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Filter reviews by Call 2 Connect Customer Service Associate Reviews
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Job security
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Skill development
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Salary
What employees say about Call 2 Connect?
Insights from employee reviews on AmbitionBox
Workplace insights
Monday to Friday
40% employees reported
Flexible timing
60% employees reported
Within city
50% employees reported
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5 reviews found
Customer Service Associate in Mumbai
Full Time
Banking Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
There is not any good thing. I fing in job
Dislikes
Management is not proper and There is not helping Team with agent
- Salary - Poor
- Skill development - Poor
- Promotions - Poor
- Work satisfaction - Poor
- Company culture - Poor
- Work-life balance - Bad
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Customer Service Associate in Malad mumbai
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work culture
- Work satisfaction - Good
Dislikes
Nothing
- Salary - Poor
Work Details
Excellent
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Customer Service Associate in Mumbai
Hathaway cable service Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Only how to talk politely with customers.
Dislikes
No incentives, over time works without pay, no "AC" and many more.
- Salary - Poor
- Job security - Poor
- Promotions - Poor
Work Details
There is no any parmanent process and no one would stay for long time.
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
Customer Service Associate in Dehradun
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Enjoy the atmosphere. Get 2 meet, interact, communicate and learn from people. Share ideas
- Salary - Excellent
- Skill development - Excellent
- Job security - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Excellent
Dislikes
Team Leaders and HR's can be obnoxious. Demand too much out of you. Politics - likes/Dislikes, back biting, salary may be less according to job description. No benefits, stipends, Cab Facilities, Food Allowance, Lack of innovation. No motivation
Work Details
It can be both tiring & innovative, not to mention challenging
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
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Customer Service Associate in Mumbai
Customer service Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
It was a pleasure enviorment.
- Skill development - Excellent
- Work satisfaction - Good
- Work-life balance - Good
Dislikes
Nothing
Work Details
Good.
Work days: Rotational Shift (Flexible Timings)
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Similar Designation Reviews
Customer Service Representative in Mumbai
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
A worst management of the company.
Dislikes
A worst management of company. What thing is that company provide offer letter and experience letter as a hard copy but not on mail the soft copy. If you are working on this management then issue the salary in cash now why on account you are issuing . The employers and the head of operations are not good in that company. The housekeeping after company is also not good They give us a wrong comment that they are giving the parking facility but they do not issue Call to company treat the employer as a sleeves and labour. Call to connect company and the support staff don't know that the business is going in the base of employee not at the base of employer. Because employee is a creditor of company and employer is the debitor of the company Call connect company support to employer not to employee. I suggest to every person not to go in that company It's better try for first source , techmahindra and etc...Read More
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work timings: Strict Timings
Work related travel: This is a desk job.
Customer Service Representative in Mumbai
Full Time
Customer Success, Service & Operations - Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Discipline, gain Communication skills, interaction with customer, How to behave front of customer.
Dislikes
Delay and deduction of salary, Work pressure increases but not salary.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Customer Service Executive in Mumbai
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Skills improvement
- Job security - Excellent
Dislikes
Work culture is very bad
- Salary - Bad
- Skill development - Poor
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Customer Care Executive in Mumbai
Full Time
Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Gains Communication skills and good experience as soft skills
- Skill development - Good
- Job security - Excellent
Dislikes
Work load increases but not income as well as delay salary every month
- Salary - Bad
- Promotions - Bad
- Work satisfaction - Bad
Customer Relationship Manager in Mumbai
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good team,growth and good companies investment
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Good
Dislikes
Partiality , client target oriented and salary depends on target.
Work Details
Work policy: Pregnancy leave applicable
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Customer Service Executive in Mumbai
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Dislikes
- Salary - Poor
- Promotions - Poor
Work Details
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
Customer Care Executive in Mumbai
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
There work growth
- Job security - Excellent
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Not too much skill development
- Salary - Poor
Customer Care Executive in Ongole
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I am interested in the work
- Salary - Good
- Skill development - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
No
Work Details
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
Customer Support Executive in Virar
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
It increases your communication skills but job security is not there😅.
- Skill development - Good
Dislikes
It's ok to do work in Call2Connect.
- Salary - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Poor
Team Lead in Mumbai
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Helpful and like family environment, supportive people, job security, salary on time,
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
There is no dislike
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Other Call 2 Connect Reviews
Assistant Manager in Mumbai
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
Dislikes
Manager behaviour and using abusive language every time. No manners have managers.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Quality Analyst in Mumbai
Full Time
Quality Assurance and Testing Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I have been working in this organisation from the last 3 years. The environment in this company is very friendly. I got opportunity to learn various new things in this organisation.i joined this organisation as an advisor, after 6 months I got the designation of a quality analyst.....all thanks goes to my senior management
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing
Work Details
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
Quality Analyst in Mumbai
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Dislikes
- Salary - Bad
- Skill development - Poor
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Calling Agent in Virar
Full Time
Retail & B2C Sales Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Flexible location
Dislikes
No proper appraisal, no leaves for mental peace no proper support for assistance
- Salary - Poor
- Job security - Poor
- Promotions - Bad
- Company culture - Poor
- Work-life balance - Poor
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Insurance Adviser in Mumbai
Full Time
Life Insurance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
All Seniors are friendly and very helpfull in training specially BHAVESH SIR, SUNNY SIR, SABA MAM, SONALI MAM, DARAKHSHA MAM EVERYONE IS SO GOOD AND HELPFULL. And no restrictions for praying many Muslims girls boys both are praying for Namaz time. So I like very much these types of activities these is a good message for us.
- Skill development - Excellent
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Good
Dislikes
I think no any dislike activities.
Work Details
Work days: Monday to Saturday (Flexible Timings)
BPO Executive in Virar
Full Time
Airtel Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The place is good the only factory is timing they give the worst timing like 2 am to 11 pm like who get rickshaw from that location at night
- Job security - Excellent
- Company culture - Good
Dislikes
Timing schedule
- Salary - Poor
- Promotions - Poor
- Work satisfaction - Poor
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City, Travel Within Country.
Customer Sales Representative in Mumbai
Full Time
Administration Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Flexible environment
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
There is nothing to dislike about
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
CSR Executive in Mumbai
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Bad
Dislikes
Salary time and incentive and shift timings
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work related travel: This is a desk job.
IT Executive in Mumbai
Full Time
IT Network Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Environment communication & colleagues
- Skill development - Excellent
- Job security - Good
- Work satisfaction - Good
- Company culture - Excellent
Dislikes
Nothing..
- Salary - Poor
- Promotions - Poor
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Quality Analyst in Mumbai
Full Time
Business Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Skill development - Good
- Job security - Good
- Work satisfaction - Good
- Work-life balance - Good
Dislikes
- Promotions - Poor
Work Details
Work days: Rotational Shift
Work related travel: This job involves Travel Within City.
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Call 2 Connect Reviews by Designations
- Call 2 Connect Customer Care Executive Reviews
- Call 2 Connect Customer Service Executive Reviews
- Call 2 Connect Team Lead Reviews
- Call 2 Connect CSR Executive Reviews
- Call 2 Connect Customer Support Executive Reviews
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AmbitionBox has 5 Call 2 Connect reviews submitted by Call 2 Connect employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Call 2 Connect is the right company for you. 40% of employee...s reported the working days at Call 2 Connect as Monday to Friday. 60% employees reported the work timings at Call 2 Connect as Flexible timing. Read more- Home >
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