British Airways Service Advisor salaries in Gurgaon / Gurugram (Updated 2025)

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...t to get the leaves approved, worst sick leave policy but good amount of leaves. ______________________ 4) compensation= Very Good over time pay, OT is available Almost every day , Good compensation as compared to other third party BPOs but nothing compared to companies like JP Morgan, Amex, cvent, Barclays. ________________________ 5) Culture= Pretty Bad , things should have been better but honestly work culture is really toxic. ________________________ 6) hygiene= very beautiful office and very hygienic washrooms. _______________________ 7) canteen= bekaar h bhaiya m to Tut gya. _______________________ 8) work = less number of calls. But yes you have to learn a lot and they will train you on a software called Pegasus which is not accepted anywhere. All other companies are working on Amadeus but Ba doesn't.you will sometimes love this job and sometimes hate the conditions but remember I made a mistake of leaves ba in few months and I cried that why I left. I am undergrad and I was getting opportunity in companies like tech Mahindra, I energizer, iqor and teleperformanc. The crowd was really bad and I started to regret leaving BA more then I got the opportunity to work with another big captive unit I Wont name it.so please guys make sure that you do not rage quit. They will not give you resignation acceptance with last working day mentioned on it so most likely you won't be able to join majority of the companies till the time your experience letter is issued which takes around 60 days . They do it on purpose so that the candidate wouldn't join the next organisation. Please stay there for a year or two. 9) Management= bekaar h bhot. 10) Should you choose BA= only if you cannot join companies like Amex, British telecom, cvent, Barclays, JP Morgan ( Bangalore), Emirates (Mumbai), Qatar Airways ( Ahmedabad). baaki theek h yrr itni bhi buri nhi h . Third party BPO se to 100 times better h. Company ka naam h izzat h tumhe insaano jaise treat krte h. People that I like = Nikhil Nangia ( HR) + Rahul Mukoto ( SSL) + Ajitesh ( SSL) + Rakesh Narayanan ( Vertical head ) + Sandeep ( supervisor Nesting ) +Vijeta ( TL ) + Sulabh Mittal ( ABM).

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Natty ( Natasha )( vertical head)+ Salma ( SSL ). Abhishek Garg ( TL ) + Saare HR.

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During this very tough time, the company continued to provide me with complete salary which I highly appreciate.

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I don't know where to start! Extreme politics, management absolutely not good, no work from home, every day people are getting covid positive, no extra leaves, no benefits, forcing people to go to work, taking advantage in this difficult situation. Very disappointing, no satisfactory appraisal, no flexibility, no one is concerned with the employees, everyone is treated like a servant. I would not recommend anyone to work there.

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Big name, corporate, travel industry knowledge.

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...om Business managers to managers to supervisors. Work life balance negligible. You don’t get salary as per the work load. BA don’t handle customers like they should. They don’t provide refunds even when cases are going on for months.

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Salary gets credited on time. Provides both side cabs or transport allowance for self commute.

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Sluggish management Internal politics and groupism Inexperienced higher management Old age thought process and management strategy, despite being an aviation Tools/platform is outdated No work life balance No benefits for male staff in terms of paternity leave (14 days)

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Type of work

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There are a list for me. To be honest it's a pathetic company to work with. They have holded 2 months of salary for me plus 3 months of incentives and allowances because I was on my notice period.