Home
Communities
Companies
- Companies
  
  Discover best places to work
- Compare Companies
  
  Compare & find best workplace
- Add Office Photos
  
  Bring your workplace to life
- Add Company Benefits
  
  Highlight your company's perks
Reviews
- Company reviews
  
  Read reviews for 6L+ companies
- Write a review
  
  Rate your former or current company
Salaries
- Browse salaries
  
  Discover salaries for 6L+ companies
- Salary calculator
  
  Calculate your take home salary
- Are you paid fairly?
  
  Check your market value
- Share your salary
  
  Help other jobseekers
- Gratuity calculator
  
  Check your gratuity amount
- HRA calculator
  
  Check how much of your HRA is tax-free
- Salary hike calculator
  
  Check your salary hike
Interviews
- Company interviews
  
  Read interviews for 40K+ companies
- Campus placements
  
  Interviews questions for 2K+ colleges
- Share interview questions
  
  Contribute your interview questions
Jobs
Awards

WINNERS AWAITED!
- ABECA 2025
  
  WINNERS AWAITED!
  
  AmbitionBox Employee Choice Awards - 4th Edition
- ABECA 2024
  
  AmbitionBox Employee Choice Awards - 3rd Edition
- AmbitionBox Best Places to Work 2022
  
  2nd Edition
- AmbitionBox Best Places to Work 2021
  
  1st Edition

Add office photos

Employer? Claim Account for FREE

Cogent

Compare

3.2

based on 167 Reviews

Filter reviews by

Cogent Customer Service Executive Reviews

Updated 17 Mar, 2025

Overall Rating

3.1/5

based on 7 reviews

Rating distribution

2 (28.6%)

1 (14.3%)

3 (42.9%)

0 (0%)

1 (14.3%)

Category Ratings

3.1

Salary

2.8

Company culture

2.7

Work-life balance

2.4

Skill development

2.3

Work satisfaction

2.0

Promotions

1.9

Job security

What employees say about Cogent?

Insights from employee reviews on AmbitionBox

Workplace insights

Within city

40% employees reported

View more detailed insights

Gender based rating

3.5

Rated by Women

3 reviews

1.9

Rated by Men

3 reviews

Jobseekers also viewed

TCS Reviews

3.7

• 91.1k reviews

Infosys Reviews

3.6

• 40k reviews

Wipro Reviews

3.7

• 53.8k reviews

HCLTech Reviews

3.5

• 36.7k reviews

Tech Mahindra Reviews

3.5

• 35.6k reviews

LTIMindtree Reviews

3.8

• 21.3k reviews

Mphasis Reviews

3.4

• 8.4k reviews

Persistent Systems Reviews

3.5

• 4k reviews

Hexaware Technologies Reviews

3.5

• 6k reviews

Northcorp Software Reviews

4.3

• 338 reviews

Accel Frontline Reviews

4.0

• 400 reviews

Elentec Power India (EPI) Pvt. Ltd. Reviews

3.7

• 297 reviews

HyScaler Reviews

4.5

• 271 reviews

Appsierra Reviews

4.4

• 211 reviews

Pitney Bowes Reviews

3.8

• 265 reviews

Apmosys Technologies Reviews

3.4

• 245 reviews

Yashi Consulting Services Reviews

3.6

• 206 reviews

Apex CoVantage Reviews

3.2

• 226 reviews

VHS Consulting Reviews

3.7

• 225 reviews

DynPro Reviews

3.8

• 229 reviews

Top trending discussions

View All

Interview Tips & Stories

1w (edited)

timepasstiwari

A Digital Markter

Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question

So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..

Got a question about Cogent?

Ask anonymously on communities.

Similar Designation Reviews

Customer Support Executive in Bangalore / Bengaluru

Full Time

Non Voice Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Salary

3.0

Skill development

4.0

Job security

4.0

Promotions

3.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 30 May 2024

Likes

because as a fresher I can improve my skills and grow my communication

Salary - Good
Job security - Good
Promotions - Good
Work-life balance - Good

Dislikes

its too late next step to process

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Service Associate in Mangaluru

Full Time

Finance Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

4.0

Skill development

3.0

Job security

2.0

Promotions

5.0

Work satisfaction

1.0

Company culture

3.0

Work-life balance

posted on 04 Feb 2024

Likes

It is a best flatform for fresher's but there is a no any increment of salary

Skill development - Good
Work satisfaction - Excellent

Dislikes

Here no more salary increment very bad compny

Salary - Poor
Promotions - Poor
Company culture - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Service Associate in Noida

Full Time

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

4.0

Skill development

4.0

Job security

1.0

Promotions

1.0

Work satisfaction

2.0

Company culture

3.0

Work-life balance

posted on 16 Jun 2024

Likes

They arr providing good salary for premium process.

