British Airways Service AdvisorGurgaon / Gurugram Reviews
based on 46 reviews
Updated 5 Jan, 2025
Overall Rating
3.3/5
How AmbitionBox ratings work?
Category Ratings
3.7
Job security
3.6
Skill development
3.4
Salary
3.2
Company culture
3.2
Work-life balance
3.2
Work satisfaction
2.9
Promotions
British Airways is rated
3.3 out of 5 stars on
AmbitionBox, based on 46 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
British Airways is rated
3.3 out of 5 stars on
AmbitionBox, based on 46 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in British Airways Service Advisor Gurgaon / Gurugram Reviews
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46 reviews found
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Popular
Service Advisor in
Gurgaon / Gurugram
Full Time
·
Operations, Maintenance & Support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 05 Jan 2025
Likes
Perks of receiving the discount flights is the only benefit you may receive here
Dislikes
Management is unable to provide the environment in which the employees can feel empowered. Promotions are being done as favoritism thrives here. The promotions done are the people who lack most of the skills required.
No work life balance, asks employees to provide services to the customer in a very harsh work environment with micromanagement being done by supervisors.
Recommend you to please look for other alternative companies....Read More
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Service Advisor in
Gurgaon / Gurugram
Full Time
·
Operations Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
5.0
Skill development
4.0
Job security
3.0
Promotions
4.0
Work satisfaction
5.0
Company culture
4.0
Work-life balance
posted on 21 Oct 2024
Likes
Nothing to dislike apart from salary
Skill development - Excellent
Job security - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good
Dislikes
Salary
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Service Advisor in
Gurgaon / Gurugram
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Salary
3.0
Skill development
5.0
Job security
3.0
Promotions
3.0
Work satisfaction
3.0
Company culture
3.0
Work-life balance
posted on 08 Jul 2024
Likes
Friendly People
Easy process
Simple product
Job security - Excellent
Dislikes
No work life balance
No meals
Underpaid
Leaves issue
Service Advisor in
Gurgaon / Gurugram
Full Time
·
Operations Support Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
5.0
Skill development
5.0
Job security
4.0
Promotions
4.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 13 Jun 2024
Likes
Flexibility of leaves and time of request's as well as the overall time off system.
Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good
Dislikes
Nothing specific
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Service Advisor in
Gurgaon / Gurugram
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
4.0
Skill development
5.0
Job security
3.0
Promotions
4.0
Work satisfaction
3.0
Company culture
3.0
Work-life balance
posted on 14 Sep 2023
Likes
This is the first company I worked for with not much to compare it with. The people here have been wonderful to work with. It's pretty chill working here, but then again that may vary depending on personal expectations and experiences. Overall it is a great company to work for as a fresher and you would always find opportunities for learning and growth. All the best !
Salary - Good
Skill development - Good
Job security - Excellent
Work satisfaction - Good
Dislikes
It was a little far from my home so that hampered my experience a bit due to the time taken for travel, though they do provide both side cabs. They need to work on work life balance as it's majorly work there and we don't get fun Friday's and such, not as of yet at least. If anything were to be organised then you'd have to visit utilising your own breaks only. Applying for leaves could be a little more lax, here you have to apply them beforehand based availability. Even if you're sick your incentives will be hampered if you are to take a leave, even if you've applied for a sick leave. Then again that is just me cribbing a little over things that could be improved upon. Overall it is a good company for a fresher and perhaps things would be a little different by the time you join. Here's to the hope :))....Read More
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Service Advisor in
Gurgaon / Gurugram
Full Time
·
Operations, Maintenance & Support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 21 Dec 2023
Likes
Its like a PVT Ltd company but sarkari
People who are close to TM and even DD apparently rules are different for them, rules for new people are pathetic.
Dislikes
Everything
My grandpaa died i only took 2 days off, I informed prior still I got a memo and warning to go to stage
How can I plan my granddads death?
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Service Advisor in
Gurgaon / Gurugram
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
3.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 30 Oct 2023
Likes
Everything as a fresher
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Ot provided as per requirement, would be better if ot doesn't depend of supply demand. 😛 Because I'm willing to work overtime in order to get double amount of what i actually receive as per ctc
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
You are reading trusted reviews. Keep reading to find out more about
British Airways.
Service Advisor in
Gurgaon / Gurugram
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
3.0
Salary
2.0
Skill development
3.0
Job security
3.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 19 Jan 2024
Likes
Nothing really
Dislikes
1. Leave policy
2. Work environment
3. Favouritism
4. Improper Cab facility management
5. No work life balance
6. No scope for personal growth
7. Shift timings
Skill development - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
bare minimum incentives, break hours very less, no team outings, to apply for a sick leave also you have to inform 72hrs before else 2200 deducted for one single leave, unfavourable policies
Salary - Poor
Promotions - Poor
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Service Advisor in
Gurgaon / Gurugram
Full Time
·
Flight & Airport Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
4.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
4.0
Work-life balance
posted on 25 Jul 2023
Likes
The management of British Airways is quite good. I like the work which I do. All the Team Managers are humble and kind. The infrastructure and transportation is good.
All over the company has it's own standard!
