 35 reviews
Updated 16 Oct, 2024
Overall Rating
4.3/5
How AmbitionBox ratings work?
Category Ratings
4.4
Company culture
4.2
Work-Life balance
4.1
Job Security
4.1
Salary & Benefits
4.1
Work Satisfaction
4.0
Skill development
3.6
Promotions/Appraisal
Amazon is rated
4.3 out of 5 stars on
AmbitionBox, based on 35 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Amazon is rated
4.3 out of 5 stars on
AmbitionBox, based on 35 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in Amazon Customer Support Associate Hyderabad / Secunderabad Reviews
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35 reviews found
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Popular
Customer Support Associate in
Hyderabad / Secunderabad
Full Time
·
Customer Success Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 24 Jul 2024
Likes
The most professional organisation.
Dislikes
NA
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Support Associate in
Hyderabad / Secunderabad
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 16 Oct 2024
Likes
I like Amazon polices and it culture.
In Amazon you can see diversity and kindness . Facilities for women and employees are marvelous.
Dislikes
I don't think I dislike anything about Amazon, I really like working on Amazon
Customer Support Associate in
Hyderabad / Secunderabad
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 28 Aug 2023
Likes
I love almost everything about Amazon. Missing my working days at Amazon
Dislikes
.... nothing much
Work Details
Work days: Rotational Shift
(Strict Timings)
Customer Support Associate in
Hyderabad / Secunderabad
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 24 Nov 2021
Likes
Work culture is good
Dislikes
Nothing
Work Details
Work days: Monday to Friday
(Flexible Timings)
Customer Support Associate in
Hyderabad / Secunderabad
Full Time
·
Voice \/ Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 16 Oct 2024
Likes
nothing about this company is worth liking
Dislikes
everything
Customer Support Associate in
Hyderabad / Secunderabad
Construction Engineering Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
1.0
Job Security
5.0
Work-Life Balance
posted on 25 May 2022
Likes
Mostly they are hiring on contract basis
Dislikes
Yes you can give it a try
Work Details
Fantastic
Work days: Rotational Shift
(Flexible Timings)
Customer Support Associate in
Hyderabad / Secunderabad
Contractual
·
IT Support Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 27 Dec 2022
Likes
The benefits and it’s a very peaceful place to work no work pressure
Dislikes
The only thing I don’t like is contractual based.
Work Details
Work days: Rotational Shift
(Strict Timings)
Customer Support Associate in
Hyderabad / Secunderabad
Customer Service Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 14 Aug 2021
Likes
I am requesting you to everyone don't apply job in Amazon because they only work on their requirement basis if there is no requirement they will directly kick out from the organisation if they have requirement they will kept you so do not waste your time in Amazon try for another company's permanent jobs all Amazon employees will bein contract roll they play Feeling with the employees we should be work as a team we should avoid this company and we should kick out this company from India. The HR team of Amazon such a worst kind of team I have ever seen in my entire life. Do not waste your time in this contract role of company search for any small or medium company start work with that company
All the best to all...Read More
Dislikes
They only hire contractor rolls I don't like this and they work on their requirements once it done they will kick out to employee they don't even think what employee situation is why they are kicking out and again taking interviews again and again it is better to make permanent and to employee so they can continue with that employee, I think the HR team do not have any work that's the reason they are kicking out and hiring new people again they are kicking out and hiring new people again and again similar thing they are doing regularly once the employee is learnt everything in the company it is better to continue with that employee we should not hire a new employee....Read More
Work Details
Such a bad experience I had with this company once the requirement is completed they will directly kick out from the organisation such a bad and worst experience we need to kick out this American company from India
Work timings: Flexible Timings
Customer Support Associate in
Hyderabad / Secunderabad
Engineering & Manufacturing Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 26 May 2022
Likes
Everything😁
Dislikes
Nothing 😉
Work Details
Awesome 😎
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Support Associate in
Hyderabad / Secunderabad
Customer Support Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 16 Apr 2022
Likes
Work culture, company policies and security
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Support Associate in
Hyderabad / Secunderabad
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 16 Feb 2022
Likes
Everything is good
Dislikes
Nothing
Customer Support Associate in
Hyderabad / Secunderabad
Customer Support Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
1.0
Job Security
5.0
Work-Life Balance
posted on 19 Nov 2021
Likes
Work culture is the best!
Customer Support Associate in
Hyderabad / Secunderabad
Customer Care Service Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 22 Mar 2021
Likes
All the manager and colleagues were helpful and very supportive.
Work Details
It was a really wonderful journey working with Amazon :)
Work days: Rotational Shift
(Flexible Timings)
Customer Support Associate in
Hyderabad / Secunderabad
People also ask about Amazon, Hyderabad / Secunderabad Customer Support Associates
Is Amazon, Hyderabad / Secunderabad a good place to work for Customer Support Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.3 out of 5 from over 35 employee reviews, it's clear that most customer support associates have a positive experience working at Amazon, Hyderabad / Secunderabad. Company culture holds the highest rating at 4.4, while career growth is rated the lowest amongst all factors at 3.6. Read reviews about company culture and career growth on AmbitionBox.
Does Amazon, Hyderabad / Secunderabad pay their Customer Support Associates well?
According to AmbitionBox reviews, Amazon, Hyderabad / Secunderabad customer support associates rate their salary and benefits at 4.1 out of 5, based on 35 reviews. The rating reflects a high level of satisfaction among employees regarding compensation and benefits, indicating that Amazon, Hyderabad / Secunderabad is generally seen as a place that values and rewards its workforce fairly. You can know more about Amazon, Hyderabad / Secunderabad's customer support associates salaries here and to read reviews specifically about salary and benefits at Amazon, Hyderabad / Secunderabad for customer support associates, click here.
How is the work culture at Amazon, Hyderabad / Secunderabad for Customer Support Associates?
Work culture at Amazon, Hyderabad / Secunderabad for customer support associates is rated 4.4 out of 5 by 35 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Amazon, Hyderabad / Secunderabad. To read reviews specifically about work culture at Amazon, Hyderabad / Secunderabad for customer support associates, click here.
How is the job security at Amazon, Hyderabad / Secunderabad for Customer Support Associates?
Based on 35 reviews on AmbitionBox, Amazon, Hyderabad / Secunderabad's customer support associates rate job security at 4.1 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Amazon, Hyderabad / Secunderabad, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at Amazon, Hyderabad / Secunderabad for customer support associates, click here.
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