This rating is based on a small number of reviews, so it may not fully
reflect the overall employee experience.
Updated 3 Oct, 2024
Overall Rating
4.0/5
How AmbitionBox ratings work?
Category Ratings
5.0
Company culture
4.0
Work-Life balance
4.0
Skill development
3.0
Job Security
3.0
Salary & Benefits
3.0
Promotions/Appraisal
3.0
Work Satisfaction
Citizens Alliance is rated
4.0 out of 5 stars on
AmbitionBox, based on 1 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Citizens Alliance is rated
4.0 out of 5 stars on
AmbitionBox, based on 1 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
1 review found
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Popular
Telecalling Executive in
Kolkata (working remotely)
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Senior Associate in
Kolkata
Full Time
·
Other Program / Project Management Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
1.0
Work-Life Balance
posted on 03 Oct 2024
Likes
Job security.
Dislikes
- Office Politics
- Micromanagement
- Authoritarian/autocratic style of working
- Appraisals/Promotions? Absolutely No-no
- Employees are treated as bonded labourers
- Huge trust deficit & extremely discriminatory and partial behaviour of managers
In a nutshell- toxic work environment, decreased morale, and extreme inefficiency within the team
Team Lead in
Kolkata
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 16 Oct 2023
Likes
I am working in CAPL company last 5-6 months.Previously l worked many company but CAPL is fully different and a new company, where we are the moderater between citizens and the government. In this company i am learn a lot of things from my senior, and in future also want to learn many good things.Here is the company's work culture is very good and work atmosphere are very peaceful. All the employees are very hard working and well behavior also. All the senior are very supporting and very helpful. I am very fortune to work in this company....Read More
Dislikes
I think this company has fully packed a good company. But something changes will do in better position to this company,like some changes old damage chairs, computers and headset and A.C. and also we deserve some our job security.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Team Lead in
Kolkata
Full Time
·
Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
4.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 16 Nov 2023
Likes
Only salary comes timely on 7th of every month.
Dislikes
The management system is too bad & There is no job security. They have got out the employees without any valid reason along with no proof. They have sacked me from my job saying the agents says I have behaviour issue where the agents says another, they don't have any problem with me. The management system is too bad & not co-operative at all. I am suggesting no for the company.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Team Lead in
Kolkata
Full Time
·
Voice \/ Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
4.0
Salary & Benefits
1.0
Job Security
5.0
Work-Life Balance
posted on 20 Jan 2024
Likes
You'll get leaves without any hassle, apart from this there is nothing good in that office, HR's are useless and management is terrible, management will ask you for resignation anytime without any valid reason.
Dislikes
You'll get leaves without any hassle, apart from this there is nothing good in that office, HR's are useless and management is terrible, management will ask you for resignation anytime without any valid reason.
Analyst in
Kolkata
Full Time
·
Management Consulting Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 29 May 2024
Likes
Good to go with Citizens Alliance
Dislikes
Nothing bad here.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Team Lead in
Kolkata
Full Time
·
Operations Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 16 Oct 2023
Likes
This is a good organisation to learn....
Dislikes
Under paid salary structure from the market standards. For the Team leaders
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Team Lead in
Kolkata
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 16 Oct 2023
Likes
Office work ambience, culture and management. I love to job here.
Dislikes
Nothing to dislike here anything.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Junior Executive in
Kolkata
Full Time
·
Junior executive Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 19 Oct 2024
Likes
Only holidays are good .
Dislikes
First of all Hiring was done as inbound process but both inbound and outbound were done . Management is very bad .
There is no job security in this company which can be kicked out by the management at any time .
In this company, the management's mistakes do not mean they are wrong, only the agents' mistakes are wrong .
Some managers and some CCU leads use it very poorly and very badly. No matter how well you do, at the end of the year, if you are not a familiar face, you will give a very bad grade, which results in a very bad and low salary increase .
Worst company in my opinion my one year and three months experience is very bad....Read More
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Junior Executive in
Kolkata
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 16 Oct 2023
Likes
My name is Pradipta Tarafder
This kind of atmosphere I am working in here is impossible to find anywhere else. And team leader(especially, I work under TL Biplab Das he is an unbelievable person), operations manager(especially MD. Raj Mondal is a great human being), and reporting manager,(especially I work under Mriganka Sekhar Sarkar who is a wonderful man and one who has no end of learning from him on any subject) and Quality everyone here is very supportive and helpful. The other staff here are also very nice and friendly....Read More
Dislikes
Nothing
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Junior Executive in
Kolkata
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 16 Oct 2023
Likes
My Name Is Suraj Prasad.
