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I applied via Naukri.com and was interviewed in Jul 2024. There was 1 interview round.
I have over 5 years of experience in customer support roles, including handling escalated issues and managing a team.
Managed a team of customer support representatives to ensure timely and effective resolution of customer issues
Handled escalated customer complaints and worked to find satisfactory resolutions
Implemented new customer support processes to improve efficiency and customer satisfaction
Trained new team member...
The role of a Senior Customer Support Executive involves providing high-level customer service and resolving complex issues.
Managing a team of customer support representatives
Handling escalated customer complaints and issues
Developing and implementing customer service policies and procedures
Analyzing customer feedback to improve service quality
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I applied via Walk-in and was interviewed before Apr 2020. There were 5 interview rounds.
I applied via Naukri.com and was interviewed before Nov 2020. There were 3 interview rounds.
I applied via Walk-in and was interviewed before May 2019. There were 5 interview rounds.
I applied via Walk-in and was interviewed before Jun 2020. There were 5 interview rounds.
I applied via Recruitment Consulltant and was interviewed before Jul 2021. There was 1 interview round.
I applied via LinkedIn and was interviewed before Sep 2021. There were 2 interview rounds.
I applied via Walk-in and was interviewed before Feb 2020. There were 3 interview rounds.
I applied via Walk-in and was interviewed before Jan 2020. There was 1 interview round.
based on 1 interview
Interview experience
based on 1 review
Rating in categories
Financial Analyst
136
salaries
| ₹0 L/yr - ₹0 L/yr |
Reviewer
64
salaries
| ₹0 L/yr - ₹0 L/yr |
Financial Reviewer
52
salaries
| ₹0 L/yr - ₹0 L/yr |
Analyst
43
salaries
| ₹0 L/yr - ₹0 L/yr |
Senior Associate
42
salaries
| ₹0 L/yr - ₹0 L/yr |
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