Cogent Reviews by 10+ Employees

What employees say about Cogent?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

86% employees reported

Flexible timing

60% employees reported

No travel

60% employees reported

View more detailed insights

Gender based rating

3.2

Rated by Women

6 reviews

4.1

Rated by Men

10 reviews

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16 reviews found

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Customer Service Associate in Noida

Full Time

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

4.0

Skill development

4.0

Job security

1.0

Promotions

1.0

Work satisfaction

2.0

Company culture

3.0

Work-life balance

posted on 16 Jun 2024

Likes

They arr providing good salary for premium process.

Skill development - Good
Job security - Good

Dislikes

Leaves policy is worst, management disbalance.

Salary - Poor
Promotions - Bad
Work satisfaction - Bad
Company culture - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Cce Associate in Noida

Full Time

Back Office Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 30 Aug 2024

Likes

Nothing

Dislikes

Nothing here for like

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Executive in Noida

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 20 Jan 2025

Likes

All good

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing all good

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Team Lead in Noida

Full Time

Operations Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

2.0

Skill development

1.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 28 Oct 2023

Likes

Nothing like about working at cogent

Dislikes

Atmosphere is no good for working

Skill development - Poor
Job security - Bad

Executive Assistant in Noida

Full Time

After Sales Service & Repair Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

3.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 12 May 2023

Likes

seniors are supportive

Salary - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

nothing is untorreble

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Executive Officer in Noida

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

4.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 02 Aug 2023

Likes

Staff and management

Salary - Excellent
Skill development - Excellent
Job security - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Too much work pressure.....

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Executive in Noida

Full Time

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 02 Jun 2023

Likes

Great company

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Why are dislike the company

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

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Assistant Manager in Noida

Full Time

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

1.0

Salary

1.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

1.0

Work-life balance

posted on 31 May 2022

Likes

Grow with health and wealth according to other market companies and take feedback from your employee from my suggestion

Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent

Dislikes

Overall good only i have not get increment as i expected 😀🙏

Salary - Bad
Skill development - Bad
Work-life balance - Bad

Work Details

Nice

Work days: Monday to Saturday (Flexible Timings)

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Customer Support Associate in Noida

Full Time

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

2.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 20 Jul 2023

Likes

Dislikes

the environment is cogent bpo is not good. The behavior of senor is very dirty .

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

C.S.A in Noida

Full Time

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 11 Sep 2023

Likes

I did't like anything about cogent, tell me who would like if a labor is less than labor in any company, if someone is getting too much wages comparatively his or her work, sometimes they cut wages of their labor (employees). An employee position is too much worst in cogent ompany.

Dislikes

Everything I dislike about working at cogent like policy, .Manager, HR, Higher management, Company's peon.

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Noida sector 62 in Noida

Full Time

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

3.0

Skill development

2.0

Job security

1.0

Promotions

2.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 02 Nov 2024

Likes

This company management is very worst and on the name of employees benefit he provide PL means paid leave it is not answering actually paid leaves because managers always decline leave that's why you can't used your leave and when you give resign company minus all PL and not give salary also. There is totally fraud.

Dislikes

It's a worst company I give 2 years to this company and in the result zero. On weef off management wants working always if you denied then.

Salary - Bad
Job security - Poor
Promotions - Bad
Work satisfaction - Poor
Company culture - Bad
Work-life balance - Bad

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Computer line in Noida

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

4.0

Skill development

3.0

Job security

3.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 16 Jan 2025

Likes

Everything is fine in cogent

Salary - Excellent
Skill development - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Shift timings issue and some rules

Work Details

Work related travel: This job involves Travel Within City.

fund me suitable job in redcliffe labs in Noida

Full Time

Customer Success Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

2.0

Skill development

3.0

Job security

4.0

Promotions

2.0

Work satisfaction

1.0

Company culture

3.0

Work-life balance

posted on 31 Jul 2023

Likes

Nice experience working over there

Salary - Good
Promotions - Good

Dislikes

Only the salary package for regional candidates and working culture

Skill development - Poor
Work satisfaction - Poor
Company culture - Bad

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Data Entry Operator in Noida

Part Time

Back Office Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 06 Feb 2023

Likes

My company good honest person

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

My boss very bad and my employee claver

Work Details

Work policy: 2 days/week from office

Work timings: Strict Timings

Work related travel: This is a desk job.

C.S.A in Noida

Non Voice Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

2.0

Company culture

1.0

Work-life balance

posted on 27 Sep 2017

Likes

Manager behaviour

Dislikes

Canteen's worker behaviour and salary deduction also

Salary - Bad
Company culture - Poor
Work-life balance - Bad

Work Details

I have worked as Customer service associate

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Employee Benefits

Free of cost parking

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 16 Cogent reviews submitted by Cogent employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Cogent is the right company for you. 86% of employees reported the working ...Read more

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Cogent Reviews

C.S.A 5 salaries	₹1.4 L/yr - ₹2.5 L/yr
Customer Support Executive 4 salaries	₹1.4 L/yr - ₹2.8 L/yr
Customer Service Associate 4 salaries	₹1.6 L/yr - ₹3.2 L/yr
Customer Service Executive 4 salaries	₹1.8 L/yr - ₹2 L/yr
Customer Care Executive 3 salaries	₹2.2 L/yr - ₹3 L/yr

Cogent Customer Success, Service & Operations Department Noida Reviews

What employees say about Cogent?

Workplace insights

Rotational Shift

Flexible timing

No travel

Gender based rating

Rated by Women

Rated by Men

16 reviews found

Top Cogent Interview Questions

Tell us how to improve this page.