Caretel Infotech Customer Service Representative Reviews
based on 31 reviews
Updated 26 Sep, 2024
Overall Rating
2.6/5
How AmbitionBox ratings work?
Category Ratings
3.6
Work-Life balance
3.5
Job Security
3.2
Skill development
3.2
Work Satisfaction
2.2
Company culture
1.7
Salary & Benefits
1.6
Promotions/Appraisal
Caretel Infotech is rated
2.6 out of 5 stars on
AmbitionBox, based on 31 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Caretel Infotech is rated
2.6 out of 5 stars on
AmbitionBox, based on 31 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in Caretel Infotech Customer Service Representative Reviews
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31 reviews found
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Popular
Customer Service Representative in
New Delhi
Bpo Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 12 Feb 2018
Likes
All
Dislikes
Work life balance
Work Details
Exciting
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Service Representative
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 08 Mar 2019
Likes
Only good for those who want carefree job , less salary , monotonous work , no pressure good for starting your career in BPO sector only good for noobs
Work Details
Work timings: Flexible Timings
Customer Service Representative
Executive Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 02 Aug 2019
Likes
Really gud staff behaviour, nice place to work, cab bus is there for pick or drop overall it was more than average for me.
Dislikes
Location is not that gud in rainy seasons, salary is not satisfied according to workload cause too much work pressure could be there in some processes.
Work Details
Working in a pilot batch process was gud experience whixh was consumer affairs..not easy to understand on initial stage and also not get a very gud salary for which we should get.
Work timings: Flexible Timings
Work related travel:This is a desk job.
Customer Service Representative
Aunti corruption Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 08 Aug 2017
Likes
I worked in Aunti corruption in caretel infotech. My job profile was c.s.r in caretel infotech.i have learnt lot of in caretel infotech and also improved my conversation skills and others.i want to say thanks to my company caretel infotech
Dislikes
There is a need for improve management in caretel infotech
Work Details
Work timings: Strict Timings
Customer Service Representative
CSR & Sustainability Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 11 Jan 2020
Likes
Everything is perfect
Dislikes
Leaves
Work Details
Csr
Work days: Rotational Shift
(Flexible Timings)
Customer Service Representative in
New Delhi
Retail & B2C Sales Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 13 Oct 2018
Overall Rating
Customer Service Representative in
New Delhi
Pfrda Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 20 May 2019
Likes
It's good platform to start when someone is fresher
Dislikes
Salary is too low.
Work Details
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within Country.
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Caretel Infotech.
Customer Service Representative
Inside sales Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 24 Aug 2019
Likes
Nothing
Dislikes
No career growth, don't get salary on time, no proper training, managers are not supportive and skilled.
Work Details
Pathetic
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
People also ask about Caretel Infotech's Customer Service Representatives
Is Caretel Infotech a good place to work for Customer Service Representatives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 2.6 out of 5 from over 31 employee reviews, it's clear that most customer service representatives have a below average experience working at Caretel Infotech. Work-Life balance holds the highest rating at 3.6, while career growth is rated the lowest amongst all factors at 1.6. Read reviews about work-life balance and career growth on AmbitionBox.
Does Caretel Infotech pay their Customer Service Representatives well?
According to AmbitionBox reviews, Caretel Infotech customer service representatives rate their salary and benefits at 1.7 out of 5, based on 31 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Caretel Infotech's customer service representatives salaries here and to read reviews specifically about salary and benefits at Caretel Infotech for customer service representatives, click here.
How is the work culture at Caretel Infotech for Customer Service Representatives?
Work culture at Caretel Infotech for customer service representatives is rated 2.2 out of 5 by 31 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at Caretel Infotech for customer service representatives, click here.
How is the job security at Caretel Infotech for Customer Service Representatives?
Based on 31 reviews on AmbitionBox, Caretel Infotech's customer service representatives rate job security at 3.5 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Caretel Infotech for customer service representatives, click here.
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