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Cogent Customer Care Executive Interview Questions and Answers

Updated 3 Apr 2024

Cogent Customer Care Executive Interview Experiences

1 interview found

Customer Care Executive Interview Questions & Answers

user image Naveen Kumar Mala

posted on 3 Apr 2024

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. About your self They will test communication

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Salary discussion
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. About my total experience
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
Selected Selected
Round 1 - HR 

(1 Question)

  • Q1. Salary discussion
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Nov 2024. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Asked if im comforatble doing a target based job
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Dec 2024.

Round 1 - One-on-one 

(1 Question)

  • Q1. Explained abt my prev target

Sales Executive Interview Questions & Answers

Webdew user image ABHISHEK BANERJEE

posted on 15 Feb 2022

Round 1 - One-on-one 

(1 Question)

  • Q1. So 1st question was basically about my education and family.

Interview Preparation Tips

Interview preparation tips for other job seekers - The interview round was quite professional really enjoyed interacting so 1st round will be basic introductory round where the basics about you will be asked.
Round 1 - HR 

(4 Questions)

  • Q1. What are your salary expectations?
  • Ans. 

    I am open to discussing salary based on the responsibilities and opportunities associated with the role.

    • Focus on the value you can bring to the company rather than a specific number

    • Research the average salary range for Sales Executives in your industry and location

    • Consider your experience, skills, and track record of success when determining your salary expectations

    • Be prepared to negotiate and discuss other compensatio...

  • Answered by AI
  • Q2. What is your family background?
  • Ans. 

    My family background is diverse and has shaped my values and work ethic.

    • My parents come from different cultural backgrounds, which has exposed me to different perspectives and taught me to appreciate diversity.

    • My father worked as a sales manager for a multinational company, which inspired me to pursue a career in sales.

    • Growing up, I observed my parents' strong work ethic and dedication to their professions, which insti...

  • Answered by AI
  • Q3. Share details of your previous job.
  • Ans. 

    I worked as a Sales Executive at XYZ Company.

    • Managed a portfolio of clients and achieved sales targets consistently.

    • Built and maintained strong relationships with key accounts.

    • Identified new business opportunities and developed strategies to expand market share.

    • Provided excellent customer service and resolved any issues or concerns.

    • Collaborated with cross-functional teams to ensure smooth execution of sales initiatives...

  • Answered by AI
  • Q4. Tell me about yourself.
  • Ans. 

    I am a highly motivated and results-driven sales executive with a proven track record of exceeding targets.

    • Experienced in building and maintaining strong client relationships

    • Skilled in identifying and capitalizing on sales opportunities

    • Proficient in sales techniques and negotiation strategies

    • Excellent communication and presentation skills

    • Consistently achieved or surpassed sales quotas

    • Implemented successful sales strate...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - I just gave an interview in Webdew. My experience is great. My HR Madam who was going to interview me was very friendly.

This has been my best interview experience so far. Thanks Shilpa Madam and Webdew, I don't know if I will be selected in this interview but this was my best interview.

I applied via LinkedIn and was interviewed in Mar 2022. There was 1 interview round.

Round 1 - HR 

(4 Questions)

  • Q1. What are your salary expectations?
  • Q2. What is your family background?
  • Q3. Share details of your previous job.
  • Q4. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - The interviewer is very polite and she had a beautiful smile over her face..the way she is dealing with the candidate is very nice..finally she explained my doubts very patiently..im waiting for my next round..its a wonderful experience with web dew..

I appeared for an interview in Feb 2022.

Round 1 - One-on-one 

(1 Question)

  • Q1. Expectations, Skill Set

Interview Preparation Tips

Interview preparation tips for other job seekers - Be True, Be Honest, just be yourself.

Cogent Interview FAQs

How many rounds are there in Cogent Customer Care Executive interview?
Cogent interview process usually has 1 rounds. The most common rounds in the Cogent interview process are One-on-one Round.

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Cogent Customer Care Executive Interview Process

based on 1 interview

Interview experience

3
  
Average
View more

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Cogent Customer Care Executive Salary
based on 37 salaries
₹1.5 L/yr - ₹4.1 L/yr
8% less than the average Customer Care Executive Salary in India
View more details

Cogent Customer Care Executive Reviews and Ratings

based on 9 reviews

3.4/5

Rating in categories

3.2

Skill development

3.1

Work-life balance

2.9

Salary

3.2

Job security

3.1

Company culture

1.9

Promotions

3.2

Work satisfaction

Explore 9 Reviews and Ratings
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