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Filter reviews by Cybage Senior Product Support Engineer Reviews
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What employees say about Cybage?
Insights from employee reviews on AmbitionBox
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5 reviews found
Senior Product Support Engineer in Pune
Full Time
SCM & Logistics Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
If you got good manager then you will enjoy working in Cybage.
- Salary - Good
- Skill development - Excellent
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Good
Dislikes
Manager centric company, HR don't understand employee issues it's all about what your manager is think about you and they will labelled your image based on that. Other then this all are good.
Work Details
Work policy: 3 days/week from office
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Senior Product Support Engineer in Pune
Full Time
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Job security
- Job security - Good
Dislikes
Compny is good but micromanagmet
- Skill development - Poor
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Poor
- Work-life balance - Bad
Senior Product Support Engineer in Pune
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work life balance Work culture Job security
- Salary - Good
- Skill development - Excellent
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
PWFH
Work Details
At best level
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Senior Product Support Engineer in Pune
Full Time
IT Network Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Environment
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Not having work from home policy
Work Details
Work timings: Strict Timings
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Senior Product Support Engineer in Pune
DOE Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Internal Training sessions are really good. Very systematic company.
- Skill development - Excellent
- Promotions - Good
- Company culture - Good
Dislikes
Appraisals are not good
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
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Software Engineer in Pune
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Only one thing/event i.e. Cybage Annual Bash.
Dislikes
No worklife balance you have to complete 9 hrs in office on your WFO days. Department level discrimination in salary hikes, like internal projects/departments get handsome appraisals doing minimum work while people who are billable to the client get very less appraisals sometimes billable resources get nothing. On top of that all the projects here are maintainance projects, so forget your software development dreams and forget your weekends too as most often you'll have to work on weekends so that the client will not leave cybage. No option for upskilling - does not provide any learning platform no course/ certificate reimbursement. Few udemy courses which are available for free is given as trainings. Very very poor Job stability- I have seen headcount going down from 8.5k to 7k in a year, I've seen sad faces escorted outside the premises every day in 2024. They will layoff 4-5 people daily to avoid mass layoff allegations. No laptops are provided you have to use your own personal laptops....Read More
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Poor
- Work satisfaction - Poor
- Work-life balance - Poor
Work Details
Work policy: 3 days in office with compulsory 27 hrs in office/on desk presence required from office
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
Technical Support Engineer in Pune
Full Time
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing much
Dislikes
Management has become worst over the years after new VP joined. Job security has gone for toss. they are firing people for no reasons saying poor performance without a single warning. No promotion since 2 years. Salary hike is really poor 1-5 % only. Managers is like hell they have no or zero knowledge of the projects they are handling. They hire as Developer and gave role of Support on papers and get the work of Developer and ask us to put sign of developer in clients email....Read More
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Work-life balance - Poor
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Software Developer in Pune
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good work life balance. Not much work stress.
- Work-life balance - Good
Dislikes
No proper hikes. Variable pay is cancelled in 2025 appraisal cycle. No promotion based on talent. Promotion depends on how good you are with the manager.
- Salary - Poor
- Skill development - Poor
- Promotions - Poor
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Technical Support Executive in Pune
Full Time
Health Informatics Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Working at cybage is good to start your career. WLB depends on the project you are in. Same as appraisals. Overall a good company to work with.
- Salary - Good
- Skill development - Good
- Job security - Good
- Work-life balance - Good
Dislikes
Some managemenr decisions are not right.
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Software Engineer in Pune
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work time flexibility
Dislikes
Not for freshers, company resource management is so worst that they don’t understand how to utilise resources and utilise talent. They keep on giving training and shadow resource type work to a employee and very less chances of getting a billable client resource. They keep on changing technology for a resource every after 6 months. Never join Cybage as a fresher.
- Salary - Poor
- Skill development - Bad
- Work satisfaction - Bad
- Company culture - Bad
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Software Engineer in Pune
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
Dislikes
No job security,no job satisfaction,poor management,no projects,no skill development,no good appraisals.overall not a good company to start career.
- Salary - Poor
- Skill development - Bad
- Job security - Bad
- Promotions - Poor
- Work satisfaction - Bad
- Work-life balance - Poor
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Senior Software Engineer in Pune
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
One of the best companies to work Company culture is awesome Your voice will be heard managers are very helping
- Salary - Good
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Strict 8 hour in office policy No work from home options
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Technical Support Engineer in Pune
Full Time
IT Network Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
Dislikes
1) For support staff, whole different office building is there at different location. No activities hapoen for support projects staff. 2) Cybage is not suitable for support projects. 3) Appraisal never happen in Cybage. 4) Hybrid work culture is jot allowed for most of support projects.
- Salary - Poor
- Skill development - Bad
- Job security - Poor
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work policy: 2 days/week from office
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Technical Support Engineer in Pune
Full Time
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
They organised every events.
- Skill development - Good
- Job security - Good
- Company culture - Good
Dislikes
Not giving the proper salary hikes, also they do not have any diwali bonus instead of bonus they are just giving the gift option which they had avilable between the range of 800 rs to 1200 rs.
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Technical Support Executive in Pune
Full Time
IT Network Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good exposure. very few good managers are left. Good salary compensation.
- Salary - Good
Dislikes
Last year they gave out really bad appraisals, The new management is micromanaging everything, they are bringing the BPO culture which wasn't here before. everyone wants to leave but 90 days notice period won't let them.
