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BT Group

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3.9

based on 1.9k Reviews

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BT Group Customer Service Associate Gurgaon / Gurugram Reviews

Updated 30 Apr, 2024

Overall Rating

3.5/5

based on 6 reviews

Rating distribution

2 (33.3%)

0 (0%)

1 (16.7%)

Category Ratings

3.6

Company culture

3.6

Salary

3.0

Job security

2.9

Skill development

2.7

Work-life balance

2.5

Work satisfaction

2.1

Promotions

What employees say about BT Group?

Insights from employee reviews on AmbitionBox

Gender based rating

3.4

Rated by Women

2 reviews

3.5

Rated by Men

4 reviews

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6 reviews found

Sort by: Popular

Customer Service Associate in Gurgaon / Gurugram

Full Time

Voice / Blended Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

1.0

Skill development

2.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 30 Apr 2024

Likes

Some of The monetary benefits they have

Dislikes

Culture, peer pressure, pressure from the management

Salary - Poor
Skill development - Bad
Job security - Poor
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Associate in Gurgaon / Gurugram

Full Time

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

3.0

Skill development

1.0

Job security

3.0

Promotions

2.0

Work satisfaction

5.0

Company culture

2.0

Work-life balance

posted on 22 Sep 2023

Likes

Not a good company for long run, no respect for employees stability, for recession many employees have been fired to cut cost their budget, I’m the one in this.

Salary - Excellent
Company culture - Excellent

Dislikes

Never apply no job security and stability heee, apply at own risk.

Job security - Bad
Work satisfaction - Poor
Work-life balance - Poor

What people are saying about BT Group

View All

illegalargumentor

works at

BT Group

I have 4.1 YOE Java Spring boot and AWS Telstra with 26 LPA including 6% variable pay. EPAM with 29 LPA including 2 L joining bonus. Which once should I go with considering for long term, Job security and Wlb.

Confusion for EPAM or Telstra

Join Telstra

Join EPAM

28 participants . expiring in 3d

Got a question about BT Group?

Ask anonymously on communities.

Customer Service Associate in Gurgaon / Gurugram

Full Time

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 05 Jul 2023

Likes

Work culture and benefits

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Appraisal

Customer Service Associate in Gurgaon / Gurugram

Full Time

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

5.0

Job security

2.0

Promotions

3.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 17 Oct 2023

Likes

Job security

Skill development - Good
Job security - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Not good with salary increment

Promotions - Poor

Customer Service Associate in Gurgaon / Gurugram

Openreach Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 17 May 2019

Likes

Awesome company, best facilities for staff

Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Work Details

Learned a lot

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Service Associate in Gurgaon / Gurugram

General Insurance Department

1.0

Overall Rating

1.0

Category Ratings

3.0

Salary

1.0

Skill development

5.0

Job security

1.0

Promotions

1.0

Work satisfaction

2.0

Company culture

1.0

Work-life balance

posted on 18 Sep 2018

Likes

Salary and job security

Job security - Excellent

Dislikes

No growth . Monotonous and pathetic management

Skill development - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Bad

Work Details

Chat

Work timings: Flexible Timings

Work related travel: This is a desk job.

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BT Group Customer Service Associate Reviews by Locations

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BT Group Gurgaon / Gurugram Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 6 BT Group reviews submitted by BT Group employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if BT Group is the right company for you.