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I applied via Naukri.com and was interviewed in Jul 2024. There was 1 interview round.
I have over 5 years of experience in customer support roles, including handling escalated issues and managing a team.
Managed a team of customer support representatives to ensure timely and effective resolution of customer issues
Handled escalated customer complaints and worked to find satisfactory resolutions
Implemented new customer support processes to improve efficiency and customer satisfaction
Trained new team member...
The role of a Senior Customer Support Executive involves providing high-level customer service and resolving complex issues.
Managing a team of customer support representatives
Handling escalated customer complaints and issues
Developing and implementing customer service policies and procedures
Analyzing customer feedback to improve service quality
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I applied via Recruitment Consultant and was interviewed before Mar 2017. There were 5 interview rounds.
I applied via Shine and was interviewed in Dec 2017. There was 1 interview round.
I am a results-driven sales professional with 5+ years of experience in exceeding sales targets and building strong client relationships.
Experienced in B2B sales and account management
Proven track record of meeting and exceeding sales targets
Strong communication and negotiation skills
Ability to build and maintain strong client relationships
Proficient in CRM software and sales analytics
Customer service refers to the assistance and support provided to customers before, during, and after a purchase.
Customer service involves addressing customer inquiries, concerns, and complaints.
It includes providing information about products or services, helping customers make purchasing decisions, and resolving issues.
Customer service can be provided through various channels such as phone, email, live chat, or in-pe...
To sell our product, we need to understand the customer's needs and show them how our product can solve their problems.
Research and understand the target market
Identify the customer's pain points and needs
Highlight the unique features and benefits of our product
Provide excellent customer service and follow-up
Offer promotions or discounts to incentivize purchase
Use persuasive language and storytelling to create an emoti...
I applied via Walk-in and was interviewed before Apr 2020. There were 5 interview rounds.
I applied via Walk-in and was interviewed before Jun 2020. There were 5 interview rounds.
I applied via Recruitment Consulltant and was interviewed before Jul 2021. There was 1 interview round.
I applied via Walk-in and was interviewed before Feb 2020. There were 3 interview rounds.
I applied via Walk-in and was interviewed before Jan 2020. There was 1 interview round.
I applied via Company Website and was interviewed before Apr 2020. There were 5 interview rounds.
I applied via Naukri.com and was interviewed before Apr 2020. There were 3 interview rounds.
based on 1 interview
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Rating in categories
Financial Analyst
136
salaries
| ₹0 L/yr - ₹0 L/yr |
Reviewer
64
salaries
| ₹0 L/yr - ₹0 L/yr |
Financial Reviewer
52
salaries
| ₹0 L/yr - ₹0 L/yr |
Analyst
43
salaries
| ₹0 L/yr - ₹0 L/yr |
Senior Associate
42
salaries
| ₹0 L/yr - ₹0 L/yr |
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