Upload Button Icon Add office photos

Filter interviews by

Citizens Alliance Interview Questions and Answers

Updated 31 Dec 2023

Citizens Alliance Interview Experiences

Popular Designations

6 interviews found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed in Apr 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Basic screeing questions
Round 3 - Technical 

(1 Question)

  • Q1. About your past experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Give your best and be confident

Operations Manager Interview Questions asked at other Companies

Q1. That, if a student, who passed 12th and doesn't want to study further so how would you convince him to study more
View answer (5)
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Oct 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Why do you think you'd fit this role?
  • Q2. Tell me about your experience and skills you've learned during that tenure
Round 3 - Case Study 

If you are a fresher you need good comms skills. If you are experienced, you need to be quite good at what you do

Round 4 - Technical 

(2 Questions)

  • Q1. For managers - its mostly behavioral questions
  • Q2. How do you drive customer service throught a team or span

Service Delivery Manager Interview Questions asked at other Companies

Q1. 8. A critical deliverable which was to be delivered to the C-Suite is way behind schedule, and you get to know this in the 11th hour. How will you communicate this to the leadership?
View answer (4)
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed in Mar 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Basic questions about the profile
Round 3 - One-on-one 

(1 Question)

  • Q1. In depth interview about the skills, experience and knowledge about the domain

Senior Field Officer Interview Questions asked at other Companies

Q1. What is the technical in movento enrgy, nativo, Luna and what is the working of this product.
View answer (2)
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed before Sep 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - Aptitude Test 

Asked some questions regarding the current affairs

Round 3 - HR 

(1 Question)

  • Q1. Some questions related to my previous job experiences.

Interview Preparation Tips

Interview preparation tips for other job seekers - Very nice company. Really well stretched and employee friendly. Work life balance will be there. Really a good company with good community .

Quality Analyst Interview Questions asked at other Companies

Q1. How you will maintain the balance between operations and quality so that they do not have any conflicts of interest
View answer (3)

Citizens Alliance interview questions for popular designations

 Junior Associate

 (1)

 Junior Executive

 (1)

 Operations Manager

 (1)

 Quality Analyst

 (1)

 Senior Field Officer

 (1)

 Service Delivery Manager

 (1)

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Dec 2022. There were 2 interview rounds.

Round 1 - HR 

(4 Questions)

  • Q1. Tell me about yourself
  • Q2. Why should I hire you
  • Q3. How many states are there in West Bengal
  • Ans. 

    There are 23 districts in the state of West Bengal.

    • West Bengal is divided into 23 districts.

    • Some of the districts in West Bengal include Kolkata, Darjeeling, Murshidabad, and Howrah.

    • Each district is further divided into sub-divisions and blocks.

  • Answered by AI
  • Q4. What'syour salary expectation
Round 2 - Case Study 

In round 2 there will be a typing test

Junior Executive Interview Questions asked at other Companies

Q1. 1, What is the unit operation and unit process ?
View answer (3)

Interview Questionnaire 

2 Questions

  • Q1. Tell me about youself
  • Q2. Told everything about myself

Interview Preparation Tips

Interview preparation tips for other job seekers - Be positive and prepare well for the interview

Junior Associate Interview Questions asked at other Companies

Q1. What are Reverse Repo Rate and Repo Rate of Reserve Bank Of India?
View answer (5)

Jobs at Citizens Alliance

View all

Interview questions from similar companies

Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I was interviewed in Jan 2025.

Round 1 - HR 

(1 Question)

  • Q1. Self Introduction
Round 2 - L&D 

(1 Question)

  • Q1. Worst and very cunning interviewer

Interview Preparation Tips

Interview preparation tips for other job seekers - *CHANGE YOUR GENDER AS A BEAUTIFUL GIRL AND THEN ATTEND THE INTERVIEW IN THIS BEGGER COMPANY.*

The worst interview ever in my life till now for SSM/SPA role in an insurance company, Gallagher needed 400 SSMs and the walk-in drive was also huge, but the crazy thing starts from here, the first round was HR (HR executives cleared everyone just for the name sake), second round was L&D in which some 4-5 guys were filtering everyone except *BEAUTIFUL GIRLS*, I don't remember the exact name of my interviewer (vishvesh/Chandrashekar), he is just a MF, with his warm welcoming style like handshake and with his smile majority of the crowd thought they got selected for the next round (even though my friends and I interacted with this MF in a good manner and also with proper english without grammatical mistakes), this MF says wait for sometime we will update you and after sometime HR PONAPPA calls your name and says " I'M SORRY, YOU NEED TO IMPROVE YOUR COMMUNICATION, YOU CAN LEAVE FOR THE DAY"..

