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Cogent Customer Service Associate Interview Questions and Answers
Cogent Customer Service Associate Interview Experiences
1 interview found
I applied via Walk-in and was interviewed in Jul 2021. There were 4 interview rounds.
Interview Questionnaire
6 Questions
- Q1. Tell me about yourself
- Q2. Where do you live?
- Q3. How'd you travel here to there?
- Q4. Why do you want to join our company?
- Q5. What do you know about this process(customer care)?
- Ans.
Customer care process involves providing assistance and support to customers to ensure their satisfaction.
Customer care process focuses on addressing customer inquiries, concerns, and issues.
It involves effective communication and problem-solving skills.
Customer care representatives strive to provide excellent service and build positive relationships with customers.
They may handle various channels like phone calls, ema...
- Q6. Your expected salary?
Interview Preparation Tips
Top trending discussions
Interview questions from similar companies
(1 Question)
- Q1. Salary discussion
(1 Question)
- Q1. About the salary and past exp
Software Engineer Interview Questions & Answers
Apmosys Technologies
Anonymous
posted on 15 Feb 2022
I applied via Referral and was interviewed before Feb 2021. There were 3 interview rounds.
(1 Question)
- Q1. Tell me about yourself
(1 Question)
- Q1. 1 Project Explanation 2 SDLC & STLC. 3 Differentiate Smoke vs Sanity 4 What is Regression testing? 5 Bug life cycle. 6 Scenarios on real time example. 7 Questions on agile
- Ans.
Interview questions for Software Engineer position
Project explanation should include details on the project's purpose, scope, and technologies used
SDLC (Software Development Life Cycle) and STLC (Software Testing Life Cycle) are methodologies used in software development and testing respectively
Smoke testing is a type of testing that checks if the basic functionalities of the software are working fine, while Sanity tes...
(1 Question)
- Q1. All basic HR questions and salary discussion.
Software Engineer Interview Questions & Answers
Thinkitive Technologies
Anonymous
posted on 4 May 2019
I applied via Naukri.com and was interviewed in Oct 2018. There were 3 interview rounds.
Interview Questionnaire
3 Questions
- Q1. Asked me to draw spring mvc architecture and about collection framework.
- Q2. Asked me to write the logic for pattern.
- Q3. Asked me on core java.
Interview Preparation Tips
Skills: Communication
Duration: <1 week
Software Engineer Interview Questions & Answers
Apmosys Technologies
Anonymous
posted on 13 Jan 2021
I applied via Referral and was interviewed before Jan 2020. There was 1 interview round.
Interview Questionnaire
2 Questions
- Q1. Which technology are you using, is this latest?
- Ans.
We are using a variety of technologies, including some of the latest ones.
We are using React for our front-end development.
We are also using Node.js for our back-end development.
We are using Docker for containerization.
We are using Kubernetes for orchestration.
We are using AWS for cloud hosting.
We are constantly evaluating new technologies to see if they can improve our development process.
- Q2. If not then which technology can we use instead of this?
- Ans.
It depends on the specific requirements and constraints of the project.
Consider the project's goals and objectives
Evaluate the available technologies and their capabilities
Assess the project's budget and timeline
Consult with stakeholders and experts in the field
Examples: React vs Angular, MySQL vs MongoDB, Java vs Python
Interview Preparation Tips
Listen carefully and speak fluently.
Randeep Singh
I applied via Company Website and was interviewed before Dec 2019. There were 3 interview rounds.
Interview Questionnaire
1 Question
- Q1. Regarding OOPS, wordpress and laravel.
Interview Preparation Tips
(1 Question)
- Q1. What is your experience
Interview Preparation Tips
ABHISHEK BANERJEE
(1 Question)
- Q1. So 1st question was basically about my education and family.
Interview Preparation Tips
Sabhya Jain
I appeared for an interview in Feb 2022.
(1 Question)
- Q1. Expectations, Skill Set
Interview Preparation Tips
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Cogent Customer Service Associate Reviews and Ratings
based on 13 reviews
Rating in categories
|
Customer Service Associate
42
salaries
|  ₹1.4 L/yr - ₹4.1 L/yr |
|
Customer Care Executive
37
salaries
| ₹1.5 L/yr - ₹4.1 L/yr |
|
Customer Service Executive
35
salaries
| ₹1.3 L/yr - ₹2.8 L/yr |
|
Customer Support Executive
27
salaries
| ₹1.5 L/yr - ₹4.5 L/yr |
|
C.S.A
26
salaries
| ₹1.4 L/yr - ₹2.8 L/yr |
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