I work in this company and run my entire family on this company's salary. So I have benefited a lot from working in this company and the company has always extended a helping hand and given me all the support.
Especially the Operation Manager, Managers, Reporting Manager(Mriganka Shekhar Sarkar) and Team Leader of this company are very good with everyone and love everyone equally....Read More
Dislikes
There is no downside to the company that I cannot speak of.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Junior Executive in
Kolkata
Full Time
·
Operations Support Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 16 Oct 2023
Likes
Capl Company allow their employees to make mistakes, figure things out, to get good at things, and solve problems without breaking their spirit and drive. This Company reward and celebrate successes while encouraging their employees to stretch their skills and their capabilities.
And the best part is the Behaviour and kindness of our Best of Best Manager Mriganka Da and Raj Da..🥰❤️
Dislikes
Low Salary 🥺
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Junior Executive in
Kolkata
Full Time
·
Operations, Maintenance & Support Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 16 Oct 2023
Likes
Company
Capl Company allow their
employees to make mistakes, figure things out, get good at things, and solve problems without breaking their spirit and drive. This Company rewards and Celebrates success while Encouraging employees to Stretch their Skills and their Capabilities.
Dislikes
nothing so important.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Junior Executive in
Kolkata
Full Time
·
Operations, Maintenance & Support Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 16 Oct 2023
Likes
What I like about working at the Citizens Alliance is the helpful RM, helpful colleagues, helpful QC, and the environment of this office.
Dislikes
What I dislike about working at the Citizens Alliance is the toilet problem. otherwise, everything in this office is good.
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Labourer in
Kolkata
Full Time
·
Labour Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 19 Sep 2023
Likes
Do not believe any of the paid reviews.
Citizens Alliance Pvt. Ltd or CAPL as they call it, is the ideal place if you are considering a career suicide.
The ignorant top management and the even more disastrous HR department. They have no regard for company culture, employee welfare or at least safety.
Fear, fear, fear: I really liked how the managerial faces resort to threat, fear, and intimidation to make employees 'remain in line'.
Amazing Pay: People with zero work experience will get near about 1 lakh in hand while experienced employees will be dog tired on their attempt to justify their skills and experience....Read More
Dislikes
List too long.
Stalking: Zero safety for female employees. Your manager might even stalk you to the coffee room.
Espionage: Certain people are designated to spy on your every move and conversation to twist and distort the truth to the manager.
Scam: You will be called consultants but 98% of the time you will be tasked with how to bring more money from the Government.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Executive in
Kolkata
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 16 Oct 2023
Likes
Managers are Always Supported all the people. You can work in the office with a free Mind.
Dislikes
At times in this company, the AC stops, and suffocation occurs. Some people's behavior is not good. They consider themselves the boss of the company.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Operations Manager in
Kolkata
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 16 Oct 2023
Likes
So far everything is excellent and we have positive work culture with strong support from everyone. In addition, we benifits from efficient process for growth and development.
Dislikes
We don't have WFH here in Kolkata office
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Executive in
Kolkata
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 16 Oct 2023
Likes
Managers are well supportive. We can work freely over here. Office timing is good.
Dislikes
Some person behavior are not good. They consider themselves the boss of the company. Sometimes ac is not working on the floor.
People also ask about Citizens Alliance's Telecalling Executives
How is Citizens Alliance to work for?
Citizens Alliance is rated 4.0 out of 5, based on 1 reviews by employees on AmbitionBox.
Citizens Alliance is known for Company culture which is rated at the top and given a rating of 5.0. However, Job Security is rated the lowest at 3.0 and can be improved. To know first hand how it is like to work at Citizens Alliance read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Citizens Alliance?
According to AmbitionBox ratings, Citizens Alliance employees rate its salary and benefits as 3.0 out of 5. You can know more about Citizens Alliance Salaries at AmbitionBox
How is the work culture at Citizens Alliance?
Work culture is rated 5.0 at Citizens Alliance by 1 employees. While job security is rated 3.0 and work-life balance is rated 4.0 at Citizens Alliance. Read detailed reviews by employees of Citizens Alliance on AmbitionBox.