Concentrix Corporation Senior Wfm Manager Reviews

Likes

Utkarsh Sir from (HR). He is really very supportive and fast to provide resolution

Dislikes

Management is not helpful and are not on words. Agents are promised to do OT for business requirements however agents have to fight for their OT amount for months. HR team is vague and never have solution and never picks the calls of employees. CNX never follows the policies and are of 10 hours working shift. Would suggest people not to join CNX Chandigarh.

Likes

The kinda of product training they provide to the new joiners, make them ready for the industry

Dislikes

In recent past the hiring standards have dropped big time, as the crowd there seems below required levels

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing to like.

Dislikes

-No clear information from HR regarding salaries and other stuff. -Irrelevant deduction in salaries. -No learning and No improvement in skills. -Politics and Favourtism by upper management. -Sugar daddy Culture by higher authorities like Team leader ,Operation managers and above. -No promotions and appraisals.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

It's a people centric organization. So many programs, learning and development session is there to upgrade yourself in by doing or completing this programs The most important thing which everyone is working for money and in concentrix salary structure is excellent and I never saw salary date extended by 1 day in my 9 years of experience. Company culture is excellent Management is excellent

Dislikes

Nothing.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

It is good that, there are some different type of process with opportunities for many people and salary come on time. It is a good place to start career in MNC BPO.

Dislikes

Transport facility is not so good, also some processes are with too much work pressure and don't celebrate indian festival, not even decorate own floor. No any fun activities or benefits on special occasions. Also office politics is also there.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Job security

Dislikes

I don't have any issue with my company but with my management where from the last 1year I am doing only 1pm to 10pm shift requested so many times to at least make it rotational to morning shift for some days in the week but no one cares about it with a one day week off and with this time shift which starts in the afternoon ends in the night it's so tough to manage personal life things Work life balance became 0 for me....Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

I like the positivity on the floors of concentrix. I loved how easy and simple their training process. I absolutely loved how patient, empathetic, positive and professional my team leader, Mr Dinyar Mistry was. My heart goes out to concentrix and it's management for building such an employee friendly and productive work space for all.

Dislikes

Nothing at all

Likes

I was assuming that this company is MNC and must have the same standards but it is also full of politics and job security is also not good, you will be in process till their requirements(peak season) after that they will force you to resign!!!

Dislikes

I was assuming that this company is MNC and must have the same standards but it is also full of politics and job security is also not good, you will be in process till their requirements(peak season) after that they will force you to resign!!!

Likes

If you are a good resource they would defend you all the time and you have the job security.

Dislikes

The job security is of no use as they don't care about you till you put your papers, yearly appraisals of 2,3,4 or max. 5% that can't even beat inflation, along with the favouritism that you get to see will make you leave for sure.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

The organisation is only focusing on Cost with a eye to cut cost at any level with no focus of employees welfare

Dislikes

Cost Cutting , Forced Weekend working and always looking for replacing resources with a low cost resource. For CNX US, CNX India is a back office and it should only be used for saving cost of cost increases remove the resources and make the remaining resources do the additional tasks

Work Details

Work related travel: This is a desk job.

Likes

I used to like the work in the Wheelz Process which was in the Cnx and there was cleaned the floor. My TL was also good as a nature wise. That's why I did love the cnx.

Dislikes

I used to dislike the environment of the Wheelz Process in the Cnx because of the most mischievous Agents and some SMEs'. They were ruining. They SMEs' don't know hοw to handle the team, how to work as a team, there are discrimination is the most popular thing in the same process. And salary package was not good according to work there was so much pressure now. They were not aware for agents health issue. Computer's equipments were not working properly and even they didn't correct them....Read More

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Earlier it was fantastic, We were manage to work load accordingly, later they made one person as a team leader and then the environment became toxic, he use to give multiple task at a time with time frame and it’s a obvious thing that we can’t meet the expectations and then he use to started our misses to the entire team. All he hadpersonal grudges and that’s how he made me to resign from my post....Read More

Dislikes

Nothing specific

Work Details

Work policy: Few of them got the chance for work from home

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Good ambience in office Generally managers and supervisors appear to be supportive and caring Show off

Dislikes

Poor behaviour of Managers and supervisors actually. No work life balance. they can call you to office anytime. poor salary : they collect around 10 times for a resource from client and pays only 10% cannot take breaks on your own . Cannot take leaves and it also gets approved even if you plan months in advance. if you fall ill in the office they will not let you go to hospital or to the doctor unless your shift is over. If you raise complaint against any senior you will be barred for promotions etc. Office cabs take atleast 1 hour to depart after the shift....Read More

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Some managers are helping.

Dislikes

Currently, I am working in this company in the MMT process. During my training, Aniruddha Dana was our trainer. He used to humiliate everyone, use abusive language, and was a very poor trainer. Because of his behavior, neither my team members nor I were able to understand anything. After we complained, the trainer was replaced, but only for one week, and then we were moved to OJT (On-the-Job Training). My mental health is deteriorating day by day. The work environment is very toxic, and people are not helpful at all....Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

- Supportive peers and managers( if you are in the right team) - Good option for those who are looking to start their career in the Corporate. - Job Security and Stability - Exposure to knowledge and skills

Dislikes

Nothing

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

They don't throw you out the way other companies are quick to do .

Dislikes

Long , struggling working hours, stupid meetings. You will struggle to complete sleep life becomes about completing shifts only. Low level crowd mostly terribly abusive and profanity used in company in entire hirereachy. Salary never reaches the promised amount.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.