Yaar tum jaise MC ki wajah se bahut saare ladkon ka jeena haram ho chuka he..

inn MC ko keeda chubta rehta he g**nd me isiliye ghanto tak wait karvate he hame woh bhi bina paani,

Mujhe 100% yakeen he ki yeh log sirf company ka paisa lootne ke liye 400 SSMs vacancies update kiye the naukri me..

Mein khud mere aankhon se dekha hu ki yeh log sabko vapas bhej rahe the sirf KHUBSURAT LADKIYON ko rakh ke (lagta he lap dance karvaane ka shock he inhe)..

Ek baat bolo jo bhi India me rehta he unka english Indian accent ka hota he, chalo mein bhi maanta hu agar kuch galati hogaya grammer me toh theek, magar thanda dimak se aaraam se hum log baat kar rahe the without grammatical mistakes, iske baad bhi inn haram zaade hamare saath khel liya, mere 1100₹ bhi barbaad hogaya transportation me aur khane me..

Just for your reference guys, if you're a girl that too a beautiful girl then you can attend this company and I'm 100% sure they'll select you..

F this company..
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I was interviewed in Jan 2025.

Round 1 - One-on-one 

(5 Questions)

  • Q1. Basics of Python, Flask, ReactJs, RestApi Development
  • Q2. Python - Difference between is and ==
  • Q3. React - useEffect vs useState
  • Q4. Authentication in RestApi
  • Q5. React - Pure Component and Higher order components
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I was interviewed in Dec 2024.

Round 1 - One-on-one 

(4 Questions)

  • Q1. What's the CI/CD workflow that's followed in your team?
  • Ans. 

    Our team follows a CI/CD workflow that includes automated testing, code reviews, and continuous integration.

    • Automated testing is run on every code change to catch bugs early.

    • Code reviews are conducted before merging changes to ensure code quality.

    • Continuous integration is used to automatically build and test code changes in a shared repository.

    • Deployment pipelines are set up to automate the release process.

    • Version cont...

  • Answered by AI
  • Q2. Has there been any security incident and how have you handled those ?
  • Ans. 

    Yes, there have been security incidents and I have handled them effectively.

    • Implemented security protocols to prevent future incidents

    • Conducted thorough investigation to identify the root cause

    • Collaborated with IT team to strengthen security measures

    • Communicated with stakeholders to ensure transparency and trust

    • Provided training to employees on cybersecurity best practices

  • Answered by AI
  • Q3. Difference between authorization and authentication ?
  • Ans. 

    Authentication verifies the identity of a user, while authorization determines what actions a user is allowed to perform.

    • Authentication confirms the identity of a user through credentials like passwords or biometrics.

    • Authorization determines the level of access or permissions a user has once their identity is confirmed.

    • Authentication is the process of logging in, while authorization is the process of granting or denyin...

  • Answered by AI
  • Q4. LLD for an authentication and authorization system
  • Ans. 

    LLD for an authentication and authorization system

    • Separate modules for authentication and authorization

    • Use of secure hashing algorithms for storing passwords

    • Role-based access control implementation

    • Audit logging for tracking user actions

    • Integration with external identity providers

  • Answered by AI
Round 2 - One-on-one 

(1 Question)

  • Q1. Design a document managed storage like google drive as an E2E solution.
  • Ans. 

    Design a document managed storage like Google Drive as an E2E solution.

    • Implement user authentication and authorization for secure access.

    • Create a user-friendly interface for uploading, organizing, and sharing documents.

    • Include features like version control, file syncing, and search functionality.

    • Utilize cloud storage for scalability and accessibility.

    • Implement encryption for data security.

    • Integrate with third-party app

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare well on the points mentioned in your resume.
Be ready to provide reasons for decisions taken for your resume.
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
-
Result
-
Round 1 - One-on-one 

(6 Questions)

  • Q1. What are the aml and kyc requirements?
  • Ans. 

    AML and KYC requirements are regulations that financial institutions must follow to prevent money laundering and verify the identity of their customers.

    • AML (Anti-Money Laundering) requirements involve monitoring transactions, reporting suspicious activities, and conducting customer due diligence.

    • KYC (Know Your Customer) requirements involve verifying the identity of customers, assessing their risk level, and maintainin...

  • Answered by AI
  • Q2. Why should we hire you, briefly describe a scenario where you would showcase a different skill or talent compared with your fellow employees?
  • Ans. 

    I have a strong attention to detail and analytical skills that set me apart from my colleagues.

    • I have a proven track record of accurately identifying and resolving discrepancies in KYC documentation.

    • I excel at conducting thorough research and analysis to ensure compliance with regulations.

    • My ability to effectively communicate complex information to stakeholders sets me apart in team collaborations.

  • Answered by AI
  • Q3. Strength and weakness?
  • Ans. 

