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Filter reviews by BT Group Team Lead Operations Reviews
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What employees say about BT Group?
Insights from employee reviews on AmbitionBox
Workplace insights
Monday to Friday
100% employees reported
Flexible timing
50% employees reported
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4 reviews found
Team Lead Operations in Gurgaon / Gurugram
Full Time
Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Employee oriented, job security .
- Salary - Good
- Skill development - Good
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Excellent
Dislikes
Old systems, not thinking of future. Female oriented
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Team Lead Operations in Gurgaon / Gurugram
Full Time
Investment Banking, Private Equity & VC Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Amazing company and proud to be associated for over 10 years, friendly culture, leadership connect is simply awesome.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing till date...
Work Details
Work days: Monday to Friday (Flexible Timings)
What people are saying about BT Group
Team Lead Operations in Gurgaon / Gurugram
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Best organization till now where I worked
Dislikes
Job Security, carrer growth
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Working as shift lead
Work days: Monday to Friday (Flexible Timings)
Team Lead Operations in Gurgaon / Gurugram
Telecom Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
BT is taking care of health and wellbeing of employees and supporting them in every aspect of support they need while doing WFH . Recently they procured table and chair supporting employees to make better environment to di WFH
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Similar Designation Reviews
IT Service Manager in Gurgaon / Gurugram
Full Time
IT Infrastructure Services Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Best place for those professionals who already have groomed themselves with handsome salaries and want a stable life.
- Skill development - Excellent
- Job security - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
No growth in salary like most of the other organisations.
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Chat Support Executive in Gurgaon / Gurugram
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Worst worst worst worst worst
Dislikes
Politics politics politics politics politics discrimination
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Service Management Lead in Kolkata
Full Time
Service Delivery Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work life balance
- Skill development - Excellent
- Job security - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Not a pay master
- Promotions - Poor
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Senior Service Desk Analyst in Kolkata
Full Time
Operations Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing………….as much they
- Job security - Excellent
Dislikes
Everything especially people think they are pro
- Salary - Bad
- Skill development - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Senior Service Desk Analyst in Kolkata
Full Time
Service Delivery Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Ambience of the company
Dislikes
Toxic culture in the department
- Salary - Poor
- Skill development - Bad
- Promotions - Poor
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Change Manager in Kolkata
Full Time
Service Delivery Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Pay and Job Security
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Hybrid Model, will prefer to work from office or home
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Change Manager in Gurgaon / Gurugram
Full Time
Technology / IT Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work culture is very good
- Salary - Good
- Skill development - Excellent
- Job security - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Na
Work Details
Work policy: 3 days/week from office
Work timings: Flexible Timings
Work related travel: This job involves Travel Within City.
Accounts Receivable Specialist in Gurgaon / Gurugram
Full Time
International billing GCB operation Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work life balance nd company management is good and employee can have stability
- Skill development - Good
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing just increment part is not that great
- Salary - Poor
Work Details
Wonderful experience
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Change Manager in Gurgaon / Gurugram
Full Time
Business Intelligence & Analytics Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Company bears all major expenses
- Skill development - Good
- Job security - Excellent
- Work-life balance - Good
Dislikes
Managers aren't good leaders
- Salary - Poor
- Promotions - Poor
- Company culture - Poor
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Accounts Receivable Associate in Gurgaon / Gurugram
Full Time
Finance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work life balance
- Salary - Good
- Skill development - Good
- Job security - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Politics
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Other BT Group Reviews
Software Engineering Professional in Bangalore / Bengaluru
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
For a junior it's a very good learning opportunity and for very senior it's settling company, middle level roles its completely on team and managerial hierarchy. Learning is too good Leaves is good Affordable transport
- Salary - Good
- Job security - Excellent
- Work satisfaction - Good
- Company culture - Good
Dislikes
1.Work life balance sometimes gets messed up as u have to work both in UK and india hours 2. Cafeteria in BT india is very bad 3. Few teams have visible politics, as there is less number of job level, and more people within role, competition and ego clashes are a lot . Example 10 years exp and 3 exp will be in same role and designation
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Associate Advisor in Kolkata
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Transport facilities Meals on discounted rates IJPs Work from home policies
- Job security - Good
Dislikes
They hire freshers, offer them a good role and then change the role on joining day to a customer service role which has literally 0 work life balance, poor learning curve, pathetic leave policies.