Skill development - Good
Job security - Good

Dislikes

Leaves policy is worst, management disbalance.

Salary - Poor
Promotions - Bad
Work satisfaction - Bad
Company culture - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Care Executive in Bangalore / Bengaluru

Full Time

Customer Success Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 02 Jun 2024

Likes

Very bad company

Dislikes

Bad employees and employers

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Service Associate in Mangaluru (working remotely)

Full Time

Facility Management Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

5.0

Job security

1.0

Promotions

4.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 11 Jan 2025

Likes

Yes I am interested

Skill development - Good
Job security - Excellent
Work satisfaction - Good
Company culture - Good

Dislikes

No .... I am interested

Promotions - Bad

Senior Customer Service Executive in Bangalore / Bengaluru

Full Time

Service Delivery Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

5.0

Skill development

4.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 11 Feb 2025

Likes

Salary - Good
Skill development - Excellent
Job security - Good
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Customer Support Executive in Bangalore / Bengaluru

Full Time

Customer Success, Service & Operations - Other Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

5.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 11 Mar 2025

Likes

Good place to enhance our skill

Salary - Good
Skill development - Excellent
Job security - Good
Work satisfaction - Good

Dislikes

They want work frim us on week off day also

Customer Support Associate in Bangalore Rural

Full Time

Customer Success Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

2.0

Job security

2.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 14 Sep 2023

Likes

Good environment and supportive staff

Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

No job security

Job security - Poor
Promotions - Poor

Work Details

Work days: Monday to Saturday (Strict Timings)

Customer Support Executive in Bangalore / Bengaluru

Full Time

Banking Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 20 Mar 2023

Likes

I was learnt so many things in that special i learnt leadership quality becouse I was gave so maney feedbacks for new agents

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Work satisfaction - Good
Company culture - Good

Dislikes

Nothing

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Team Lead in Noida

Full Time

Operations Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

2.0

Skill development

1.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 28 Oct 2023

Likes

Nothing like about working at cogent

Dislikes

Atmosphere is no good for working

Skill development - Poor
Job security - Bad

Other Cogent Reviews

Non Voice Customer Service Associate in Mangaluru

Full Time

Non Voice Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

1.0

Skill development

3.0

Job security

3.0

Promotions

1.0

Work satisfaction

1.0

Company culture

3.0

Work-life balance

posted on 16 Jun 2024

Likes

Nothing special

Dislikes

Terrible Management, no salary hike or incentives.

Salary - Bad
Skill development - Bad
Work satisfaction - Bad
Company culture - Bad

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Telecaller in Mangaluru

Full Time

Product Management - Other Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

2.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

2.0

Company culture

1.0

Work-life balance

posted on 14 Feb 2025

Likes

Noo

Dislikes

Fully pressure their treating like a tissue paper

Salary - Bad
Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Bad

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Quality and Maintenance Engineer in Rewa

Full Time

Engineering Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

4.0

Job security

5.0

Promotions

4.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 01 Dec 2023

Likes

Best and Excellent team member on that company, owner always with positive vibes and having huge knowledge of electrical equipments and their manufacturing.

Salary - Excellent
Skill development - Excellent
Job security - Good
Promotions - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

Sometimes salary had not been credited on time but as promised by department it had to be credited given date or before date.

Accountant in Chennai

Full Time

Accounting & Taxation Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 24 Jun 2024

Likes

Lifestyle over their

Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Poor amenities and training

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

CSR Executive in Noida

Full Time

Operations Support Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

2.0

Promotions

1.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 17 Mar 2025

Likes

There is nothing is about liking

Dislikes

There management

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

National Key Account Manager in Gurgaon / Gurugram

Full Time

Procurement & Purchase Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 04 Mar 2024

Likes

Nothing to like

Dislikes

Culture,Management etc

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work timings: Strict Timings

Agent in Mangaluru

Full Time

General Insurance Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 17 Jan 2025

Likes

Dislikes

Less Growth opportunities , low salary and benefits

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor

Quality Assistant in New Delhi

Full Time

Quality Assurance and Testing Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 13 Feb 2025

Likes

Data checking

Salary - Good
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Call center , calling session, work happy calling

Tellecaller Executive in Gurgaon / Gurugram

Full Time

Operations Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 31 Dec 2023

Likes

Whirlpool ol Products Query and service and Telecaller

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Not issue

Work Details

Work policy: 3 days/week from office

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Executive in Noida

Full Time

Other Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 04 Jul 2024

Likes

Sunday fixed off is available

Salary - Good
Work-life balance - Good

Dislikes

Location is very far away

Claim your company page and respond to reviews as an employer.

Tell us how to improve this page.

Cogent Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 7 Cogent reviews submitted by Cogent employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Cogent is the right company for you.