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Filter reviews by Connectwise India L2 Technical Support Engineer Reviews
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What employees say about Connectwise India ?
Insights from employee reviews on AmbitionBox
Workplace insights
Rotational Shift
67% employees reported
Flexible timing
67% employees reported
No travel
60% employees reported
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6 reviews found
L2 Technical Support Engineer in Mumbai
Full Time
IT Security Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Salary on time. Good place to learn and grow in technologies. Supportive HRs and management. Supportive Tech leads and Team members
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing, depends on department also
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
L2 Technical Support Engineer in Mumbai
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Just the Amazon vouchers
Dislikes
Hopeless management calling themself leadership team. Worst is the product support team and Cwrmm team manager named Vikrant Bhalerao is a trash of a person who plays with the jobs of junior employees and techs.
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City, Travel Within Country.
L2 Technical Support Engineer in Mumbai
Full Time
IT Infrastructure Services Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Over all experience is good
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Na
Work Details
Work policy: 3 days/week from office
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
L2 Technical Support Engineer in Pune
Full Time
Information Technology Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Company work and culture
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing yet
Work Details
Work days: Monday to Friday (Flexible Timings)
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L2 Technical Support Engineer in Pune
Full Time
Operations Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good company for growth
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Good company for knowledge growth.
Work Details
Work days: Rotational Shift (Flexible Timings)
L2 Technical Support Engineer in Mumbai
Andheri Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
N/A
- Salary - Good
- Job security - Excellent
Dislikes
Poor management especially team leads .
- Work satisfaction - Poor
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
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IT Infrastructure Engineer in Pune
Full Time
IT Infrastructure Services Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Please never join nor suggest anyone to Join.
Dislikes
When the Top to low levels of the management is full of cheap mindset, it creates most worst/disliked place to work. 1. Dirty politics is a little extra in this company. 2. They will not only charge you high as a buyback notice period but also stop you from getting immediate relief from your job without cooperating with you. 3. No F&F document will be provided to clear your doubts when they charge for a buy-back notice period. 4. They will make employee cry to get out of their company. 5. Worst HR department and management. Never Join this company...Read More
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
NOC Engineer in Pune
Full Time
IT Network Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
No pros
Dislikes
When the time of appraisal they have laid off the employees
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Professional Service Engineer in Pune
Full Time
Operations Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work life balance is good
- Salary - Good
- Job security - Good
- Company culture - Good
- Work-life balance - Excellent
Dislikes
Internal appraisal is worst than other companies
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
NOC Engineer in Pune
Full Time
Service Delivery Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing was good
Dislikes
Everything was bad
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work policy: 3 days/week from office
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
IT Technical Support Engineer in Pune
Full Time
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
They offer good paxkage.
Dislikes
No job security. Poor leadership They (leadership) think , they own the company Egoistic leadership No value for WFH employees
- Job security - Bad
- Promotions - Poor
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Server Engineer in Mumbai
Full Time
Technology / IT Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Great work place, good team members
- Salary - Good
- Skill development - Excellent
- Job security - Good
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
No
Work Details
Work policy: 3 days/week from office
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Senior Technical Support Engineer in Pune
Full Time
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
only perks rest it is worst in human rigths
Dislikes
no skills upgrade . managers like sudeep banerjeeae worst
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work timings: Strict Timings
Work related travel: This job involves Travel Within City, Travel Within Country.
System Administrator in Pune
Full Time
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Flexible work Supporting senior management
- Salary - Excellent
- Skill development - Excellent
- Job security - Good
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
No onsite program
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
L1 Technical Support Engineer in Pune
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Great company with motivated team
- Salary - Excellent
- Skill development - Good
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing to dislike
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Engineer- Customer Support in Pune
Full Time
Trading, Asset & Wealth Management Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Likes here
- Salary - Excellent
- Skill development - Good
- Job security - Excellent
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Liked here
- Promotions - Bad
Other Connectwise India Reviews
Technical Support Engineer 1 in Navi Mumbai
Full Time
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The name connectwise is excellent globally, however due to some of Department's leadership and management employees didn't room of opportunities, career growth. I show every organisation has corporate politics and here in India based location there extremely high level of politics.
- Work-life balance - Good
Dislikes
No guidance and help from management for career related things. No transperancy Poor salary
- Job security - Poor
Work Details
Work policy: 3 days/week from office
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Quality Analyst in Mumbai
Full Time
Data Science & Analytics - Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work culture is good have flexibility for work.
