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based on 23.9k Reviews

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Amazon Customer Support Associate Hyderabad / Secunderabad Reviews

based on 35 reviews
Updated 16 Oct, 2024

Overall Rating

4.3/5
How AmbitionBox ratings work?

Category Ratings

4.4

Company culture

4.2

Work-Life balance

4.1

Job Security

4.1

Salary & Benefits

4.1

Work Satisfaction

4.0

Skill development

3.6

Promotions/Appraisal

Top Mentions in Amazon Customer Support Associate Hyderabad / Secunderabad Reviews

35 reviews found

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Top Amazon Customer Support Associate Interview Questions

Q1. If the Candidate is comfortable with the shifts
View answer (1)
Q4. Disadvantages of the social media?
View answer (1)
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People also ask about Amazon, Hyderabad / Secunderabad Customer Support Associates

Is Amazon, Hyderabad / Secunderabad a good place to work for Customer Support Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.3 out of 5 from over 35 employee reviews, it's clear that most customer support associates have a positive experience working at Amazon, Hyderabad / Secunderabad. Company culture holds the highest rating at 4.4, while career growth is rated the lowest amongst all factors at 3.6. Read reviews about company culture and career growth on AmbitionBox.
Does Amazon, Hyderabad / Secunderabad pay their Customer Support Associates well?
According to AmbitionBox reviews, Amazon, Hyderabad / Secunderabad customer support associates rate their salary and benefits at 4.1 out of 5, based on 35 reviews. The rating reflects a high level of satisfaction among employees regarding compensation and benefits, indicating that Amazon, Hyderabad / Secunderabad is generally seen as a place that values and rewards its workforce fairly. You can know more about Amazon, Hyderabad / Secunderabad's customer support associates salaries here and to read reviews specifically about salary and benefits at Amazon, Hyderabad / Secunderabad for customer support associates, click here.
How is the work culture at Amazon, Hyderabad / Secunderabad for Customer Support Associates?
Work culture at Amazon, Hyderabad / Secunderabad for customer support associates is rated 4.4 out of 5 by 35 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Amazon, Hyderabad / Secunderabad. To read reviews specifically about work culture at Amazon, Hyderabad / Secunderabad for customer support associates, click here.
How is the job security at Amazon, Hyderabad / Secunderabad for Customer Support Associates?
Based on 35 reviews on AmbitionBox, Amazon, Hyderabad / Secunderabad's customer support associates rate job security at 4.1 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Amazon, Hyderabad / Secunderabad, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at Amazon, Hyderabad / Secunderabad for customer support associates, click here.

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Gender Based Ratings for Amazon Customer Support Associate Hyderabad / Secunderabad

based on 34 reviews
4.8
Rated by 15 Women

Rated 4.8 for Company Culture and 4.8 for Work-Life Balance

women
4.0
Rated by 19 Men

Rated 4.1 for Company Culture and 3.9 for Job Security

men

Working Days for Amazon Customer Support Associate Hyderabad / Secunderabad

based on 35 reviews
Rotational Shift
84%
Monday to Friday
8%
Monday to Saturday
4%
Other
4%

Work Timings for Amazon Customer Support Associate Hyderabad / Secunderabad

based on 35 reviews
Flexible timing
Strict (9pm - 6am)
Strict (10pm - 7am)
65%
17%
9%
9% employees reported other strict timings

Shift Timings for Amazon Customer Support Associate Hyderabad / Secunderabad

based on 35 reviews
Night shift
Day shift
75%
25%

Business Travel for Amazon Customer Support Associate Hyderabad / Secunderabad

based on 35 reviews
No travel
72%
Within city
22%
Within country
6%
28% more than the average Customer Support Associate Salary in India
View more details
cab
Office cab/shuttle
6 total responses
freemeal
Free meal
3 total responses
healthInsurance
Health insurance
5 total responses
childCareBenefits
Child care facility
2 total responses
+3 more benefits
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