Citizens Alliance is rated
4.0 out of 5 stars on
AmbitionBox, based on 1 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
...
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Citizens Alliance is rated
4.0 out of 5 stars on
AmbitionBox, based on 1 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Senior Associate in
Kolkata
Full Time
·
Other Program / Project Management Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
4.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 03 Oct 2024
Likes
Job security.
Job security - Good
Dislikes
- Office Politics
- Micromanagement
- Authoritarian/autocratic style of working
- Appraisals/Promotions? Absolutely No-no
- Employees are treated as bonded labourers
- Huge trust deficit & extremely discriminatory and partial behaviour of managers
In a nutshell- toxic work environment, decreased morale, and extreme inefficiency within the team
There is no appresal or promotion, no salary hike and no job security....any one can be lost their job at any time.
Job security - Poor
Promotions - Bad
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Team Lead in
Kolkata
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
4.0
Skill development
3.0
Job security
3.0
Promotions
4.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 16 Oct 2023
Likes
I am working in CAPL company last 5-6 months.Previously l worked many company but CAPL is fully different and a new company, where we are the moderater between citizens and the government. In this company i am learn a lot of things from my senior, and in future also want to learn many good things.Here is the company's work culture is very good and work atmosphere are very peaceful. All the employees are very hard working and well behavior also. All the senior are very supporting and very helpful. I am very fortune to work in this company....Read More
Skill development - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good
Dislikes
I think this company has fully packed a good company. But something changes will do in better position to this company,like some changes old damage chairs, computers and headset and A.C. and also we deserve some our job security.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Team Lead in
Kolkata
Full Time
·
Operations Department
1.0
Overall Rating
1.0
Category Ratings
4.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 16 Nov 2023
Likes
Only salary comes timely on 7th of every month.
Salary - Good
Dislikes
The management system is too bad & There is no job security. They have got out the employees without any valid reason along with no proof. They have sacked me from my job saying the agents says I have behaviour issue where the agents says another, they don't have any problem with me. The management system is too bad & not co-operative at all. I am suggesting no for the company.
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Team Lead in
Kolkata
Full Time
·
Voice \/ Blended Department
1.0
Overall Rating
1.0
Category Ratings
4.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
5.0
Work-life balance
posted on 20 Jan 2024
Likes
You'll get leaves without any hassle, apart from this there is nothing good in that office, HR's are useless and management is terrible, management will ask you for resignation anytime without any valid reason.
Salary - Good
Work-life balance - Excellent
Dislikes
You'll get leaves without any hassle, apart from this there is nothing good in that office, HR's are useless and management is terrible, management will ask you for resignation anytime without any valid reason.
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Analyst in
Kolkata
Full Time
·
Management Consulting Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 29 May 2024
Likes
Good to go with Citizens Alliance
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Nothing bad here.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Team Lead in
Kolkata
Full Time
·
Operations Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
3.0
Skill development
3.0
Job security
3.0
Promotions
4.0
Work satisfaction
4.0
Company culture
5.0
Work-life balance
posted on 13 Jan 2025
Likes
One of the best company for holidays off. 👍🏻
Salary - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent
Dislikes
Nothing
Team Lead in
Kolkata
Full Time
·
Operations Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Salary
2.0
Skill development
1.0
Job security
2.0
Promotions
1.0
Work satisfaction
1.0
Company culture
3.0
Work-life balance
posted on 18 Jan 2024
Likes
Nothing
Dislikes
Everything
Salary - Poor
Skill development - Poor
Job security - Bad
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad
Other Citizens Alliance Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Junior Executive in
Kolkata
Full Time
·
Junior executive Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 19 Oct 2024
Likes
Only holidays are good .
Dislikes
First of all Hiring was done as inbound process but both inbound and outbound were done . Management is very bad .
There is no job security in this company which can be kicked out by the management at any time .
In this company, the management's mistakes do not mean they are wrong, only the agents' mistakes are wrong .
