DataTracks Interview Questions, Process, and Tips

They will ask Journal, trail balance

Q1. Self introduction
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Q2. Depreciation, golden rules
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Q1. Tell me about your experience
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I have over 5 years of experience in customer support roles, including handling escalated issues and managing a team.
• Managed a team of customer support representatives to ensure timely and effective resolution of customer issues

• Handled escalated customer complaints and worked to find satisfactory resolutions

• Implemented new customer support processes to improve efficiency and customer satisfaction

• Trained new team member...read more
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Q2. What about the role that you have understood
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The role of a Senior Customer Support Executive involves providing high-level customer service and resolving complex issues.
• Managing a team of customer support representatives

• Handling escalated customer complaints and issues

• Developing and implementing customer service policies and procedures

• Analyzing customer feedback to improve service quality
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Q3. Chief officer asked something related to global timings(est, ist, etc) and name of currencies
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Q1. Explain about cash flow
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Cash flow refers to the movement of money in and out of a business, showing how much cash is generated and spent over a specific period of time.
• Cash flow is crucial for assessing a company's financial health and ability to meet its obligations.

• There are three main types of cash flow: operating, investing, and financing.

• Positive cash flow indicates that a company is generating more cash than it is spending, while negati...read more
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Q2. What is accrued income
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Accrued income is revenue that has been earned but not yet received.
• Accrued income is recorded on the income statement as revenue even though the cash has not been received yet.

• It is typically seen in situations where services have been provided or goods have been delivered, but payment has not been made by the customer.

• Accrued income is an asset on the balance sheet until the cash is received.

• Examples include interest...read more
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Q1. Trail balance balance sheet
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Q2. Financial statements
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Q1. This Is first Round, In this round they asked me Questions on my experience and Project information then asked questions 1. Explain MVC architecture 2. Registration Form Flow step by step 3. session mana...read more
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Q2. Registration form Flow example of MVC
Ans. 
Registration form flow in MVC involves creating a view for the form, handling user input in the controller, and storing data in the model.
• Create a view for the registration form using HTML and Razor syntax

• Handle user input in the controller using HttpPost attribute and model binding

• Validate user input using data annotations and ModelState

• Store data in the model using Entity Framework or other data access technology
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Q3. Session management Techniciques
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Q1. This is a Virtual interview via Zoom call. Interviewer completely focused On c# programming Skills and SQL queries. 1. Given a string of countries seperated by coma Write program to convert that string int...read more
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Q2. HR is the worst she don't even have 2 years Experience and she is showing Attitude to a Developer who has more experience than her. If your Expected CTC is High and if by chance they got a candidate lower...read more
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