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People also ask about Capita's Senior Customer Service Executives
Is Capita a good place to work for Senior Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.1 out of 5 from over 71 employee reviews, it's clear that most senior customer service executives have an average experience working at Capita. Job Security holds the highest rating at 3.4, while career growth is rated the lowest amongst all factors at 2.4. Read reviews about job security and career growth on AmbitionBox.
Does Capita pay their Senior Customer Service Executives well?
According to AmbitionBox reviews, Capita senior customer service executives rate their salary and benefits at 2.8 out of 5, based on 71 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Capita's senior customer service executives salaries here and to read reviews specifically about salary and benefits at Capita for senior customer service executives, click here.
How is the work culture at Capita for Senior Customer Service Executives?
Work culture at Capita for senior customer service executives is rated 2.8 out of 5 by 71 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at Capita for senior customer service executives, click here.
How is the job security at Capita for Senior Customer Service Executives?
Based on 71 reviews on AmbitionBox, Capita's senior customer service executives rate job security at 3.4 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Capita for senior customer service executives, click here.
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Gender Based Ratings for Capita Senior Customer Service Executive
based on 59 reviews
Rated by 20
Women
Rated by 39
Men
Working Days for Capita Senior Customer Service Executive
based on 71 reviews
Monday to Friday
62%
Rotational Shift
32%
Monday to Saturday
2%
Alternate Saturday off
2%
Other
2%
Work Timings for Capita Senior Customer Service Executive
based on 71 reviews
Flexible timing
Strict (12pm - 2.30am)
Strict (1.30pm - 10.30pm)
70%
5%
5%
20% employees reported other strict timings
Shift Timings for Capita Senior Customer Service Executive
based on 71 reviews
Day shift
Night shift
79%
21%
Business Travel for Capita Senior Customer Service Executive
based on 71 reviews
No travel
80%
Within city
16%
International travel
4%
7%
less
than the average Senior Customer Service Executive Salary in India
View more details
Office cab/shuttle
3 total
responses
International/On-site exposure
1 total
response
Free meal
1 total
response
Health insurance
5 total
responses
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