British Airways Service Advisor Gurgaon / Gurugram Reviews

Likes

UK shift and staff ticket

Dislikes

There is a long list. In short everything is bad.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Nothing

Dislikes

Everything

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Hi Guys, Imma help u out, Ur bro is here, I am not longer a part of BA but I used to work here. And I will be honest. ------------------------------------------------ 1) Work life balance = 9hrs shift / 7hr 50 mins login/1hr 10 mins break. _____________________ 2) carrier growth= Excellent Brand Value, Respected organisation, make sure to atleast stay for 1-2 yrs so that it will have a good impact on your resume. ----------------------- 3) leave policy = Bad leave policy, very difficult to get the leaves approved, worst sick leave policy but good amount of leaves. ______________________ 4) compensation= Very Good over time pay, OT is available Almost every day , Good compensation as compared to other third party BPOs but nothing compared to companies like JP Morgan, Amex, cvent, Barclays. ________________________ 5) Culture= Pretty Bad , things should have been better but honestly work culture is really toxic. ________________________ 6) hygiene= very beautiful office and very hygienic washrooms. _______________________ 7) canteen= bekaar h bhaiya m to Tut gya. _______________________ 8) work = less number of calls. But yes you have to learn a lot and they will train you on a software called Pegasus which is not accepted anywhere. All other companies are working on Amadeus but Ba doesn't.you will sometimes love this job and sometimes hate the conditions but remember I made a mistake of leaves ba in few months and I cried that why I left. I am undergrad and I was getting opportunity in companies like tech Mahindra, I energizer, iqor and teleperformanc. The crowd was really bad and I started to regret leaving BA more then I got the opportunity to work with another big captive unit I Wont name it.so please guys make sure that you do not rage quit. They will not give you resignation acceptance with last working day mentioned on it so most likely you won't be able to join majority of the companies till the time your experience letter is issued which takes around 60 days . They do it on purpose so that the candidate wouldn't join the next organisation. Please stay there for a year or two. 9) Management= bekaar h bhot. 10) Should you choose BA= only if you cannot join companies like Amex, British telecom, cvent, Barclays, JP Morgan ( Bangalore), Emirates (Mumbai), Qatar Airways ( Ahmedabad). baaki theek h yrr itni bhi buri nhi h . Third party BPO se to 100 times better h. Company ka naam h izzat h tumhe insaano jaise treat krte h. People that I like = Nikhil Nangia ( HR) + Rahul Mukoto ( SSL) + Ajitesh ( SSL) + Rakesh Narayanan ( Vertical head ) + Sandeep ( supervisor Nesting ) +Vijeta ( TL ) + Sulabh Mittal ( ABM)....Read More

Dislikes

Natty ( Natasha )( vertical head)+ Salma ( SSL ). Abhishek Garg ( TL ) + Saare HR.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Company has zero policy towards employees well being

Dislikes

Infrastructure for work requirement is poor...e.g, desktop...chair, leadership is least bothered with your concern

Work Details

Work timings: Strict Timings

Likes

Management ok

Dislikes

No career growth

Work Details

Work days: Rotational Shift (Flexible Timings)

Likes

During this very tough time, the company continued to provide me with complete salary which I highly appreciate.

Dislikes

I don't know where to start! Extreme politics, management absolutely not good, no work from home, every day people are getting covid positive, no extra leaves, no benefits, forcing people to go to work, taking advantage in this difficult situation. Very disappointing, no satisfactory appraisal, no flexibility, no one is concerned with the employees, everyone is treated like a servant. I would not recommend anyone to work there....Read More

Work Details

Not good, terrible.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Excellent place to make your career in Travel industry.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

No social distancing, no employee satisfaction

Dislikes

Management

Work Details

Monotonous

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

You have job security if you complete your probation period, limited incentives, night allwance is okay, the best thing you can get leave approved very easily.

Dislikes

Growth is stagnant, people who are tenured will be preferred no matter whatsoever skill you posses.

Work Details

You'll feel like you are working for a great company, as soon as you start working here you'll feel good to see culture and work environment.

Work timings: Flexible Timings

Work related travel: This is a desk job.

Likes

Easy work. Fast paced environment. Amazing work hours.

Dislikes

Women dominated politics and wierd formal dress policy.

Work Details

Hectic

Work timings: Flexible Timings

Work related travel: This is a desk job.

Likes

I lost my job a few months ago due to Covid 19 and now wanted rejoin British Airways, Gurugaon office, India.

Dislikes

It is an incredible company to work with. I will never dislike British Airways. I just need my job back, I wish Brexit never happened and Corona too. Please help us.

Work Details

My little 4 months had been an incredible journey, we were like family, I learnt true professionalism at BA.

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Employee Benefits

BA empowers women at work and promotes multiculturalism and equality.

Likes

There is a lot to learn. They train you with new skills for making you good at different works and markets

Dislikes

Only people who are favourites of their seniors will grow. There is lot of bias. They hire you for one zone and then change everything n train you to take calls for each market and increase work load to an extent where one can break. And they make incentive rules so bad that you can’t achieve targets. Even if you score good they will have something to cover up n cut your incentive

Likes

Awesome pla e to work for... Co-operative managers & TL

Dislikes

Nothing

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Staff travel they give

Dislikes

Work pressure, no personal life

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.