Some managers and some CCU leads use it very poorly and very badly. No matter how well you do, at the end of the year, if you are not a familiar face, you will give a very bad grade, which results in a very bad and low salary increase .
Worst company in my opinion my one year and three months experience is very bad....Read More
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Junior Executive in
Kolkata
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 14 Feb 2025
Likes
Very good environment and good work ..
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
No
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Data Entry and Tele Caller in
Kolkata
Full Time
·
Customer Success Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
3.0
Skill development
3.0
Job security
3.0
Promotions
3.0
Work satisfaction
5.0
Company culture
4.0
Work-life balance
posted on 27 Feb 2025
Likes
Company culture - Excellent
Work-life balance - Good
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Executive in
Kolkata
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
4.0
Skill development
4.0
Job security
3.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 21 Mar 2024
Likes
Work life Balance
Skill development - Good
Job security - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
I don’t have any dislikes about working at this company
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Junior Executive in
Kolkata
Full Time
·
Operations, Maintenance & Support Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Salary
5.0
Skill development
4.0
Job security
5.0
Promotions
5.0
Work satisfaction
4.0
Company culture
5.0
Work-life balance
posted on 16 Oct 2023
Likes
I'm very happy to be an employee of CAPL. The seniors and TL & QC in the office are very helpful. The environment of the office is very good so it's nice to work and there no salary issue.
Salary - Excellent
Skill development - Excellent
Job security - Good
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Excellent
Dislikes
Nothing
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Executive in
Kolkata
Full Time
·
Operations, Maintenance & Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 16 Oct 2023
Likes
Mainly work environment and well-organized management, I am working in the grievance cell industry and in this industry with top-notch management. and we are happy to work with them.
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Nothing
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Executive in
Kolkata
Full Time
·
Business Process Quality Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
5.0
Skill development
4.0
Job security
3.0
Promotions
4.0
Work satisfaction
5.0
Company culture
4.0
Work-life balance
posted on 16 Oct 2023
Likes
All the seniors are super helpful and the culture of the office are very good and professional.I have learnt a lot after joining this company.
Skill development - Excellent
Job security - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good
Dislikes
Office lift and salary structure is not clear.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Agent in
Kolkata
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
5.0
Skill development
5.0
Job security
3.0
Promotions
5.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 16 Oct 2023
Likes
There is no pressure in this company.and also company gave us many many holidays.
Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Good
Dislikes
There is nothing dislike about this company.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Quality Control Analyst in
Kolkata
Full Time
·
Corporate Communication Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 30 Dec 2023
Likes
Nothing I like about the company
Dislikes
Everything is worst in the company
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Monday to Saturday
(Strict Timings)
Junior Executive in
Kolkata
Full Time
·
Operations Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Salary
3.0
Skill development
2.0
Job security
1.0
Promotions
2.0
Work satisfaction
3.0
Company culture
3.0
Work-life balance
posted on 16 Oct 2023
Likes
Office management, Sufficient holidays
Dislikes
The salary is not sufficient compare to work pressure
People also ask about Citizens Alliance's Telecalling Executives
How is Citizens Alliance to work for?
Citizens Alliance is rated 4.0 out of 5, based on 1 reviews by employees on AmbitionBox.
Citizens Alliance is known for Company culture which is rated at the top and given a rating of 5.0. However, Job security is rated the lowest at 3.0 and can be improved. To know first hand how it is like to work at Citizens Alliance read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Citizens Alliance?
According to AmbitionBox ratings, Citizens Alliance employees rate its salary and benefits as 3.0 out of 5. You can know more about Citizens Alliance Salaries at AmbitionBox
How is the work culture at Citizens Alliance?
Work culture is rated 5.0 at Citizens Alliance by 1 employees. While job security is rated 3.0 and work-life balance is rated 4.0 at Citizens Alliance. Read detailed reviews by employees of Citizens Alliance on AmbitionBox.