AmbitionBox
Search
Reviews
- Reviews
- Salaries
- Interview Questions
- About Company
- Benefits
- Jobs
- Office Photos
- Community
Add office photos
Filter reviews by Bpo Convergence Customer Success, Service & Operations Department Reviews
Overall Rating
based on 292
reviews
What employees say about Bpo Convergence?
Insights from employee reviews on AmbitionBox
Workplace insights
Work from office
79% employees reported
Rotational Shift
69% employees reported
Flexible timing
65% employees reported
No travel
62% employees reported
View more detailed insights
Gender based rating
Rated by Women
71 reviews
Rated by Men
210 reviews
Jobseekers also viewed
Explore Reviews by Department
View All
Customer Success, Service & Operations
• 292 Reviews
Sales & Business Development
• 23 Reviews
Human Resources
• 19 Reviews
BFSI, Investments & Trading
• 18 Reviews
Quality Assurance
• 18 Reviews
Teaching & Training
• 15 Reviews
Top Mentions
in Bpo Convergence Customer Success, Service & Operations Department Reviews
292 reviews found
Sort by:
Popular
asked in
Customer Care Executive interview
Q1. If you are unable to handle a customer, what to do?
asked in
Customer Service Executive interview
Q2. Explain the basis of handling customer in inbound or outbound,how u deal wi ... read more
Get interview-ready with top interview questions
View all 18 questions
You are reading trusted reviews. Keep reading to find out more about
Bpo Convergence.
Discover interview dos and don'ts from real experiences
Top trending discussions
View All
Career Advice
1w
a procurement specialist
Am I on right path?
Right after my BCom, I took a service advisor role at Honda for ₹7K due to urgency. Later, I moved to a gas station for ₹10K, handling all kinds of work beyond office tasks.
My breakthrough came when I joined as an order management specialist in Bangalore for ₹22K. To advance, I self-learned Excel, Power BI, coding, and automation, earning a specialist role. I also completed my MBA in Logistics & Supply Chain online. After four years, my salary reached ₹35K.
With management’s support, I transitioned to a procurement specialist role at ₹45K + ₹11K (night shift), later growing to ₹58K + ₹11K by optimizing processes.
Now, I’m preparing for an HR round and planning to ask for a 55% hike. Am I on the right track? How can I accelerate my career growth?
Got a question about Bpo Convergence?
Ask anonymously on communities.
Claim your company page and respond to reviews as an employer.
Jobs at Bpo Convergence
People also ask about Bpo Convergence's Customer Success, Service & Operations Department
Is Bpo Convergence's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.6 out of 5 from over 292 employee reviews, it's clear that most employees have an average experience working at Bpo Convergence's Customer Success, Service & Operations Department.
Work-life balance holds the highest rating at 3.4, while career growth is rated the lowest amongst all factors at 2.9.
Read reviews about
work-life balance
and
career growth
on AmbitionBox.
Does Bpo Convergence's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, Bpo Convergence's Customer Success, Service & Operations Department employees rate their salary and benefits at 3.0 out of 5, based on 292 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Bpo Convergence's Customer Success, Service & Operations Department salaries
here
and to read reviews specifically about salary and benefits at Bpo Convergence's Customer Success, Service & Operations Department,
click here
.
How is the work culture at Bpo Convergence's Customer Success, Service & Operations Department?
Work culture at Bpo Convergence's Customer Success, Service & Operations Department is rated 3.2 out of 5 by 292 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at Bpo Convergence's Customer Success, Service & Operations Department,
click here
.
How is the job security at Bpo Convergence's Customer Success, Service & Operations Department?
Based on 292 reviews on AmbitionBox, Bpo Convergence's Customer Success, Service & Operations Department employees rate job security at 3.2 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Bpo Convergence's Customer Success, Service & Operations Department. To read reviews about job security at Bpo Convergence's Customer Success, Service & Operations Department,
click here
.
Is work from home available at Bpo Convergence's Customer Success, Service & Operations Department?
According to AmbitionBox, 7% of Bpo Convergence's Customer Success, Service & Operations Department employees work from home permanently, 79% work from the office, and 14% follow a hybrid model, based on 42 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance,
click here.
How do I get a job at Bpo Convergence's Customer Success, Service & Operations Department?
To get a job at Bpo Convergence's Customer Success, Service & Operations Department, start by browsing the current open positions
here
and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Bpo Convergence interview questions and practice your responses to prepare thoroughly.
Tell us how to improve this page.
- Home >
- Reviews >
- Bpo Convergence Reviews >
- Bpo Convergence Customer Success, Service & Operations Department Reviews Reviews
|
Customer Care Executive
118
salaries
|  ₹0.9 L/yr - ₹3.6 L/yr |
|
Team Lead
90
salaries
| ₹1 L/yr - ₹4.8 L/yr |
|
Customer Service Executive
35
salaries
| ₹1.1 L/yr - ₹3 L/yr |
|
Team Lead Operations
35
salaries
| ₹1.3 L/yr - ₹3.7 L/yr |
|
Cce Executive
34
salaries
| ₹1.1 L/yr - ₹2.4 L/yr |
Office cab/shuttle
1 total
response
Health insurance
3 total
responses
WFH setup
1 total
response
Maternity leaves
1 total
response
Compare Bpo Convergence with
Genpact
Compare
WNS
Compare
EXL Service
Compare
HCLTech
Compare
Rate your company