- Skill development - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Work-life balance - Bad
Work Details
Work related travel: This job involves Travel Within City.
Software Engineering Manager in Bangalore / Bengaluru
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Somewhat, we have work life balance.
Dislikes
Complex structure of the Org. Way too much of Org structure changes within short period of time. Employees are facing difficulty with following company goals as it's always changing with the change of the leadership. Unnecessary timeline pressure.
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
Finance Business Partner in Gurgaon / Gurugram
Full Time
Accounting & Taxation Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good company, if you want to work in MNC culture , no one will bother you. But you will not get promotion or growth here. People are sitting at the same position for more than 10 years now.
- Salary - Excellent
- Work-life balance - Excellent
Dislikes
No growth
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Financial Analyst in Gurgaon / Gurugram
Full Time
Finance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
-Company culture and values -Senior leadership -Ample of learning opportunities
- Skill development - Excellent
- Job security - Excellent
- Work satisfaction - Good
- Company culture - Excellent
Dislikes
-Processes are complex, it's not easy to get things done -Frequent reorgs -Many non productive activities part of BAU
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Engineering Manager in Bangalore / Bengaluru
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Poor work life balance. Too many unnecessary meetings. They have hired contractors and made them bosses causing poor work life balance.
Dislikes
Poor work life meetings. Too many unnecessary meetings.
- Salary - Poor
- Job security - Poor
- Promotions - Poor
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
SME in Kolkata
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Job security Both ways cab
- Salary - Good
- Job security - Excellent
Dislikes
The top management is hired from Wipro BPO even being captive senior management runs the company like a third party and micro management at its peak. Discussed promotion and IDP gets canceled Any Ops run the show with Inclusive decision making moved to different campaign Micromanage people you will be rewarded with promotion
- Skill development - Poor
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Automation Specialist in Kolkata
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work life balance is good Usually no issues with leaves
- Job security - Good
- Work-life balance - Good
Dislikes
Hikes are terrible Work flexibility is zero. Just on pen and paper they have flexible working options. No one can avail them except the managers sitting high above. If you wanna join BT , do join , no issues. Try not to join in kolkata location. There are serious problems there.
- Salary - Poor
- Skill development - Bad
- Promotions - Bad
- Work satisfaction - Poor
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Technical Support Engineer in Kolkata
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Everything is pathetic except Cab facility is good
Dislikes
Mental torture camp…BT Employees have to work under so much pressure that some of the BT Employees have gone coma…Not recommended at all
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Poor
- Work-life balance - Bad
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Front Office Executive in New Delhi
Full Time
Facility Management Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Salary on time. Learned new skills.
Dislikes
Haven't found a pigeon box last 3 months. No one here to listen your problems. If you ask anything about your problem, you'll get a response that turns back on you. The technician, pantry boy, and security supervisor are all here to give you a backhanded response. The biggest issue here there is lack of respect. The one who hired you hasn't even asked for feedback until now. "Every company asks for feedback every three months; I'm sharing what I know from my experience."...Read More
- Promotions - Poor
- Work satisfaction - Bad
- Company culture - Poor
- Work-life balance - Bad
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- HQ - London, United Kingdom (UK)
- 10k-50k Employees (India)
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AmbitionBox has 4 BT Group reviews submitted by BT Group employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if BT Group is the right company for you. 100% of employees reported the wo...rking days at BT Group as Monday to Friday. 50% employees reported the work timings at BT Group as Flexible timing. Read more- Home >
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