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Citizens Alliance

Compare

3.7

based on 73 Reviews

Filter reviews by

Citizens Alliance Quality Controller Reviews

Updated 24 Dec, 2023

Overall Rating

3.0/5

based on 1 review

Rating distribution

0 (0%)

1 (100.0%)

0 (0%)

Category Ratings

5.0

Work-life balance

5.0

Promotions

4.0

Company culture

4.0

Salary

4.0

Skill development

4.0

Work satisfaction

1.0

Job security

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1 review found

Sort by: Popular

Quality Controller in Howrah

Full Time

Voice \/ Blended Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Salary

4.0

Skill development

1.0

Job security

5.0

Promotions

4.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 24 Dec 2023

Likes

Process good people respect

Salary - Good
Skill development - Good
Promotions - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

No job security here

Job security - Bad

Top trending discussions

View All

I have 7 YOE. from Delhi Current CTC - 9.25LPA + 75K varriable. Working Skillset is Kubernetes and Openstack. Current - 100% WFH 1. NTT Data- Noida Hybrid CTC -18 LPA + 2.5L variable. what is current value in market for Kubernetes skillset? How can I negotiate to get better offer?

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Other Citizens Alliance Reviews

Junior Executive in Kolkata

Full Time

Junior executive Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 19 Oct 2024

Likes

Only holidays are good .

Dislikes

First of all Hiring was done as inbound process but both inbound and outbound were done . Management is very bad . There is no job security in this company which can be kicked out by the management at any time . In this company, the management's mistakes do not mean they are wrong, only the agents' mistakes are wrong . Some managers and some CCU leads use it very poorly and very badly. No matter how well you do, at the end of the year, if you are not a familiar face, you will give a very bad grade, which results in a very bad and low salary increase . Worst company in my opinion my one year and three months experience is very bad....Read More

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Senior Associate in Kolkata

Full Time

Other Program / Project Management Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

4.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 03 Oct 2024

Likes

Job security.

Job security - Good

Dislikes

- Office Politics - Micromanagement - Authoritarian/autocratic style of working - Appraisals/Promotions? Absolutely No-no - Employees are treated as bonded labourers - Huge trust deficit & extremely discriminatory and partial behaviour of managers In a nutshell- toxic work environment, decreased morale, and extreme inefficiency within the team

Salary - Bad
Skill development - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Junior Executive in Kolkata

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 14 Feb 2025

Likes

Very good environment and good work ..

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Data Entry and Tele Caller in Kolkata

Full Time

Customer Success Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 27 Feb 2025

Likes

Company culture - Excellent
Work-life balance - Good

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Executive in Kolkata

Full Time

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 21 Mar 2024

Likes

Work life Balance

Skill development - Good
Job security - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

I don’t have any dislikes about working at this company

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Junior Executive in Kolkata

Full Time

Operations, Maintenance & Support Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

5.0

Skill development

4.0

Job security

5.0

Promotions

5.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 16 Oct 2023

Likes

I'm very happy to be an employee of CAPL. The seniors and TL & QC in the office are very helpful. The environment of the office is very good so it's nice to work and there no salary issue.

Salary - Excellent
Skill development - Excellent
Job security - Good
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Executive in Kolkata

Full Time

Operations, Maintenance & Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 16 Oct 2023

Likes

Mainly work environment and well-organized management, I am working in the grievance cell industry and in this industry with top-notch management. and we are happy to work with them.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Executive in Kolkata

Full Time

Business Process Quality Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

5.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 16 Oct 2023

Likes

All the seniors are super helpful and the culture of the office are very good and professional.I have learnt a lot after joining this company.

Skill development - Excellent
Job security - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Office lift and salary structure is not clear.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Agent in Kolkata

Full Time

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

5.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 16 Oct 2023

Likes

There is no pressure in this company.and also company gave us many many holidays.

Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Good

Dislikes

There is nothing dislike about this company.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Quality Control Analyst in Kolkata

Full Time

Corporate Communication Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 30 Dec 2023

Likes

Nothing I like about the company

Dislikes

Everything is worst in the company

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Saturday (Strict Timings)

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Citizens Alliance Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 1 Citizens Alliance review submitted by Citizens Alliance employee. Read reviews on salaries, working hours, work culture, office environment, and more to know if Citizens Alliance is the right company for you. ...Read more