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British Airways Customer Success, Service & Operations Department Gurgaon / Gurugram Reviews

Updated 10 Feb, 2025
Overall Rating
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3.3/5
based on 51 reviews

Rating distribution

Category Ratings

3.8

Job security

3.5

Skill development

3.3

Work-life balance

3.2

Company culture

3.2

Salary

3.2

Work satisfaction

3.0

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What employees say about British Airways?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

Rotational Shift

85% employees reported

Flexible timing

Flexible timing

61% employees reported

No travel

No travel

75% employees reported

Gender based rating

3.0
female

Rated by Women

17 reviews

3.5
male

Rated by Men

33 reviews

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Top Mentions in British Airways Customer Success, Service & Operations Department Gurgaon / Gurugram Reviews

51 reviews found

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Top British Airways Interview Questions

Q1. How to reissue manual part ticket
Q2. Advantages and disadvantages of Brutish Administration.

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Q3. Tell 5 airports name of US
Q4. How to handle irate customers
Q5. What is good customer service
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People also ask about British Airways's Customer Success, Service & Operations Department in Gurgaon / Gurugram

Is British Airways's Customer Success, Service & Operations Department in Gurgaon / Gurugram a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.3 out of 5 from over 51 employee reviews, it's clear that most employees have an average experience working at British Airways's Customer Success, Service & Operations Department in Gurgaon / Gurugram. Job security holds the highest rating at 3.8, while career growth is rated the lowest amongst all factors at 3.0.
Does British Airways's Customer Success, Service & Operations Department in Gurgaon / Gurugram pay their employees well?
According to AmbitionBox reviews, British Airways's Customer Success, Service & Operations Department in Gurgaon / Gurugram employees rate their salary and benefits at 3.2 out of 5, based on 51 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about British Airways's Customer Success, Service & Operations Department in Gurgaon / Gurugram salaries here and to read reviews specifically about salary and benefits at British Airways's Customer Success, Service & Operations Department in Gurgaon / Gurugram, click here .
How is the work culture at British Airways's Customer Success, Service & Operations Department in Gurgaon / Gurugram?
Work culture at British Airways's Customer Success, Service & Operations Department in Gurgaon / Gurugram is rated 3.2 out of 5 by 51 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.
How is the job security at British Airways's Customer Success, Service & Operations Department in Gurgaon / Gurugram?
Based on 51 reviews on AmbitionBox, British Airways's Customer Success, Service & Operations Department in Gurgaon / Gurugram employees rate job security at 3.8 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at British Airways's Customer Success, Service & Operations Department in Gurgaon / Gurugram.

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