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Cogent Interview Questions, Process, and Tips
Top Cogent Interview Questions and Answers
- Q1. What are the benefit of work from home ?asked in Virtual Customer Service interview
- Q2. What is the BPO nad what is the customer serviceasked in Customer Service Executive interview
- Q3. What do you know about this process(customer care)?asked in Customer Service Associate interview
Cogent Interview Experiences
18 interviews found
Anonymous
Selected
I applied via Company Website and was interviewed in Jun 2023. There were 3 interview rounds.
(3 Questions)
- Q1. About yourself and why are you join this company
- Q2. What is the BPO nad what is the customer service
- Ans.
BPO stands for Business Process Outsourcing. Customer service is the assistance and support provided to customers before, during, and after their purchase of a product or service.
BPO involves contracting a third-party service provider to handle specific business processes, such as customer service, technical support, or sales.
Customer service involves addressing customer inquiries, resolving issues, providing product i...
- Q3. Can you tell me daily routine
(1 Question)
- Q1. About yourself and salary dicussion
Interview Preparation Tips
Customer Service Executive Interview Questions asked at other Companies
(2 Questions)
- Q1. What is Callback hell
- Ans.
Callback hell is a situation in asynchronous JavaScript programming where multiple nested callbacks make the code difficult to read and maintain.
Occurs when multiple asynchronous operations are nested within each other
Leads to deeply nested code structure which is hard to read and maintain
Can be avoided by using promises, async/await, or modularizing code
- Q2. Let, var and const
Skills evaluated in this interview
Node JS Developer Interview Questions asked at other Companies
PRABHUNE SHIMON
(2 Questions)
- Q1. Why do you choose this job
- Q2. About the skills
Back Office Executive Interview Questions asked at other Companies
(2 Questions)
- Q1. What is your strengths and weakness
- Q2. What's your future aspirations
Associate Interview Questions asked at other Companies
Cogent interview questions for popular designations
ASP.net and mssql jQuery
Interview Preparation Tips
DOT NET Developer Interview Questions asked at other Companies
Business Development Manager and Team Lead Interview Questions & Answers
Lavinsh Tyagi
posted on 22 Jul 2024
(2 Questions)
- Q1. Normal Introduction of yourself
- Q2. What is your highest qualification?
Business Development Manager and Team Lead Interview Questions asked at other Companies
Naveen Kumar Mala
(1 Question)
- Q1. About your self They will test communication
Customer Care Executive Interview Questions asked at other Companies
I applied via Job Fair and was interviewed in Oct 2023. There were 3 interview rounds.
(1 Question)
- Q1. What are the challenges are you faced before
What is the your strength
(1 Question)
- Q1. How expectation do you have
HR Executive Interview Questions asked at other Companies
Selected
I applied via Referral and was interviewed in May 2023. There were 4 interview rounds.
(1 Question)
- Q1. Basic question were asked
Not really remembered
(2 Questions)
- Q1. It was round with an operation
- Q2. Basic about my self and experiences
Interview Preparation Tips
Quality Analyst Interview Questions asked at other Companies
Selected
I applied via Walk-in and was interviewed before Nov 2022. There were 4 interview rounds.
Write an story about social media
(1 Question)
- Q1. Communication skills check out
(1 Question)
- Q1. Self introduction
Interview Preparation Tips
Sales Executive Interview Questions asked at other Companies
I applied via Recruitment Consulltant and was interviewed in Nov 2022. There were 3 interview rounds.
(1 Question)
- Q1. Choose any topic and speak 2 minutes
- Ans.
The importance of empathy in customer service
Empathy is the ability to understand and share the feelings of others
Empathy is crucial in customer service as it helps build trust and rapport with customers
Empathy can be demonstrated through active listening, acknowledging the customer's feelings, and offering solutions that address their needs
Examples of empathy in customer service include apologizing for inconveniences,...
(1 Question)
- Q1. About your last company experience
Interview Preparation Tips
Customer Service Executive Interview Questions asked at other Companies
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Cogent Interviews By Designations
- Cogent Customer Service Executive Interview Questions
- Cogent Quality Analyst Interview Questions
- Cogent HR Executive Interview Questions
- Cogent Team Lead Operations Interview Questions
- Cogent Customer Service Associate Interview Questions
- Cogent Customer Care Executive Interview Questions
- Cogent DOT NET Developer Interview Questions
- Cogent Sales Executive Interview Questions
- Show more
Interview Questions for Popular Designations
Cogent Interview Process
based on 15 interviews
Interview experience
Interview Questions from Similar Companies
Cogent Reviews and Ratings
based on 170 reviews
Rating in categories
|
Customer Service Associate
42
salaries
|  ₹1.4 L/yr - ₹4.1 L/yr |
|
Customer Care Executive
37
salaries
| ₹1.5 L/yr - ₹4.1 L/yr |
|
Customer Service Executive
35
salaries
| ₹1.3 L/yr - ₹2.8 L/yr |
|
Customer Support Executive
27
salaries
| ₹1.5 L/yr - ₹4.5 L/yr |
|
C.S.A
27
salaries
| ₹1 L/yr - ₹2.8 L/yr |
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