- Skill development - Bad
- Promotions - Poor
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Other Cybage Reviews
Senior Technical Support Executive in Pune
Full Time
IT Security Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Job security
- Job security - Good
Dislikes
No appraisals , no promotion, no annual bonus. All the earnings of Cybage will go to CSR activities rather than to employees who are working hard . Office politics is at its peak. No new projects
- Salary - Bad
- Skill development - Poor
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Senior Data Engineer in Pune
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work life balance Appraisal Culture Infra except systems
- Salary - Good
- Skill development - Good
- Job security - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Wfh policy of 24 hours in office in week Also limited awfh to be collected if going extra to office ther should be atleast 25 which is 10 now Old generation cpu
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Program Manager in Pune
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Only work life balance is there. Not good challenging projects. Good company for people with 1-5 years experience .also good upto 10 years experience if you get a good manager
- Work-life balance - Excellent
Dislikes
Higher management is not good. false feedbacks are given in appraisals no proper and fruitful appraisal discussions. Only one man show kind of appraisals no support in resolving project impediments from higher management seen examples of people gettig terminated in just 1 day, the reason was he asked a revert question on one order givem by his boss (VP). Thats what its onean show company.
- Salary - Poor
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Senior Project Manager in Pune
Full Time
Technology / IT Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
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Work satisfaction
Company culture
Work-life balance
Likes
Company supports not to work on week ends strictly
- Work-life balance - Good
Dislikes
Higher management is third class. Delivery management to VP people do not understand client and their expectations. False feedbacks are given and ranking is done in appraisals. Too much favoritism and politics is played in appraisal. Appraisal is one side. In fact there are two appraisals which get run in any appraisal cycle. One which is shown to employee in the form of feedbacks. but on backend ranking appraisal is kept hidden from the employee. Delivery managers do not support to project managers in resolving project impediments. When I started working in this company in 2021, there were no client infrastructure (macbooks) provided for the first 4 months because of X reasons but project was started for billability money and resources were kept idle for first 4 months. Macbooks was basic requirement to start the client work. Second thing is without any knowledge transfer projects are accepted. Proper skilled resources are not given to project managers to deliver the projects. no salary hikes to lower level employees, higher management gets everything. A lot of cost cutting is done on low level resource costing. But a lot of money is spent on salaries of higher management and their perks. Cybage is just a one man show. no one should join this company if you are joining as project manager and higher role . Good company only for junior resources for work for 2-3 years, not more than this period. Employments are terminated when company wishes and that too in just 1 day. So 0 job security is there in Cybage....Read More
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Senior Technical Support Engineer in Pune
Full Time
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Supporting managers, Cybage provides many activities like to engage employees like musical nights, games, tournaments, CSR activities etc.
- Skill development - Excellent
- Job security - Good
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Good
Dislikes
Location. Working hours policy.
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Senior System Analyst in Hyderabad / Secunderabad
Full Time
IT Infrastructure Services Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Pune location is better than other locations (Hyderabad, Gandhinagar) Good scope to learn new things. Job security - they think twice & thrice before layoff. Good for non-technical people
- Skill development - Good
- Job security - Good
- Work satisfaction - Good
Dislikes
Variable pay - 10%, they give good hike hardly 10% but no variable - indirectly no hike Lot of amount go as tax, less tax saving options. Promotion - they won't promote real talented people. Lot of scrap we can see
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Web Analyst in Pune
Full Time
Digital Marketing Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Cybage has good work life balances and it promotes employee development along with cultural festivities
- Job security - Good
- Company culture - Excellent
- Work-life balance - Good
Dislikes
The appraisal here are poor. You won't be necessarily be paid for the amount of work you are doing
- Salary - Poor
- Promotions - Bad
Work Details
Work policy: 3 days/week from office
Work timings: Flexible Timings
Work related travel: This job involves Travel Within City.
System Analyst in Pune
Full Time
Content Management (Print / Online / Electronic) Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Cybage has strong cultural foundation and promotes healthy work life balance for its employees. I highly recommend it to everyone joining!
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
As such I don’t find anything that I don’t like here. It’s mostly how good you’re and under whom you’re working.
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
QA Analyst in Pune
Full Time
Quality Assurance and Testing Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing as such. I didnt come across any benefits yet.
Dislikes
1. No employee friendly policies 2. Do not provide laptops for work from home 3. Employee harrasment is done with non sense things 4. Salary growth is very low and your variable pay will be consumed all the time 5. Poor infrastructure with broken chairs and 90's monitors 6. No work life balance 7. Poor practices followed 8. Strict Floor hours 9. For home, on screen time is captured 10. There is no compensation for additional worked hours 11. Poor quality trainings...Read More
- Salary - Poor
- Skill development - Poor
- Promotions - Poor
- Work satisfaction - Bad
- Company culture - Poor
- Work-life balance - Bad
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Senior System Analyst in Pune
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
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Work satisfaction
Company culture
Work-life balance
Likes
HR team are very good in completing the cybage process. Project execution depends upon Manager work style. Company is good for freshers and experienced not more than 6-8yrs.
Dislikes
Poor appraisal process. If you are working on 11 months and comes on bench during appraisal month. Your appraisal amount will be calculated considering on bench only . Lesser project for the experienced people . If you are having more than 8 yrs ..chances of getting project is less. If you want to transition to some new technology and get the project on the same is very difficult Same day/1 week release process based on the manager in the project or bench....Read More
- Salary - Poor
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Poor
Work Details
Work policy: 3 days/week from office
Work timings: Flexible Timings
Work related travel: This is a desk job.
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AmbitionBox has 5 Cybage reviews submitted by Cybage employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Cybage is the right company for you. 50% employees reported the w...ork timings at Cybage as Flexible timing. Read more- Home >
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