British Airways Service Advisor Reviews

Likes

Hi Guys, Imma help u out, Ur bro is here, I am not longer a part of BA but I used to work here. And I will be honest. ------------------------------------------------ 1) Work life balance = 9hrs shift / 7hr 50 mins login/1hr 10 mins break. _____________________ 2) carrier growth= Excellent Brand Value, Respected organisation, make sure to atleast stay for 1-2 yrs so that it will have a good impact on your resume. ----------------------- 3) leave policy = Bad leave policy, very difficult to get the leaves approved, worst sick leave policy but good amount of leaves. ______________________ 4) compensation= Very Good over time pay, OT is available Almost every day , Good compensation as compared to other third party BPOs but nothing compared to companies like JP Morgan, Amex, cvent, Barclays. ________________________ 5) Culture= Pretty Bad , things should have been better but honestly work culture is really toxic. ________________________ 6) hygiene= very beautiful office and very hygienic washrooms. _______________________ 7) canteen= bekaar h bhaiya m to Tut gya. _______________________ 8) work = less number of calls. But yes you have to learn a lot and they will train you on a software called Pegasus which is not accepted anywhere. All other companies are working on Amadeus but Ba doesn't.you will sometimes love this job and sometimes hate the conditions but remember I made a mistake of leaves ba in few months and I cried that why I left. I am undergrad and I was getting opportunity in companies like tech Mahindra, I energizer, iqor and teleperformanc. The crowd was really bad and I started to regret leaving BA more then I got the opportunity to work with another big captive unit I Wont name it.so please guys make sure that you do not rage quit. They will not give you resignation acceptance with last working day mentioned on it so most likely you won't be able to join majority of the companies till the time your experience letter is issued which takes around 60 days . They do it on purpose so that the candidate wouldn't join the next organisation. Please stay there for a year or two. 9) Management= bekaar h bhot. 10) Should you choose BA= only if you cannot join companies like Amex, British telecom, cvent, Barclays, JP Morgan ( Bangalore), Emirates (Mumbai), Qatar Airways ( Ahmedabad). baaki theek h yrr itni bhi buri nhi h . Third party BPO se to 100 times better h. Company ka naam h izzat h tumhe insaano jaise treat krte h. People that I like = Nikhil Nangia ( HR) + Rahul Mukoto ( SSL) + Ajitesh ( SSL) + Rakesh Narayanan ( Vertical head ) + Sandeep ( supervisor Nesting ) +Vijeta ( TL ) + Sulabh Mittal ( ABM)....Read More

Dislikes

Natty ( Natasha )( vertical head)+ Salma ( SSL ). Abhishek Garg ( TL ) + Saare HR.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Absolutely nothing what a cheap company it is

Dislikes

Worst company I have ever worked with, I won’t suggest anyone to join this cheap company. I asked for a letter of recommendation from my ex manager for my higher studies in UK he refused to give one, such a looser he is , I still remember the day when I went to submit the company assets, i wanted to use the restroom but the securityguard outside said you are not allowed to use it …. Hahaha can’t even comment on that I have wasted my precious years here I do not recommend anyone to work with call ba...Read More

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

Incentives, allowances and good place to work. Excellent managers and team leaders Very motivating team mates.

Dislikes

Bad administration, unyielding and un-understanding transport facilities. Admin is so bad that everytime, we sit to discuss an issue, he gives vague explanations to all issues and advocates excuses.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Training and personal comfort

Dislikes

Average cafeteria, poor management, Low salary and very less appraisal, poor incentives, poor OT income, poor work balance

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Just the trainer

Dislikes

Otherwise they dont care about an employee who waited for month for joining date and after that they fire them without even thing that what the person will do no understanding and poor and cheap mentally everyone have so bad and they just hire to fire people by making them guilty

Work Details

Work days: Rotational Shift (Strict Timings)

Likes

How would i know... ridiculous

Dislikes

How would i know i have worked here for a month

Likes

Company has zero policy towards employees well being

Dislikes

Infrastructure for work requirement is poor...e.g, desktop...chair, leadership is least bothered with your concern

Work Details

Work timings: Strict Timings

Likes

It is a great place if you're looking for growth. Amazing work environment.

Dislikes

You will have a hard time in getting your leaves approved

Work Details

Work timings: Flexible Timings