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DataTracks Senior Customer Support Executive Interview Questions and Answers
DataTracks Senior Customer Support Executive Interview Experiences
1 interview found
Anonymous
Selected
I applied via Naukri.com and was interviewed in Jul 2024. There was 1 interview round.
(3 Questions)
- Q1. Tell me about your experience
- Ans.
I have over 5 years of experience in customer support roles, including handling escalated issues and managing a team.
Managed a team of customer support representatives to ensure timely and effective resolution of customer issues
Handled escalated customer complaints and worked to find satisfactory resolutions
Implemented new customer support processes to improve efficiency and customer satisfaction
Trained new team member...
- Q2. What about the role that you have understood
- Ans.
The role of a Senior Customer Support Executive involves providing high-level customer service and resolving complex issues.
Managing a team of customer support representatives
Handling escalated customer complaints and issues
Developing and implementing customer service policies and procedures
Analyzing customer feedback to improve service quality
- Q3. Chief officer asked something related to global timings(est, ist, etc) and name of currencies
Interview Preparation Tips
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I applied via Company Website and was interviewed in Oct 2019. There were 3 interview rounds.
Interview Questionnaire
1 Question
- Q1. Hypothetical Questions - What if the company decides to demote all senior associate s to associate? What will be your reaction??
Interview Preparation Tips
He should not have taken my interview as it was conflict of Interest. 99% of questions was asked by this guy and the other lady in VC only asked 1 general question.
I reported conflict of interest issue to the hiring HR but no action was taken not any reply toy email came.
Interview Questionnaire
1 Question
- Q1. Good communication skills
I applied via Other and was interviewed before Feb 2020. There was 1 interview round.
Interview Questionnaire
2 Questions
- Q1. What about your experience with previous company
- Q2. I said very good but salary is not satisfied with work
Interview Preparation Tips
Interview Questionnaire
2 Questions
- Q1. Questions on Kubernetes, AWS, Spring batch, Java threads and Apace Kafka
- Q2. Questions on Executor service and Reentrant Lock in Java
Selected
I applied via Recruitment Consulltant and was interviewed before Nov 2022. There were 2 interview rounds.
(4 Questions)
- Q1. About your self
- Q2. My previous company about
- Q3. My qualifications
- Q4. Expected sellery
(2 Questions)
- Q1. Tell me about your aim
- Q2. My aim is to get a higher position in your company
Selected
I appeared for an interview in Aug 2024.
(2 Questions)
- Q1. Brief yourself Why want you join Bajaj
- Ans.
Experienced sales executive with a proven track record in achieving targets and building strong client relationships.
I am passionate about sales and have a successful track record in meeting and exceeding targets.
I have strong communication and negotiation skills, which are essential for a sales executive role.
I am excited about the opportunity to work for Bajaj, a reputable company known for its innovative products an...
- Q2. What are you knowing about your job role
- Ans.
Sales Executive is responsible for selling products or services to customers, building relationships, and achieving sales targets.
Developing and implementing sales strategies to attract new customers
Maintaining relationships with existing customers to ensure repeat business
Meeting or exceeding sales targets set by the company
Providing excellent customer service and resolving any issues or complaints
Keeping up to date w...
Interview Preparation Tips
Interview Questionnaire
3 Questions
- Q1. Why would you like to join bajaj finance?
- Ans. For Carrior growth or better opportunity.
- Q2. Are you ready to relocate anywhere?
- Q3. Of course.
Interview Questionnaire
1 Question
- Q1. Tell me about your self
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DataTracks Senior Customer Support Executive Interview Process
based on 1 interview
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DataTracks Senior Customer Support Executive Reviews and Ratings
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