Salary - Excellent
Skill development - Excellent
Job security - Good
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good
Dislikes
N/A
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Service Advisor in
Gurgaon / Gurugram
Full Time
·
Flight & Airport Operations Department
1.0
Overall Rating
1.0
Category Ratings
5.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 05 Oct 2023
Likes
British Airways london staff are very good
Salary - Excellent
Dislikes
Bindu she is team leader in callba in ARC team she is very illiterate due to her I lost my job don't join in ARC department
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Service Advisor in
Gurgaon / Gurugram
Full Time
·
Back Office Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
3.0
Work-life balance
posted on 15 May 2023
Likes
Nothing.
Dislikes
The Company claims that it is employee centric but in reality they directly terminate the employee who complaint for physical and mental harrasment without any investigation and while terminating the even imposed falsest accusations and asked me to resign when I denied to resign they directly mailed me the termination letter.
Salary - Poor
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Service Advisor in
Gurgaon / Gurugram
Full Time
·
Flight & Airport Operations Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
5.0
Skill development
5.0
Job security
3.0
Promotions
3.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 02 Feb 2024
Likes
It’s good, cab facilities and welcome when you join the company
Skill development - Excellent
Job security - Excellent
Company culture - Good
Work-life balance - Good
Dislikes
Break and canteen food and
Work Details
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
Service Advisor in
Gurgaon / Gurugram
Full Time
·
Operations Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
3.0
Skill development
4.0
Job security
4.0
Promotions
3.0
Work satisfaction
4.0
Company culture
3.0
Work-life balance
posted on 15 Jul 2023
Likes
Work culture is good
Job security - Good
Promotions - Good
Company culture - Good
Dislikes
Managment of leaves and shifts
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Service Advisor in
Gurgaon / Gurugram
Full Time
·
Operations, Maintenance & Support Department
3.0
Overall Rating
3.0
Category Ratings
5.0
Salary
5.0
Skill development
2.0
Job security
5.0
Promotions
4.0
Work satisfaction
5.0
Company culture
1.0
Work-life balance
posted on 19 Jul 2023
Likes
The power is not centralised not given to any individual
Salary - Excellent
Skill development - Excellent
Promotions - Excellent
Work satisfaction - Good
Company culture - Excellent
Dislikes
They need machines to work with them not humans
Job security - Poor
Work-life balance - Bad
Service Advisor in
Gurgaon / Gurugram
Full Time
·
After Sales Service & Repair Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 25 Oct 2023
Likes
likes
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
no dislikes everything is good
Service Advisor in
Gurgaon / Gurugram
Full Time
·
Operations, Maintenance & Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 22 Jun 2023
Likes
Everything
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
There is nothing to be disliked
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Service Advisor in
Gurgaon / Gurugram
Full Time
·
Webchat Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
2.0
Skill development
2.0
Job security
3.0
Promotions
2.0
Work satisfaction
2.0
Company culture
3.0
Work-life balance
posted on 14 Apr 2023
Likes
No micromanagement
Dislikes
Management
Leave policy
Behaviour
Skill development - Poor
Job security - Poor
Work satisfaction - Poor
Company culture - Poor
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Service Advisor in
Gurgaon / Gurugram
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Salary
3.0
Skill development
4.0
Job security
3.0
Promotions
3.0
Work satisfaction
3.0
Company culture
3.0
Work-life balance
posted on 23 Jan 2023
Likes
Stability
Job security - Good
Dislikes
Low salary..work pressure ... rotational shifts
Salary - Poor
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Service Advisor in
Gurgaon / Gurugram
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
4.0
Skill development
4.0
Job security
3.0
Promotions
4.0
Work satisfaction
3.0
Company culture
5.0
Work-life balance
posted on 08 Jan 2021
Likes
Learning about the travel industry, company is open to hire people at a later stage in life with any work background, Staff travel (unlimited travel - international or domestic till the time leaves are approved)
Skill development - Good
Job security - Good
Work satisfaction - Good
Work-life balance - Excellent
Dislikes
Not a great pay master, very frequent shift change ( at times people ending up doing 3 shift timings in a 5 day working week)
Work Details
Decently well you don't need to carry work to your home
People also ask about British Airways, Gurgaon / Gurugram Service Advisors
Is British Airways, Gurgaon / Gurugram a good place to work for Service Advisors?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.3 out of 5 from over 46 employee reviews, it's clear that most service advisors have an average experience working at British Airways, Gurgaon / Gurugram. Job security holds the highest rating at 3.7, while career growth is rated the lowest amongst all factors at 2.9. Read reviews about job security and career growth on AmbitionBox.
Does British Airways, Gurgaon / Gurugram pay their Service Advisors well?
According to AmbitionBox reviews, British Airways, Gurgaon / Gurugram service advisors rate their salary and benefits at 3.4 out of 5, based on 46 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about British Airways, Gurgaon / Gurugram's service advisors salaries here and to read reviews specifically about salary and benefits at British Airways, Gurgaon / Gurugram for service advisors, click here.
How is the work culture at British Airways, Gurgaon / Gurugram for Service Advisors?
Work culture at British Airways, Gurgaon / Gurugram for service advisors is rated 3.2 out of 5 by 46 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at British Airways, Gurgaon / Gurugram for service advisors, click here.
How is the job security at British Airways, Gurgaon / Gurugram for Service Advisors?
Based on 46 reviews on AmbitionBox, British Airways, Gurgaon / Gurugram's service advisors rate job security at 3.7 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at British Airways, Gurgaon / Gurugram for service advisors, click here.
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