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Cogent Customer Service Executive Interview Questions and Answers

Updated 26 Jul 2023

3 interviews found

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Interview experience
3
 Average
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Company Website and was interviewed in Jun 2023.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

One-on-one Round (3 Questions)

  • Q1. About yourself and why are you join this company
  • Q2. What is the BPO nad what is the customer service
  • Q3. Can you tell me daily routine
3

HR Round (1 Question)

  • Q1. About yourself and salary dicussion

Interview Preparation Tips

Interview preparation tips for other job seekers - All good

I applied via Recruitment Consulltant and was interviewed in Nov 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

HR Round (1 Question)

  • Q1. Choose any topic and speak 2 minutes
3

HR Round (1 Question)

  • Q1. About your last company experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Need to prepare any topic like your last birthday, trip and covid 19 and women empowerment

I applied via Referral and was interviewed in Mar 2021.

1 Interview Round

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - It was nice and I learnt lot from it.

Cogent Interview FAQs

How many rounds are there in Cogent Customer Service Executive interview?
Cogent interview process usually has 3 rounds. The most common rounds in the Cogent interview process are HR, Resume Shortlist and One-on-one Round.
What are the top questions asked in Cogent Customer Service Executive interview?

Some of the top questions asked at the Cogent Customer Service Executive interview -

  1. What is the BPO nad what is the customer serv...read more
  2. Choose any topic and speak 2 minu...read more

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People are getting interviews through

based on 3 Cogent interviews
Company Website
Referral
33%
33%
34% candidates got the interview through other sources.
Moderate Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates
Cogent Customer Service Executive Salary
based on 32 salaries
₹1.3 L/yr - ₹2.8 L/yr
24% less than the average Customer Service Executive Salary in India
View more details

Cogent Customer Service Executive Reviews and Ratings

based on 6 reviews

3.6/5

Rating in categories

2.9

Skill development

3.3

Work-Life balance

3.7

Salary & Benefits

2.2

Job Security

3.3

Company culture

2.2

Promotions/Appraisal

2.6

Work Satisfaction

Explore 6 Reviews and Ratings
Customer Service Associate
40 salaries
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₹1.4 L/yr - ₹4.1 L/yr

Customer Service Executive
32 salaries
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₹1.3 L/yr - ₹2.8 L/yr

Customer Care Executive
29 salaries
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₹1.5 L/yr - ₹4.1 L/yr

C.S.A
28 salaries
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₹1 L/yr - ₹3 L/yr

Customer Support Executive
25 salaries
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₹1.2 L/yr - ₹4.5 L/yr

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