    Strength: attention to detail, Weakness: perfectionism

    • Strength: Ability to meticulously review documents and identify discrepancies

    • Strength: Strong analytical skills to detect potential risks or fraudulent activities

    • Weakness: Striving for perfection may lead to spending too much time on a task

    • Weakness: Difficulty in delegating tasks due to desire for everything to be done perfectly

  • Answered by AI
  • Q4. Project and achievements?
  • Ans. 

    Implemented a new KYC process resulting in 30% reduction in onboarding time and 20% decrease in errors.

    • Led a team to revamp KYC procedures and systems

    • Introduced automation tools to streamline verification process

    • Trained staff on updated KYC regulations and best practices

  • Answered by AI
  • Q5. Are you a team player? What do you do when you don’t get along with certain colleagues? How do you manage conflict resolution?
  • Ans. 

    Yes, I am a team player. I believe in open communication and collaboration. When conflicts arise, I address them directly and seek resolution.

    • I believe in open communication and collaboration within the team.

    • I address conflicts directly and seek resolution through constructive conversations.

    • I focus on finding common ground and working towards a solution that benefits the team as a whole.

  • Answered by AI
  • Q6. Provide a situation where you might have failed previously? What has that experience taught you?
  • Ans. 

    I failed to meet a deadline due to poor time management.

    • Underestimated the time needed for a project

    • Did not prioritize tasks effectively

    • Learned to create a detailed schedule and set realistic deadlines

  • Answered by AI
Round 2 - Aptitude Test 

General English grammar knowledge and some calculations

Round 3 - HR 

(6 Questions)

  • Q1. CTC and expected salary details?
  • Q2. No you cannot negotiate and end up taking what they give you!
  • Q3. No relocation time, do it during weekends
  • Q4. No target compensation or other benefits
  • Q5. If ur employed through agency or consultancy you will be always a contingent and treated less than permanent employees
  • Q6. 12 hours a day, 6 days a week, no social or life balance

Interview Preparation Tips

Interview preparation tips for other job seekers - The experience is good overall 120 candidates only 2 of us got selected but the politics is bad

Citizens Alliance Interview FAQs

How many rounds are there in Citizens Alliance interview?
Citizens Alliance interview process usually has 3 rounds. The most common rounds in the Citizens Alliance interview process are Resume Shortlist, HR and One-on-one Round.
How to prepare for Citizens Alliance interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Citizens Alliance. The most common topics and skills that interviewers at Citizens Alliance expect are CSAT, Bpo Operations, SLA Management, Attrition Management and Customer Service Management.
What are the top questions asked in Citizens Alliance interview?

Some of the top questions asked at the Citizens Alliance interview -

  1. How many states are there in West Ben...read more
  2. In depth interview about the skills, experience and knowledge about the dom...read more
  3. for managers - its mostly behavioral questi...read more
How long is the Citizens Alliance interview process?

The duration of Citizens Alliance interview process can vary, but typically it takes about less than 2 weeks to complete.

Tell us how to improve this page.

Citizens Alliance Interview Process

based on 10 interviews

Interview experience

4
  
Good
View more

Interview Questions from Similar Companies

WNS Interview Questions
3.4
 • 980 Interviews
Goldman Sachs Interview Questions
3.5
 • 408 Interviews
Teach For India Interview Questions
4.0
 • 27 Interviews
Oxfam Interview Questions
4.9
 • 5 Interviews
HelpAge India Interview Questions
4.3
 • 2 Interviews
Actionaid Interview Questions
4.1
 • 1 Interview
View all

Citizens Alliance Reviews and Ratings

based on 185 reviews

4.3/5

Rating in categories

4.2

Skill development

4.3

Work-life balance

3.8

Salary

3.9

Job security

4.3

Company culture

3.8

Promotions

4.2

Work satisfaction

Explore 185 Reviews and Ratings
Public Policy Research Assistant

Kolkata

1-3 Yrs

₹ 1-2.75 LPA

Explore more jobs
Junior Executive
21 salaries
unlock blur

₹1.2 L/yr - ₹2.2 L/yr

Quality Analyst
12 salaries
unlock blur

₹1.7 L/yr - ₹3.5 L/yr

Executive
8 salaries
unlock blur

₹1.2 L/yr - ₹1.9 L/yr

Team Lead
7 salaries
unlock blur

₹1.8 L/yr - ₹3.2 L/yr

Associate
6 salaries
unlock blur

₹9 L/yr - ₹13 L/yr

Explore more salaries
Compare Citizens Alliance with

Oxfam

4.9
Compare

Actionaid

4.1
Compare

HelpAge India

4.3
Compare

Pratham Education Foundation

4.1
Compare
Did you find this page helpful?
Yes No
write
Share an Interview