DataTracks Senior Customer Support Executive Reviews
Updated 1 Oct, 2024
Overall Rating
2.0/5
based on 1
review
Rating distribution
Category Ratings
5.0
Job security
2.0
Salary
2.0
Promotions
1.0
Company culture
1.0
Work-life balance
1.0
Skill development
1.0
Work satisfaction
DataTracks is rated
2.0 out of 5 stars on
AmbitionBox, based on 1 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
...
Read more
DataTracks is rated
2.0 out of 5 stars on
AmbitionBox, based on 1 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Analyst in
Chennai
Full Time
·
Finance Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
2.0
Skill development
5.0
Job security
4.0
Promotions
3.0
Work satisfaction
5.0
Company culture
3.0
Work-life balance
posted on 28 May 2024
Likes
I'm excited about the company's mission and values. I'm eager to be a part of a team that is making a positive impact and creating meaningful change.
Salary - Good
Job security - Excellent
Promotions - Good
Company culture - Excellent
Dislikes
They frequently change employees team monthly once ,so that the employees couldn't get growth at any of the teams.
Skill development - Poor
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Analyst in
Chennai
Full Time
·
Xbrl Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
5.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 17 Mar 2024
Likes
Job security but depends on the team.
Job security - Excellent
Dislikes
Financial professional qualified, wont have any growth here
Salary is too low for analyst, they won't pay allowance for first peak.
Manager are very poor in managing the resources, They manage like school teacher. if you change your sitting they will question you like teacher.
cafeteria is not maintained well , you can see many cockroach's in your coffee cups
Work pressure is too high in peak time 12 hrs shift.
Work culture is very poor.
No cab for male...Read More
Salary - Bad
Skill development - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Senior Associate in
Chennai
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 21 Jan 2025
Likes
Management
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Analyst in
Chennai
Full Time
·
Operations Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
3.0
Skill development
4.0
Job security
3.0
Promotions
2.0
Work satisfaction
1.0
Company culture
3.0
Work-life balance
posted on 11 Jul 2024
Likes
Average company
Job security - Good
Dislikes
No work life Balance
Work satisfaction - Poor
Company culture - Bad
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Team Lead in
Chennai
Full Time
·
Service Delivery Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
4.0
Skill development
5.0
Job security
3.0
Promotions
4.0
Work satisfaction
5.0
Company culture
4.0
Work-life balance
posted on 18 Dec 2023
Likes
Company culture
Skill development - Good
Job security - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good
Dislikes
Insurances and hike
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Team Lead in
Chennai
Full Time
·
Service Delivery Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
3.0
Skill development
3.0
Job security
3.0
Promotions
3.0
Work satisfaction
2.0
Company culture
3.0
Work-life balance
posted on 18 Oct 2023
Likes
DataTracks will give you a friendly environment with compared to any other company.
Dislikes
Nothing
Company culture - Poor
Work Details
Work timings: Flexible Timings
Work related travel:This is a desk job.
Senior Associate in
Chennai
Full Time
·
Operations Support Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
2.0
Skill development
1.0
Job security
2.0
Promotions
2.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 10 Jul 2022
Likes
Yearly 10 days leave.
Company culture - Good
Work-life balance - Good
Dislikes
work pressure
Skill development - Poor
Job security - Bad
Promotions - Poor
Work satisfaction - Poor
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Process Associate in
Chennai
Full Time
·
Finance Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
4.0
Skill development
3.0
Job security
4.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 13 Dec 2023
Likes
Work culture is good. And festival celebration and every fun Friday celebration is cool.
Skill development - Good
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Salary, promotion and appraisal part is very bad. And shift basis for women is very difficult to do and spoiling the health issues.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Analyst in
Thiruvanminiur
Full Time
·
Analyst Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
3.0
Skill development
4.0
Job security
3.0
Promotions
4.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 15 Sep 2022
Likes
Work life balance, awesome team mates
Salary - Good
Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good
Dislikes
Nothing I feel dislike about working at datatracks
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Senior Analyst (working remotely)
Finance Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
3.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 02 Nov 2022
Likes
Very good quality output and good environment
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
No promotion
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Other DataTracks Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
PMO Executive in
Chennai
Full Time
·
Operations / Strategy Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
4.0
Skill development
3.0
Job security
3.0
Promotions
4.0
Work satisfaction
4.0
Company culture
5.0
Work-life balance
posted on 24 May 2024
Likes
Opportunities for continuous learning. Work-life Balance. Strong company values and commitment to diversity and inclusion. Opportunity to make a real impact.