- Job security - Good
Dislikes
Would like to work but the promotions salary increments as very bad duento which people love on very fast from the company
- Salary - Bad
- Promotions - Poor
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Senior Engineer in Bangalore / Bengaluru
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work life balance
- Salary - Good
- Work-life balance - Good
Dislikes
I am currently working at ConnectWise, and it is not good after changing the higher management, and now they are treating it like a service-based company. There is micro-management, and a layoff was also done last year. I wouldn’t recommend joining ConnectWise if you have another offer in hand.
- Job security - Bad
- Company culture - Bad
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Admin & Facilities in Mumbai
Full Time
Administration Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
No good things about this company!
Dislikes
Very Toxic people and toxic culture, I got admitted to hospital due to work politics. My post hospitalisation bills for almost Rs. 65000 got rejected. Situations were created that I leave the organisation. No growth, only blame gme and undue work pressure was created. I won't recommend anyone to join this organisation ever.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Poor
Technical Support Engineer in Mumbai
Full Time
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Very very terrible experience. No one will support you. You have to work atleast 12-13 hour. Also they will never provide a leaves. Grouping issue is there.
Dislikes
Very very terrible experience. No one will support you. You have to work atleast 12-13 hour. Also they will never provide a leaves. Grouping issue is there. Politics at peak.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Associate Engineering Manager in Pune
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Used to be good at providing good salary, however not anymore
Dislikes
Connectwise leadership has gone paranoid, firing anyone at will, picking on someone, very biased towards quality engineering, which will result in customer issues in near future, unrealistic deadline, no clear roadmap. They have polluted culture of connectwise. Most of the experienced resources are leaving company because of leadership
- Skill development - Bad
- Job security - Bad
- Promotions - Poor
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Technical Support Engineer in Pune
Full Time
IT Infrastructure Services Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
None
- Company culture - Excellent
- Work-life balance - Good
Dislikes
The company was good for last 02 years. But now with the new management they have created a mess in this culture. No promotions no increament just saying we are improving... actually they are making things worst in the company
- Skill development - Bad
- Promotions - Bad
- Work satisfaction - Bad
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Software Engineer2 in Bangalore / Bengaluru
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
You definately get onboarded quicly, which means you will start working on the live projects, that is all good for skills, knowledge and learning.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Excellent
Dislikes
Some culture needs to be improved.
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Technical Support Specialist 2 in Pune
Full Time
IT Infrastructure Services Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
There's nothing to like about this Company. However, they can provide you competitive salary as per the Market standards.
Dislikes
This feedback is based on what department I was hired for. Initially I was hired as a Dedicated Tech where are supposed to provide support to MSP. After entering the organization we got to know that we have to go through another rounds of Interview. The management will try to align you 3 to 4 rounds of Interview irrespective of whatthe MSP requirement is. But if you can't get yourself selected then the company will entertain you for few months and then ask you to look for better opportunities. 1) In other words, if you are getting calls from this company, kindly ask the department. If they are hiring for Dedicated Tech, straight away say no. Since the management is sucking like a parasite and they will give preference to only those employees who is already on bench (especially who are old in Connectwise) and the Interview which will be aligned for you would be a total time waste of they will tell you that the client rejected your profile. 2) Your growth will be dependent upon which MSP you will be chosen for. If you are a Techie then I would suggest not to join this organisation since you can't groom yourself technical. They have four Tech leads - Kiran, Anant, Yogesh, and all of them are useless. They even don't know how to pronounce the words correctly and given the position of Tech leads 3) It is a Product based company. If you wish to join such a small organisation in the initial state of your career where you have lesser than 4 years of experience then go ahead and take the risk. However if you are coming from a big MNC like TCS, Wipro, HCL, Capgemini etc, then don't join this company as you will be risking your job since there is no standard of this company. 4) There are only 3 offices in India: Mumbai, Pune, Bangalore...Read More
- Skill development - Bad
- Job security - Bad
- Promotions - Poor
- Work satisfaction - Poor
- Work-life balance - Poor
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Software Support Specialist in Pune
Full Time
Service Delivery Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
On time salary and nothing
Dislikes
Company focuses on his growth only and they treat u like a slave, make u do whatever it takes for the sake of connectwise growth, you will ruin ur health and career if you join connectwise.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.
AmbitionBox has 6 Connectwise India reviews submitted by Connectwise India employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Connectwise India is the right company for you. 67%... of employees reported the working days at Connectwise India as Rotational Shift. 67% employees reported the work timings at Connectwise India as Flexible timing. Read more- Home >
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