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based on 129 Reviews

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Reviews
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DataTracks Customer Success, Service & Operations Department Reviews

Updated 21 Jan, 2025

Overall Rating

3.3/5

based on 17 reviews

Rating distribution

5

4 (23.5%)

4

6 (35.3%)

3

2 (11.8%)

2

3 (17.6%)

1

2 (11.8%)

Category Ratings

3.8

Job security

3.1

Company culture

2.8

Work-life balance

2.7

Salary

2.7

Skill development

2.5

Promotions

2.4

Work satisfaction

What employees say about DataTracks?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

78% employees reported

Flexible timing

50% employees reported

No travel

70% employees reported

View more detailed insights

Gender based rating

2.8

Rated by Women

4 reviews

3.4

Rated by Men

12 reviews

DataTracks is rated 3.3 out of 5 stars on AmbitionBox, based on 17 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with ... Read more

DataTracks is rated 3.3 out of 5 stars on AmbitionBox, based on 17 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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Explore Reviews by Department

Customer Success, Service & Operations

3.3

• 17 Reviews

Finance & Accounting

3.5

• 40 Reviews

Engineering - Software & QA

3.3

• 11 Reviews

Sales & Business Development

2.8

• 7 Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

17 reviews found

Sort by: Popular

Document Production Associate in Chennai

Full Time

·

Customer Success Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

2.0

Skill development

5.0

Job security

2.0

Promotions

2.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 27 Nov 2024

Likes

Nothing specification, only atmosphere is good. And

Job security - Excellent
Company culture - Good

Dislikes

Promotion and salary it's not worth for hardworking employees. Not worth for women employee there is no lady mentor are there only male members are mentors and Promotion are given

Salary - Poor
Skill development - Poor
Promotions - Poor
Work satisfaction - Poor

Work Details

Work policy: 3 days/week from office

Work timings: Flexible Timings

Work related travel: This is a desk job.

Senior Customer Support Executive in Chennai

Full Time

·

Operations Support Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

1.0

Skill development

5.0

Job security

2.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 01 Oct 2024

Likes

Nothing

Job security - Excellent

Dislikes

Shift timing Coordination between the team Dirty politics happening in Edgar US team Never ever recognise your hardwork

Salary - Poor
Skill development - Bad
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Senior Associate in Chennai

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 21 Jan 2025

Likes

Management

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Top DataTracks Interview Questions

asked in Financial Analyst interview

Q1. What is accrued income

View answer (1)

asked in DOT NET Developer interview

Q2. Registration form Flow example of MVC

View answer (1)

Senior Financial Analyst in Chennai

Full Time

·

Service Delivery Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

3.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

3.0

Company culture

1.0

Work-life balance

posted on 20 Dec 2024

Likes

Nothing in the co

Dislikes

All the things

Salary - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Work-life balance - Bad

Analyst in Chennai

Full Time

·

Operations Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

4.0

Job security

3.0

Promotions

2.0

Work satisfaction

1.0

Company culture

3.0

Work-life balance

posted on 11 Jul 2024

Likes

Average company

Job security - Good

Dislikes

No work life Balance

Work satisfaction - Poor
Company culture - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Financial Reviewer in Chennai

Full Time

·

Service Delivery Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

3.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 21 Aug 2023

Likes

It's very help to fresher to build career.

Salary - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Salary.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Team Lead in Chennai

Full Time

·

Service Delivery Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

5.0

Job security

3.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 18 Dec 2023

Likes

Company culture

Skill development - Good
Job security - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Insurances and hike

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about DataTracks.

Reviewer in Chennai

Full Time

·

Service Delivery Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

1.0

Skill development

3.0

Job security

1.0

Promotions

1.0

Work satisfaction

2.0

Company culture

3.0

Work-life balance

posted on 10 May 2023

Likes

Flexible working time

Dislikes

Management is not good, seniors are left acknowledged.

Salary - Poor
Skill development - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Poor

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

Senior Compositor in Chennai

Full Time

·

Operations Support Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 29 Dec 2022

Likes

I am not satisfy this organization

Dislikes

I am not satisfied this organization.

Salary - Poor
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Senior Associate in Chennai

Full Time

·

Operations Support Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

2.0

Skill development

1.0

Job security

2.0

Promotions

2.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 10 Jul 2022

Likes

Yearly 10 days leave.

Company culture - Good
Work-life balance - Good

Dislikes

work pressure

Skill development - Poor
Job security - Bad
Promotions - Poor
Work satisfaction - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Associate (working remotely)

Operations Support Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

2.0

Skill development

3.0

Job security

1.0

Promotions

2.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 26 May 2022

Likes

good for work from home

Dislikes

you not get promotion or increment by years even you got skill and good working. and this company works also not help to your career

Salary - Poor
Skill development - Poor
Promotions - Bad
Work satisfaction - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Non Voice Customer Care Executive in Bangalore / Bengaluru

Part Time

·

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 25 Oct 2023

Likes

Its really a career builder

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Timings

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Senior Associate in Chennai

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 03 Mar 2020

Likes

Colleagues are awesome

Dislikes

Nil

Work Details

Improved Technical Skill

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Computer Operator in Chennai

Voice / Blended Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

2.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 24 Dec 2018

Likes

Nothing good

Dislikes

Everything worst it's not an better work environment people.

Salary - Bad
Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

It's a worst behavioral people environment

Work days: Rotational Shift (Strict Timings)

Senior Associate in Chennai

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 30 Apr 2019

Likes

Good environment, fell great

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Work timings: Flexible Timings

Associate in Chennai

Full Time

·

Service Delivery Department

5.0

posted on 17 Mar 2024

Overall Rating

Team Lead in Chennai

Full Time

·

Operations Department

5.0

posted on 15 Dec 2023

Overall Rating

Top trending discussions

View All

I'm getting a good offer after joining a company. It's been 10 days only . Can i leave it?

I recently joined a new company, and within 10 days, I received a more attractive offer from another company. Can I resign without serving the notice period? Would declining any salary and relieving letter (Experience Letter) it easier for the company to agree to my departure?

Got a question about DataTracks?

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Jobs at DataTracks

Software Developers

Chennai

2-3 Yrs

Not Disclosed

More about working at DataTracks

HQ - Singapore, Singapore
Financial Services
201-500 Employees (India)
Public

Tell us how to improve this page.

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 17 DataTracks reviews submitted by DataTracks employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if DataTracks is the right company for you. 78% of employees reported ...the working days at DataTracks as Rotational Shift. 50% employees reported the work timings at DataTracks as Flexible timing. Read more

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DataTracks Customer Success, Service & Operations Department Reviews Reviews

DataTracks Salaries in Customer Success, Service & Operations Department in India

Senior Associate 17 salaries	₹2 L/yr - ₹4 L/yr
Associate 11 salaries	₹1.6 L/yr - ₹2.1 L/yr
Assistant Manager 8 salaries	₹6.5 L/yr - ₹10 L/yr
Team Lead 4 salaries	₹4.2 L/yr - ₹4.8 L/yr
Document Production Associate 4 salaries	₹2.2 L/yr - ₹2.5 L/yr

Explore more salaries

Employee Benefits at DataTracks Customer Success, Service & Operations Department

Office cab/shuttle

1 total response

Retirement benefits

0 total responses

Stock options

0 total responses

Annual health checkup

0 total responses

View All

Compare DataTracks with

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3.7

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3.7

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3.6

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3.5

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