Salary - Good
Skill development - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent
Dislikes
Recognition and Rewards. Collaborations and supportive team environment.
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Document Production Associate in
Chennai
Full Time
·
Customer Success Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Salary
2.0
Skill development
5.0
Job security
2.0
Promotions
2.0
Work satisfaction
4.0
Company culture
3.0
Work-life balance
posted on 27 Nov 2024
Likes
Nothing specification, only atmosphere is good. And
Job security - Excellent
Company culture - Good
Dislikes
Promotion and salary it's not worth for hardworking employees. Not worth for women employee there is no lady mentor are there only male members are mentors and Promotion are given
Salary - Poor
Skill development - Poor
Promotions - Poor
Work satisfaction - Poor
Work Details
Work policy:
3 days/week from office
Work timings: Flexible Timings
Work related travel:This is a desk job.
Assistant Manager in
Chennai
Full Time
·
Enterprise & B2B Sales Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Salary
1.0
Skill development
4.0
Job security
2.0
Promotions
3.0
Work satisfaction
2.0
Company culture
4.0
Work-life balance
posted on 01 Jan 2025
Likes
Stable and secure job but less learning
Job security - Good
Work-life balance - Good
Dislikes
Pay is very less and growth opportunity are also less
Salary - Poor
Skill development - Bad
Promotions - Poor
Company culture - Poor
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Scrum Master Consultant in
Chennai
Full Time
·
Product Management - Technology Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
2.0
Skill development
4.0
Job security
2.0
Promotions
3.0
Work satisfaction
3.0
Company culture
5.0
Work-life balance
posted on 23 Dec 2024
Likes
Friendly nature
Job security
Emotional attachment
Job security - Good
Work-life balance - Excellent
Dislikes
Employee benefits
Boss Management
No Development
Skill development - Poor
Promotions - Poor
Accountant 1 in
Chennai
Full Time
·
Content Management (Print / Online / Electronic) Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
3.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
3.0
Work-life balance
posted on 18 Jan 2025
Likes
Nothing to say.
Dislikes
Worst management ever.
Salary - Bad
Skill development - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work Details
Work days: Rotational Shift
(Flexible Timings)
Marketing Research Executive in
Chennai
Full Time
·
DBA / Data warehousing Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
3.0
Skill development
3.0
Job security
3.0
Promotions
4.0
Work satisfaction
3.0
Company culture
3.0
Work-life balance
posted on 25 Jan 2025
Likes
Work satisfaction - Good
Work Details
Work days: Monday to Friday
(Strict Timings)
Senior Software Developer in
Chennai
Full Time
·
Software Development Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
3.0
Skill development
5.0
Job security
3.0
Promotions
4.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 23 Jan 2025
Likes
Freely work without work pressure.
Job security - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Salary growth
Financial Analyst in
Chennai
Full Time
·
Finance Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Salary
4.0
Skill development
5.0
Job security
3.0
Promotions
4.0
Work satisfaction
5.0
Company culture
4.0
Work-life balance
posted on 15 Feb 2024
Likes
Good company culture and skill development.
Skill development - Good
Job security - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good
Dislikes
Low salary
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Assistant Manager in
Chennai
Full Time
·
Accounting & Taxation Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Salary
2.0
Skill development
3.0
Job security
2.0
Promotions
2.0
Work satisfaction
2.0
Company culture
3.0
Work-life balance
posted on 05 Aug 2023
Likes
It’s a nice company to work where they provide few additional allowances apart from salary.
Dislikes
There was no career development oriented programs. No programs created to enhance the employees skills. Also, the biggest concern is pay band. They provide very less compensation to the employees up to managerial levels.
People also ask about DataTracks's Senior Customer Support Executives
How is DataTracks to work for?
DataTracks is rated 2.0 out of 5, based on 1 reviews by employees on AmbitionBox.
DataTracks is known for Job security which is rated at the top and given a rating of 5.0. However, Company culture is rated the lowest at 1.0 and can be improved. To know first hand how it is like to work at DataTracks read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at DataTracks?
According to AmbitionBox ratings, DataTracks employees rate its salary and benefits as 2.0 out of 5. You can know more about DataTracks Salaries at AmbitionBox
How is the work culture at DataTracks?
Work culture is rated 1.0 at DataTracks by 1 employees. While job security is rated 5.0 and work-life balance is rated 1.0 at DataTracks. Read detailed reviews by employees of DataTracks on AmbitionBox.